Mariano Rivera Honda

Experience was excellent. All my questions were answered, service was completed in an acceptable time frame for what I brought the car in for. Everyone that I can in contact w All my questions were answered, service was completed in an acceptable time frame for what I brought the car in for. Everyone that I can in contact with was friendly and welcoming. I have had bad experiences at other Honda Dealers and it was worth driving from Queens, NY to here to get serviced. I highly recommend coming here! More

Awesome experience! !! Christie was great!! She was very helpful and kept me informed throughout the whole process! !! Christie was great!! She was very helpful and kept me informed throughout the whole process! More

I received a free loaner while I had a 3 hour recall performed along with some other maintenance issues. On my way home I received a text that my loaner had a full tank and was to be returned that way. performed along with some other maintenance issues. On my way home I received a text that my loaner had a full tank and was to be returned that way. The fuel gauge read 2 notches above 1/2 tank. On my arrival at home 5+ miles away, I texted the service rep and after some time she replied that she would make an adjustment. The loaner sat in our driveway all day. 45 minutes before closing, because I had not heard anything else from the rep, so I called the dealer. My service rep had gone home and someone else told me that my car had just finished. My wife and I drove the 5+miles back to the dealer after putting one gallon of gas into the car just to make sure we wouldn’t lose our $20 deposit. On arrival at the dealer we were told all the loaner cars that left the dealer that AM had full tanks and that the tracking device on the car showed we had driven 50 miles and were accused of trying to avoid paying for the gas. After they went back to look at the loaner, one rep returned and processed our repair bill. No additional charges for the loaner were mentioned and no one apologized for their false accusations. My wife is currently driving her 4th Honda Pilot. Mariano Rivera Honda is the last place we will check out when she needs another one. More

The entire buying experience was wonderful. We worked with Jose and met both Service Managers Enrique and Kevin. Jose was very patient and help me understand all the new features in the Honda A We worked with Jose and met both Service Managers Enrique and Kevin. Jose was very patient and help me understand all the new features in the Honda Accord Hybrid we purchased. The staff at the dealership was very attentive and kind. We have found a new dealership for our family. More

Very professional and courteous. Got the service I needed and was not told to fix anything else. What a relief! Got the service I needed and was not told to fix anything else. What a relief! More

Very pleasant experience. Low key, down to earth, accommodating. Jose gave me the deal I wanted. Low key, down to earth, accommodating. Jose gave me the deal I wanted. More

Very professional. They do not try to up sell but rather give good advice on the proper care of your car They do not try to up sell but rather give good advice on the proper care of your car More

Very bad timing, poor communication waited 3 hours for an oil change and tired rotation oil change and tired rotation More

Dealership was terrific! Dave salesman was terrific! Never got a car as fast as this one! Love the unlimited free car washes! Dave salesman was terrific! Never got a car as fast as this one! Love the unlimited free car washes! More

Marino Rivera have the best sales manager Enrique Ball they work in team help the customer fine what they need and like on an affordable price. I’m a happy customer. Thanks they work in team help the customer fine what they need and like on an affordable price. I’m a happy customer. Thanks More