Maplewood Toyota

Jim Miller is the guy if you are looking for a Hybrid. Jim Miller is a very personable guy. I trust his vehicle evaluation. great guy to work with on your Toyota purchase. Jim is very knowledgeable on H Jim Miller is a very personable guy. I trust his vehicle evaluation. great guy to work with on your Toyota purchase. Jim is very knowledgeable on Hybrid features. More

Outstanding Toyota Dealership Maplewood Toyota provides an honest opportunity for buying a vehicle. I have purchased Toyota's at this dealership for 30+ years and have always had Maplewood Toyota provides an honest opportunity for buying a vehicle. I have purchased Toyota's at this dealership for 30+ years and have always had an excellent experience. Andy Hulcher, the guy that runs Maplewood Toyota, is a person with integrity and you can trust what he says. The sales rep that we have dealt with over the years is Mabi Ekiyor and he has always been so great to work with. There is a reason why Maplewood is the #1 Toyota dealership in the Twin City area. More

2020 Toyota Rav4 Tis place was the best car dealership I have ever gone to. Matthew was a very pleasant man to work with. He answered all of my questions and took his Tis place was the best car dealership I have ever gone to. Matthew was a very pleasant man to work with. He answered all of my questions and took his time with me. I really appreciated all he had done. Everyone there were very pleasant to work with. or even walk by anyone. I will defiantly tell everyone I know how awesome this place was. More

Best Place for Toyota Service! Maplewood Toyota is the absolute best place to get service for any Toyota. They never try to sell you "extras" and their prices on a par with all non- Maplewood Toyota is the absolute best place to get service for any Toyota. They never try to sell you "extras" and their prices on a par with all non-dealer auto service providers. Best of all, everyone in their service department treats you like the most important customer they've ever had! More

Worst Customer Service I have ever received in my life The people at Maplewood Toyota are extraordinary unhelpful and treat their customers with absolute contempt, it's like once you buy the car, they've g The people at Maplewood Toyota are extraordinary unhelpful and treat their customers with absolute contempt, it's like once you buy the car, they've got your money and no longer care enough to even pick up the phone and answer a simple question. They're a group who's incompetence is matched only by their spite towards their customers. I would never recommend Maplewood Toyota to anyone. If you're even thinking about going there, don't. Try any other Toyota Dealership and you'll be ten times happier. I had attempted to do a lease buy-out in November 2019, but was unable to obtain the assistance of Maplewood Toyota's Finance Department. At that time, I found it nearly impossible to get anyone from Finance on the phone. If you call the Maplewood Toyota general number for sales or service, and ask for Finance, you get transferred to another person. At that point, I request to speak to someone in finance, and I am placed on hold. No one from Finance ever picks up the phone, though other departments pick up the phone every few minutes to ask what I need, and I request to speak to someone in finance, only to be placed back on hold. This goes on forever. Today I was on hold for 28 minutes and never was able to speak to someone in Finance, and the only way I could get anyone from Finance on the phone last fall was to contact a Manager and request they put me in touch with someone in that mysterious department. This was the worst customer service I have ever had. I would think the role of the deanship is to assist customers in buying out their lease, but apparently since I am not borrowing from Toyota Finance, I am not important enough to get any assistance from Maplewood Toyota. Since my terrible service experience with attempting the lease buy out in November, and a repeat of the inability to get anyone at Maplewood Toyota to pick up the phone, I have been getting my vehicle serviced at another Toyota Dealership who's Customer Service has been consistently excellent. I contacted them today after the endless hold with Maplewood Toyota and was immediately able to get assistance with my lease buy out from their finance department. Maplewood Toyota should be shut down and driven out of business as soon as possible. Go anywhere else, but you'll be sorry if you make the mistake of working with these clowns. More

Just bought a 2020 RAV4 from Doug Fulton and got a great deal. Friendly and was forceful at all when talk about the car or additional add ons. Would recommend deal. Friendly and was forceful at all when talk about the car or additional add ons. Would recommend More

Perfect RAV-4 for Us Just 2 days before the Covid-19 "shut down" I learned my 2014 RAV-4 had been "totaled". Feeling very pressured, I called my friend who had recently p Just 2 days before the Covid-19 "shut down" I learned my 2014 RAV-4 had been "totaled". Feeling very pressured, I called my friend who had recently purchased her RAV-4 at Maplewood for a suggestion; with no hesitation she said Tom Westcott. I called, giving him my requirements. I had purchased 3 cars from Maplewood previously so "where' was no issue. The next morning with less than 24 hours before "shut down", Tom showed us the perfect car. Tom helped us that day through some other issues, including picking us up at Union Station after returning a rental car. Late that afternoon, we left for home in that perfect car - a 4th from Maplewood. More

Rav4 Purchase Best car buying experience ever. We enjoyed working with Ebrima, he helped answer all our questions and made it easy to choose the Rav4 over the CRV. Best car buying experience ever. We enjoyed working with Ebrima, he helped answer all our questions and made it easy to choose the Rav4 over the CRV. Thank you and we will surely recommend Ebrima and Maplewood Toyota to all our friends and family. More