
Maplewood Toyota
Maplewood, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 10:00 PM
Tuesday 7:00 AM - 10:00 PM
Wednesday 7:00 AM - 10:00 PM
Thursday 7:00 AM - 10:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Exceptional Service for Over a Decade! I bought my first Toyota in 2003 after a series of disappointing other vehicles. I decided I wanted the best value, best rated, longest-lasting car I I bought my first Toyota in 2003 after a series of disappointing other vehicles. I decided I wanted the best value, best rated, longest-lasting car I could find. That was thirteen years ago and my Corolla has been a joy ever since. But more importantly, the Maplewood Toyota service department has kept my car in top shape, often by stopping me from "fixing" something that isn't broken. With my previous cars, every trip to the shop was another huge repair, so I thought that was normal. My response to everything is "replace it immediately!" But my Toyota service personnel always talk me through the issue, and explain what is and isn't necessary, and why some service can and should wait. I don't always understand the technical details, but I appreciate that they take the time to explain them to me anyway. When that now-resolved airbag recall situation was dragging on (NOT because of Toyota), I briefly considered getting a new make of car (meaning getting the new car serviced at the new dealership), but I can honestly say, I couldn't bear the thought of going anywhere else for service. Maplewood Toyota, especially their service department, has earned my trust and loyalty, and I recommend them to everyone. More
Smoke and mirrors Was looking for an AWD Toyota Sienna. Found one online so called ahead to hold it. It was a colder day and the salesman seemed to rush us. Was not ver Was looking for an AWD Toyota Sienna. Found one online so called ahead to hold it. It was a colder day and the salesman seemed to rush us. Was not very personable and he laughed at several of my questions. Inquired about trade in value for our vehicle and he claimed it was dirty and in OK condition. Our vehicle had been washed from front to back and was in really, very good condition. After finalizing a purchase agreement (the financial guy was great! He is about the only positive thing in my experience), we waited for over 45 minutes to get the vehicle "cleaned". The vehicle had a strong fragrance/smell to it but I figured it was just the cleaner that was used. After driving the vehicle for a few days the smell began to wear off and that was when it hit. The previous owners had been smokers and smoked in the vehicle!! We have had it detailed twice along with trying home remedies and the smell is still there. How can you feel ok with that? How can you cover that smell up and sell a van to a young family. We have kids and the smell is so bad/annoying that I am ready to go to another dealer and trade it in. What is holding me back is how much money I am going to lose. I am not happy with the salesman and I am not happy or OK with covering up that pungent smell just to make a sale. The last few months have been miserable in this vehicle. More
helpful sales rep My experience with Tim Ehlenz was fantastic. I bought my last car from him 12 years ago. That car was still running good, no major repairs needed othe My experience with Tim Ehlenz was fantastic. I bought my last car from him 12 years ago. That car was still running good, no major repairs needed other than new brakes once and new tires twice when I decided to trade it in. I knew I wanted to have Tim help me through this process again. Even though I live in Savage MN and have 2 Toyota dealerships closer than Maplewood, it was worth the extra miles. More
Sales person Tom Decker is the reason for a high ranking. He is so thorough and caring. He answers every question and goes beyond by demonstrating all of the ad on Tom Decker is the reason for a high ranking. He is so thorough and caring. He answers every question and goes beyond by demonstrating all of the ad on's that are on the vehicle we bought. More
Maplewood Toyota... The Really Good Dealership! We've buying cars for ourselves and our three children at Maplewood Toyota for 25 years. The no pressure salesman, Tim (Fish) and the honest repair We've buying cars for ourselves and our three children at Maplewood Toyota for 25 years. The no pressure salesman, Tim (Fish) and the honest repair department ("you can get this done if you want, but it's not due for another 5,000 miles") have made us regular customers. A sibling bought a car at Maplewood and had the same reaction, stating that that the owner seems to treat the employees well and they in turn, treat the customer well. It's a model for good sales and service. More
amazing staff Since our first Rav 4 purchase we have continually been impressed by the entire staff at Maplewood Toyota . Wonderfully helpful and we'll trained. An Since our first Rav 4 purchase we have continually been impressed by the entire staff at Maplewood Toyota . Wonderfully helpful and we'll trained. And the cookies are good too. More
Excellent Staff Vic is very knowledgeable and honest - this was our third vehicle to purchase from him. I would highly recommend this dealership! The service depart Vic is very knowledgeable and honest - this was our third vehicle to purchase from him. I would highly recommend this dealership! The service department is also excellent - always fast and friendly! More
Great experience Very helpful and attuned to my interests. Got a great deal with no hassle. This is the second car I've bought at Maplewood Toyota and would highly r Very helpful and attuned to my interests. Got a great deal with no hassle. This is the second car I've bought at Maplewood Toyota and would highly recommend it to others. More
Always impressed with service at Maplewood Over the past 20 years we have been dealing with the quality service your dealership provides. We have purchased 4 Toyota's over those years from you Over the past 20 years we have been dealing with the quality service your dealership provides. We have purchased 4 Toyota's over those years from your dealership, also having them serviced there as well. Our experiences have been very positive from all aspects of care to sales etc. Thank you for your excellent service. More
Great It was great I walked and was immediately asked if I needed help. I honestly didn't think I would drive away in a car I was just going to look into my It was great I walked and was immediately asked if I needed help. I honestly didn't think I would drive away in a car I was just going to look into my options. Then after driving my corolla I decided it was what I wanted and felt no pressure in committing to the vehicle. More