Maplewood Toyota

Wonderful experience Very easy process made enjoyable and effortless by our sales rep, Tom Decker. To begin with, Tom is an excellent ambassador of your company, he treat Very easy process made enjoyable and effortless by our sales rep, Tom Decker. To begin with, Tom is an excellent ambassador of your company, he treats people with respect and dignity and makes the process flow very smoothly. From looking at vehicles, to test driving, to discussing pricing, to finalizing a purchase, everything was done in a totally professional and efficient manner. We are very pleased with our entire purchase experience at Maplewood Toyota and would strongly recommend Tom to anyone we know looking for a vehicle. More

Totally Enjoyable Experience Tom Decker is professional, polite, and friendly. He makes the sales process seem like a visit with an old friend. Tom goes way beyond the extra mil Tom Decker is professional, polite, and friendly. He makes the sales process seem like a visit with an old friend. Tom goes way beyond the extra mile to be sure you are comfortable with each step in the process. From picking a model, test driving, and choosing options Tom carefully and efficiently explains every detail you need to make the best decision based on your needs. He also is willing to bring in other members of the Maplewood Toyota team to be sure nothing is missed. I recommend Tom to anyone I know that is looking for a car. Thanks Tom for a great experience. More

Seatbelt recall repairs My car was in two recalls for seat belt connections, and both times the staff was friendly and efficient. They even got the car finished earlier tha My car was in two recalls for seat belt connections, and both times the staff was friendly and efficient. They even got the car finished earlier than I had expected -- a nice surprise! Also love the clean car! More

Purchase New Rav 4 Updated - clean dealership. Dave Pates knew the Toyota brand. Quick organized sale - good use of technology to get the job done. Nice that I will not Updated - clean dealership. Dave Pates knew the Toyota brand. Quick organized sale - good use of technology to get the job done. Nice that I will not have to take time out of my busy schedule to return for new plates - done the day I drove off the lot. More

New Lease Explore new lease. Purchased a new lease again with Scott Peters, He went got us what we wanted and for the price we wanted to pay, very happy. Explore new lease. Purchased a new lease again with Scott Peters, He went got us what we wanted and for the price we wanted to pay, very happy. More

Recall & new rear brakes Ryan Dorsey was very kind and helpful. I was late but they were very understanding and took me in and I was 15 minutes late for the service. Ryan Dorsey was very kind and helpful. I was late but they were very understanding and took me in and I was 15 minutes late for the service. More

Had a new mirror put on and an oil leak checked All people involved in the process were professional, competent, and helpful. The explanations and updates were precise and thought out and informing All people involved in the process were professional, competent, and helpful. The explanations and updates were precise and thought out and informing. Each time I have taken my car in I have had great service. More

Vehicle maintenance The adviser was great with the check in and helpful as I was juggling 2 kids. I went in for an oil change and check-up; I dropped off my van and left. The adviser was great with the check in and helpful as I was juggling 2 kids. I went in for an oil change and check-up; I dropped off my van and left. It was done, washed and ready a couple hours later just as I was finishing up some errands. More

Quality visit Prompt service and courteous people who carefully explained the maintenance visit and all my questions were answered in a prompt and friendly manner a Prompt service and courteous people who carefully explained the maintenance visit and all my questions were answered in a prompt and friendly manner and I was very satisfied with the help I received when I Arrived early Thznk you More

Sales rating great service! Joshua took time to go through all the options, followed up on our visits, was patient during our two test drives. Highly recommend the great service! Joshua took time to go through all the options, followed up on our visits, was patient during our two test drives. Highly recommend the sales staff. More