Mariano Rivera Honda

Friendly service technician (Ed). Only criticism is on the up sale of services. For example if the service department recommending changing differential fluid or brake fluid don’t s Only criticism is on the up sale of services. For example if the service department recommending changing differential fluid or brake fluid don’t say you need to have it changed, ask have you had the service done. I’m a customer who already had it done. In the form of a question is more positive customer service as opposed to feeling you are being up sold on services. Other than my suggestion, I was very pleased with the service. More

Was a pleasant experience. Stephanie was wonderful..the service was fast and the employees were 👍 Stephanie was wonderful..the service was fast and the employees were 👍 More

I had a fantastic experience at Mariano Rivera Honda dealership while purchasing my 2023 Honda Pilot. Alam Kabir, the salesperson, was incredibly nice and professional throughout the entire process. He dealership while purchasing my 2023 Honda Pilot. Alam Kabir, the salesperson, was incredibly nice and professional throughout the entire process. He guided me patiently and answered all my questions, making the car-buying experience smooth and enjoyable. I highly recommend this dealership and Alam Kabir for their excellent service and the quality of the Honda Pilot. More

Nick Sciarroto was my salesman and I gotta say he was very professional and helpful, showed me the car I wanted in the color I liked, he went over everything on how to use my car and I love it, Honda is very professional and helpful, showed me the car I wanted in the color I liked, he went over everything on how to use my car and I love it, Honda is #1 in my book, Thank you Nick Sciarroto, Enrique Ball and the financial advisor. More

3 days after service a lug nut fell off my front passenger side tire when I checked the rest of the lug nuts on that wheel they were all loose I was lucky I was only driving locally could have bee passenger side tire when I checked the rest of the lug nuts on that wheel they were all loose I was lucky I was only driving locally could have been far worse. More

Everyone was so helpful and courteous. The work on my car was done in no time,at all. The work on my car was done in no time,at all. More

When I called I included in the appointment information besides the car saying it needed service for A16, I needed the inspection done. When I left the car at service, I told Jamie, the valet, the car need besides the car saying it needed service for A16, I needed the inspection done. When I left the car at service, I told Jamie, the valet, the car needed inspection along with service, when I came into the service department I told Eddie I needed an inspection. Then, I was told I needed the rear differential fluid changed which seemed wrong as the car has less than 15,000 miles. But I trusted that it was necessary and paid the ridiculously high price of 485.91$ when I thought I was coming in for an oil change and inspection. When I picked up my car, there was grease all over the hood despite my asking for it to be washed. It was cleaned after I had to go back inside and tell the people in the department. After getting home, I checked the inspection sticker because while driving I saw it was the same color as before and I thought that was odd. It said 2023 and it should have been 2024. I called Eddie and I was informed that the inspection was never done. Worse, Eddie said we never discussed an inspection! It’s bad enough the job wasn’t done, but to have it put on me is really infuriating. Even if Eddie dropped the ball and forgot we “discussed “ doing an inspection, that’s what I made an appointment for and also told the valet. After getting home and researching rear differential fluid I found that it is not necessary to change until 30-50,000 miles. So in addition to having to waste another hour and a half of my time, gas, etc. to come back for an inspection that should have been done, I now feel completely ripped off and taken advantage of by your dealership for a service that was not necessary. A real strike out, Mariano Rivera Honda. Will not be using or recommending this dealership ever again. What a disappointment! More

Very clean, friendy. Waiting room lacking coffee. All items explained. Price seems fair. Good location Waiting room lacking coffee. All items explained. Price seems fair. Good location More

The whole staff was very helpful and the wait was average and comfortable. Thank you for your sesrvice. and comfortable. Thank you for your sesrvice. More

Excellent customer service. Car was readyin a reasonable amount of time. Workers were polite and friendly Car was readyin a reasonable amount of time. Workers were polite and friendly More