Maplewood Toyota

Tire rotation and rebalancing Service rep gave possible reasons I'm feeling vibration in wheels. Rebalancing seemed to help a lot, but he said if that didn't take care of it they w Service rep gave possible reasons I'm feeling vibration in wheels. Rebalancing seemed to help a lot, but he said if that didn't take care of it they will look at whether tires are the culprit. I really appreciate the detailed explanations the service people give. More

Quick and Easy I am now on my second Prius, and love the convenience and availability of bringing my car in for an oil change with a knowledgeable technician. I real I am now on my second Prius, and love the convenience and availability of bringing my car in for an oil change with a knowledgeable technician. I really love the new color check point list that is given to me at the end of service, which tells me about tire and brake pad wear among other things. I have worked with many different members of the team, and all of them are jewels and go the extra mile to ensure a short wait and satisfactory outcome, including Tom Beatty! More

Do you work with people who have declared bankruptcy in buyi I enjoyed the work that the advisor did for me. Tyler? He made sure I knew what was going on and visited with me in the lounge I enjoyed the work that the advisor did for me. Tyler? He made sure I knew what was going on and visited with me in the lounge More

Great experience I had a great experience with the persons that I dealt with. They were kind, knowledgeable and provided the necessary information to make a decision. I had a great experience with the persons that I dealt with. They were kind, knowledgeable and provided the necessary information to make a decision. More

Great sales and service experience My wife and I have purchased 3 new vehicles and leased one at Maplewood Toyota. Rick Schaffhausen has been our sales person and will continue to be as My wife and I have purchased 3 new vehicles and leased one at Maplewood Toyota. Rick Schaffhausen has been our sales person and will continue to be as long as he is available to us. We are 100% satisfied with all of our dealings in your dealership. More

Timely check up for my 2012 Prius This is my second Prius from your dealership and have found the people we work with, from salesman to maintenance department, all knowledgeable and fr This is my second Prius from your dealership and have found the people we work with, from salesman to maintenance department, all knowledgeable and friendly. My husband drives a Scion so you can tell why we are pleased. More

Best in the business Just bought a new 2017 Camry from Terry Burke and the services I received were phenomenal. The entire Toyota organization shows everyday why they are Just bought a new 2017 Camry from Terry Burke and the services I received were phenomenal. The entire Toyota organization shows everyday why they are the number one dealership in the state. I would highly recommend Toyota and Mr. Terry Burke to everyone. So, thank you Terry, thank you Toyota, and let's keep going places. More

Awesome Service Mgr went above an beyond! I went in for a routine tire rotation.. I mentioned to the Service Mgr that I was 99.9% sure that I had lost my diamond wedding band in my car a coupl I went in for a routine tire rotation.. I mentioned to the Service Mgr that I was 99.9% sure that I had lost my diamond wedding band in my car a couple of months earlier but after multiple searches done by myself and others, we were unable to find it. He said that he would personally take a look as he was familiar where things can hide. I left not thinking that he would find it and that I would be making an insurance claim and shopping with my husband for a replacement. Imagine my surprise when he texted me a hour later with a picture of my ring. I was speechless! When I went to pick up my car later that afternoon, he had it waiting for me. I consider this above and beyond! I have told my story to everyone. I don't remember his name, but his initials are JB. I hope that you commend him on superior/world class customer service!!!!! Thank you, Nancy More

Great working with sales So glad we ended up with Debbie. She made buying a new car easy. The only thing that we did not like is all of the salesman standing outside just re So glad we ended up with Debbie. She made buying a new car easy. The only thing that we did not like is all of the salesman standing outside just ready to pounce on everyone. Had three salesman after us before we got to the door. More

Responded to my request I was due for my Toyota Care visit with my 2015 Tundra when I broken the passenger lens on the rear of the truck and I called and your part department I was due for my Toyota Care visit with my 2015 Tundra when I broken the passenger lens on the rear of the truck and I called and your part department reserved the lens and I had it installed when I was in for the Toyota Care visit. I even got the 10% discount with my coupon that was send me in the mail. Thank you. I appreciate that I did not have to make two trips to the service department. More