Maplewood Toyota

Peter once again did not disappoint us. My husband and I wanted to let you all know how very much we appreciated the work that Peter did for us, not only with our insurance claim, but with t My husband and I wanted to let you all know how very much we appreciated the work that Peter did for us, not only with our insurance claim, but with the whole process of buying our 3rd Toyota RAV4, from Peter at Maplewood Toyota. Peter went above and beyond as far as we are concerned, because he was ready and willing to help us when our insurance company did not value our destroyed vehicle as high as it should. He researched our specific vehicle finding options state farm had missed and also found better compatibles. We just bought a 2014 RAV4 on 3-5-14 , and Peter made that process as easy as it could be. We are very happy to have the new RAV4. It was such a relief to have someone with patience and integrity to see us through a very difficult time. We wanted you to know how much we value peters service. More

Friendly & Knowledgable Maplewood Toyota was neat, clean, and has a great atmosphere. Dave Pates was friendly, kind, and 100% knowledgable about my new XLE Camry. He was grea Maplewood Toyota was neat, clean, and has a great atmosphere. Dave Pates was friendly, kind, and 100% knowledgable about my new XLE Camry. He was great the last time I got my Toyota, too. Thank you, Dave Pates! More

Great Service I truly enjoyed my experience in purchasing my new Prius. All the staff was very professional and my salesman did a outstanding job of explaining the I truly enjoyed my experience in purchasing my new Prius. All the staff was very professional and my salesman did a outstanding job of explaining the new features of the car. I would recommend and have recommended Maplewood Toyota. More

Enjoyable experience Worked with Doug on our second vehicle we have gotten at Maplewood Toyota. Very easy to work with. A no pressure guy which I appreciated. When lea Worked with Doug on our second vehicle we have gotten at Maplewood Toyota. Very easy to work with. A no pressure guy which I appreciated. When lease is up on new vehicle, I am sure we will be working with Doug again. More

Great buying experience On Friday I met with Peter, and within one hour we had struck a deal to purchase a used Sienna. The process was great and Peter made the buying exper On Friday I met with Peter, and within one hour we had struck a deal to purchase a used Sienna. The process was great and Peter made the buying experience easy. We came back on Saturday at 3 pm to re-drive the Van. When we arrived at your dealership Peter took us over to his desk and got us coffee and cookies. It was a hectic day, Peter had 3 potential customers lined up, but through it all he made us feel welcome. He also had the Sienna ready for another test drive all cleaned up. We were able to drive it home by 4:30 We will recommend Peter to all our friends and look forward to a long relationship with Maplewood Toyota Nice work. More

Always Fantastic Service!!! I've been coming to Maplewood Toyota for years and have purchased several cars from Tim Ehlenz. Now this guy knows his Stuff!!! He is ALWAYS helpful a I've been coming to Maplewood Toyota for years and have purchased several cars from Tim Ehlenz. Now this guy knows his Stuff!!! He is ALWAYS helpful and knowledgeable of Any and ALL cars I've purchased. He makes you feel like family. He just talked me into a Prius a couple months ago and couldn't be Happier! More

Leased a 2014 Toyota Prius We went to Maplewood Toyota because we heard good things about the dealership from friends. We found the entire buying experience very positive. It We went to Maplewood Toyota because we heard good things about the dealership from friends. We found the entire buying experience very positive. It was clear Rick wanted our business and was interested in developing a relationship with us in hopes that we would keep coming back- something we did not feel when we purchased our last two vehicles at a local Honda dealership. I would highly recommend Maplewood Toyota and Rick Feist......very customer-focused and very professional. More

Toyota Maplewood the best dealership I ever dealt with. Recently Toyota offered a 3 month waiver on my Toyota Camry if I was interested in a new lease. Fortunately for me, my sales rep, Rick Peterson has m Recently Toyota offered a 3 month waiver on my Toyota Camry if I was interested in a new lease. Fortunately for me, my sales rep, Rick Peterson has maintained contact with me via e-mail throughout my lease. Kudos to Rick. He sent me an e-mail where Toyota Maplewood was offering leases with "0" down. It was an ideal opportunity. I contacted Rick, we set an appointment and met. There is an old saying "if its not broken, you don't fix it." Well thats Maplewood Toyota and all its staff. For the last 2 years and nine months that I leased a Camry my experience has been the best. From day one Rick was fantastic. He was warm, friendly, professional, helpful and incredibly courteous in my initial lease. Also, he maintained contact with me throughout the lease. Who does that? The service department was the same. Every staff person that I came in contact with was so polite, professional and considerate. They thoroughly explained my service and they were so timely in providing the service. It truly is one of the best service department I have ever had to deal with. Now to my current lease. Rick is still the same caring professional/individual who treats his customers like a life long friend. Since I was interested in a 4/all wheel drive (its Minnesota), Rick patiently spent hours with me until I found the exact vehicle I was looking for. I wanted a Rav 4 but I really couldn't find the color I was looking for. Rick continued to search and he found exactly what I was looking for. To me it was the "perfect car." Rick made sure that as a customer I was "completely satisfied." Believe me I was. It doesn't stop there. He made sure that I met all the appropriate managers at the dealership (he introduced me as a very loyal Toyota customer), who were all so very pleasant, professional and sincerely engaged that my Toyota experience be the best possible. Well it is. To me it starts with Rick and it continues through the whole dealership. As a slightly skeptical former New Yorker who experienced first hand sales reps back east who push you towards a particular vehicle, Maplewood Toyota is the 180 opposite. They are there to make their customers happy and satisfied. To me they are the "best." And Rick Peterson is the best sales/customer rep I have ever dealt with. Maplewood Toyota, take a well deserved bow!!! You deserve it. More

a very good experiance my initial contact was with Kate, if it wasn't for her I'm not sure I would have landed at maplewood toyota, A week after the contact with Kate my wif my initial contact was with Kate, if it wasn't for her I'm not sure I would have landed at maplewood toyota, A week after the contact with Kate my wife made a visit w/ Jay F. after her visit with Jay she had decided that Toyota was the way to go, Thank you Jay I've been steering her to a Toy but needed some help. On the purchase day we dealt with Doug Fulton then later with Jay. Doug was awesome he ran us thru both vehicles we were looking at, pros and cons, what may or not meet our lifestyles, no B.S. I really appreciated that. After our decision on which vehicle to buy we dealt with Seth in your finance department, once again I was impressed even though we have a good credit rating financing anything makes me uncomfortable...not with Seth, it was a pleasure to due the paperwork and warranty information. After finishing up with Seth and Doug, Jay gave my wife a complete run down on the vehicle, sync'd her phone to the car, Answered questions that we didn't even think of asking, but those that you ask after leaving the dealership. I am extremely satisfied with all of those that helped my family at Maplewood Toyota. We will be back The Harden family More

Trustworthiness and Kindness We recently purchased a pre-owned RAV from Jason Engfer at Maplewood Toyota. We had not planned to buy our vehicle through a dealership, but simply p We recently purchased a pre-owned RAV from Jason Engfer at Maplewood Toyota. We had not planned to buy our vehicle through a dealership, but simply planned to look at cars to narrow down our preference. However our experience with Jason and the Maplewood Toyota team was so positive that we decided to purchase the vehicle from them. Jason went far above and beyond what we would have ever expected with service. He pointed out repairs and painting that should be done by Toyota before our purchase. (We would not have noticed these things on our own). Additionally, when Jason realized that the keyless entry system was not quite up to par, he made arrangements for the old system to be removed and a new system installed at no cost to us. We trust Jason and this dealership and would recommend it to others. We love our RAV! More