Marchant Chevrolet Inc

I cannot express the professionalism and "bend over backwards" to help every aspect of dealing with and buying from Marchant Chevy. Bonus: I am not sure I could have found a better knowledgeable, profe backwards" to help every aspect of dealing with and buying from Marchant Chevy. Bonus: I am not sure I could have found a better knowledgeable, professional, and extended help answering questions than Mr. Shawn Couch provided for me while waiting for the car to be delivered but also going over all the features of the vehicle after delivery. My "go-to" every time now. More

nothing but a good experience. Shawn Couch was very understanding 0f my situation and replied to all questions. Shawn along with Matt Dobbin made the whole buying experience easy a Shawn Couch was very understanding 0f my situation and replied to all questions. Shawn along with Matt Dobbin made the whole buying experience easy and Un stressful. i am now the proud owner of 23 bolt. thanks again to Shawn and matt for a pleasant buying experience. al Murray More

Carried a 2019 Silverado in to Zack to have a towing package reprogrammed based on a service bulletin. Was charged $145 even though no reprogramming was done, and was told to sign a line on the invoice package reprogrammed based on a service bulletin. Was charged $145 even though no reprogramming was done, and was told to sign a line on the invoice after being told it only confirms that I paid. Was hurried into not reading the fine print. Total work performed: One 10 amp fuse replace. Bill: $145 More

I have purchased quite a few trucks from Marchant Chevrolet. It is always the most hassle free experience. Shawn Couch was great. I looked at a Colorado and it wasn’t exactly what I wanted so they lo Chevrolet. It is always the most hassle free experience. Shawn Couch was great. I looked at a Colorado and it wasn’t exactly what I wanted so they looked and found a truck that had just been traded. It was perfect. I will continue to shop here. More

I went to Marchant after spending the day at other dealerships around charleston. Shawn Couch greeted me, and i shared with him what i was looking for and that i was feeling pretty beat up from the ex dealerships around charleston. Shawn Couch greeted me, and i shared with him what i was looking for and that i was feeling pretty beat up from the experiences id had at the other dealerships. He treated me like a human being, he was honest with me, he cared about what i wanted and offered me professional advice and advice just from the position of an older wiser man which i appreciated so much. I left marchant with a brand new truck and a huge smile on my face, i cant say enough good things about the experience, and Shawn. I will tell everyone i know to go to Marchant, and i will be a life long customer. More

If you are in the market for a new truck DO NOT go anywhere but Marchant Chevrolet and look for my new friend Shawn Couch! From the moment we walked on the lot it was a hassle free, honest experience anywhere but Marchant Chevrolet and look for my new friend Shawn Couch! From the moment we walked on the lot it was a hassle free, honest experience that we have never had before. We have purchased multiple new vehicles and never have we felt like part of the family like we did here! Not once were we pushed into any decision that we did not like or made uncomfortable. Since when have you ever felt that way on a car lot? Seriously, take my advice and give Shawn a try…you will leave with a shiny vehicle and a smile on your face! 🙂😉 More

Great place to buy a vehicle! The whole process was one of the easiest we have ever encountered and Shawn Couch was awesome throughout the process and answered all our questions. The whole process was one of the easiest we have ever encountered and Shawn Couch was awesome throughout the process and answered all our questions. Robert in Finance was very pleasant and helped us find the best interest rate possible. More

Went in to test drive a Colorado and drove off with this beauty. Shawn Couch made the process very easy and straight forward. It was great connecting with another veteran. I love that Merchant doesn’t ha beauty. Shawn Couch made the process very easy and straight forward. It was great connecting with another veteran. I love that Merchant doesn’t have the unnecessary vehicle add on’s like most dealerships do. More

Excellent experience! I called Shawn Couch at 10:15 about a vehicle! Met with him at 10:45 and was completely finished with the deal by 12:00! No stress, no anxiety! C I called Shawn Couch at 10:15 about a vehicle! Met with him at 10:45 and was completely finished with the deal by 12:00! No stress, no anxiety! Call Shawn for a great deal! More

This was our first visit to Marchant and our expectations were exceeded during the purchase of our GMC Sierra AT4. Shawn was wonderful and easy to work with. Robert tied things up nicely with pricing. Highly were exceeded during the purchase of our GMC Sierra AT4. Shawn was wonderful and easy to work with. Robert tied things up nicely with pricing. Highly recommend this dealership! More