Maplewood Toyota- Service Center

Learn something every day I've come to expect excellent service and friendliness at Maplewood Toyota, but this time I learned how I benefit from making an appointment. Having I've come to expect excellent service and friendliness at Maplewood Toyota, but this time I learned how I benefit from making an appointment. Having made an appointment, I was dismayed to see the long line of cars ahead of me, but when I inquired about why I should bother making an appointment, I learned that I would be serviced ahead of "drive-ins". Yay! I was done in less than 45 minutes. My only complaint? They switched from donuts to cookies in the waiting room... More

5000 mile 1st free svc In and out quickly. Also appreciate being able to use a desk for my conf. call. Just wish the mobile phone service was better :) (heard it is bad du In and out quickly. Also appreciate being able to use a desk for my conf. call. Just wish the mobile phone service was better :) (heard it is bad due to towers nearby). More

Work was done. Great service. Friendly staff and appointments are honored in a timely fashion. Thank you for your service. Will continue to buy Toyotas!! Th Great service. Friendly staff and appointments are honored in a timely fashion. Thank you for your service. Will continue to buy Toyotas!! Thank you!!! I don't remember who we worked with. More

As always, great service! You just cross the door, and you are welcomed by someone who will ask you about your needs. Then, the process goes smoothly and easy. Waiting, as they You just cross the door, and you are welcomed by someone who will ask you about your needs. Then, the process goes smoothly and easy. Waiting, as they tell you it would be a long wait, at the end seems not being so, and really soon you are driving back to your home, with your service completed in almost no time, or that you did not feel it really passed that long. Great explanation of details, and awareness on what you need to take care of soon. More

Great place Great dealership always have had great experiences over the years keeps me coming back the service has been exceptional compared to others as well no Great dealership always have had great experiences over the years keeps me coming back the service has been exceptional compared to others as well no mysteries no issues More

Fast and Efficient Battery of my Prius died and I schedule an opening right after new years, When I got there, I told the adviser that I am suppose to be at work and nee Battery of my Prius died and I schedule an opening right after new years, When I got there, I told the adviser that I am suppose to be at work and needed a rental car, they got right away and got me out the door less than 15 minutes. =) More

Professional, fast, with attention to detail. I arrived for early-bird service at 6:30am and they had me out at 7:25 am with full review of my 2014 Lexus ES300h was great. Friendly, efficient, wit I arrived for early-bird service at 6:30am and they had me out at 7:25 am with full review of my 2014 Lexus ES300h was great. Friendly, efficient, with attention-to-detail with military like in and out. I stood by and watched my car service being performed because I have trust issues with previous mechanics at other dealerships to make an issue when there might not be one. I trust the staff at Maplewood Toyota to be honest with business integrity and good efficient service. The service department manager's Bill Dalgard and Russ Bestler in charge of this team has a well-oiled group and I being a USMC veteran am impressed. Thank you for a great experience at -9 below weather early morning today. 1/2/2018 Jonathan St. Germain was my service technician point of contact. More

Low Battery Came in without an appointment and your team charged my low battery right away. I was told it may take up to 1 1/2 hours, but it was only 45 minutes. Came in without an appointment and your team charged my low battery right away. I was told it may take up to 1 1/2 hours, but it was only 45 minutes. Also, at no cost. More

Maintenance Service Excellent customer service!! Work was done sooner then expected!!Thank you Toyota!!All of the Maintenance Department was very pleasant, well organized Excellent customer service!! Work was done sooner then expected!!Thank you Toyota!!All of the Maintenance Department was very pleasant, well organized for being very busy! More

Excellent customer service We have been doing business with Maplewood Toyota for 14 years. This dealership has always demonstrated they have the customer's best interest in mind We have been doing business with Maplewood Toyota for 14 years. This dealership has always demonstrated they have the customer's best interest in mind. Yesterday I brought our new Camry in for a 5000 mile check-up and I requested a service to be performed. But the service rep explained to me that service wasn't needed yet for the newer Camry's. So I appreciated the savings! More