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Marin County Ford
Novato, CA
184 Reviews
We get it – there are tons of places you can go to buy a car around Novato. But if you’re after a Ford dealership that’s known for top-notch cars and friendly, reliable service, Marin County Ford is your spot.
Here, it’s all about the community. We’ve built a dealership that’s welcoming, easy-going, and always looking to give back. Whether you’re from San Francisco, Petaluma, Santa Rosa, San Rafael, or Richmond, we’re here to make you feel right at home.
It all starts with giving you an unbeatable experience right here at our Novato Ford dealership. We’ve got an awesome lineup of new Ford cars, a personalized financing process that’s super helpful, and a state-of-the-art service facility with factory-trained techs ready to handle all your maintenance and repairs.
Our family-owned dealership at 6995 Redwood Blvd. Novato, CA 94945, is a big part of the local community. We’re excited to help you find the Ford vehicle and services you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 184 reviews
June 03, 2026
Excellent customer service. Sent me several reminders before the service. Gave me a ride in town. Most appreciated. Sent me several reminders before the service. Gave me a ride in town. Most appreciated. More
by sholeman
Verified CustomerEmployees Worked With
June 01, 2026
Easy to get an appointment and the car was finished before expected. Everyone was efficient and pleasant. before expected. Everyone was efficient and pleasant. More
by klmhmcl
Employees Worked With
May 30, 2026
Great customer service. Always attended and helping the customer making buying a car so easy Always attended and helping the customer making buying a car so easy More
by KEEPER22
May 28, 2026
I am quite pleased with my Ford Ecosport and the care, advice and service provided over several years.....all much appreciated. I will be back in November for service. advice and service provided over several years.....all much appreciated. I will be back in November for service. More
by deidmart
Employees Worked With
May 26, 2026
The technicians here are friendly but every time we bring our vehicle here we leave disappointed. This time we asked them to diagnose why the right steering wheel buttons weren't working correctly. We told t our vehicle here we leave disappointed. This time we asked them to diagnose why the right steering wheel buttons weren't working correctly. We told them they have already been replaced and I was thinking it was perhaps a clock spring issue. They charged us $275 and simply told us to replace the buttons even though there is new motorcraft buttons installed. Apparently they did not connect the system to a diagnostic computer to really try and find the communication issue with the buttons. More
by CAMERONBAIRD
Employees Worked With
May 19, 2026
Good service friendly staff Recommend marin county Ford for every service car assistance thank you guys at Marin County Ford for every service car assistance thank you guys at Marin County Ford More
by mmonchez707
Employees Worked With
Other Employees :
Jason Rossetti at parts department is a parts manager
May 14, 2026
Service writer max is very professional and has exceeded my expectations and vehicle repair was repaired correctly and on time as promised my expectations and vehicle repair was repaired correctly and on time as promised More
by RACESVT
Employees Worked With
Service writer max is the best he exceeded all my expectations
May 10, 2026
4.5hrs to do an oil change is excessive. Took longer for the service associate to process the paperwork than for the tech to do the work. the service associate to process the paperwork than for the tech to do the work. More
by JOEWILLIAMEGAN
Employees Worked With
I didn’t work with any of these people
