Marina del Rey Toyota

Last year when I purchased a car from this dealership, I swore I would never use them again. That experience, even though I loved the car I bought, was terrible. So, when I received a call from MDR Toyota, swore I would never use them again. That experience, even though I loved the car I bought, was terrible. So, when I received a call from MDR Toyota, offering me a chance to upgrade, I was skeptical. I made an appointment with Lorenzo, however, for the next day. Was I ever surprised when I arrived! From the minute I exited my old car to the minute I drove away in my new car, I was treated with the utmost respect. Lorenzo made certain I understood every step of the process. His transparency was actually the thing that ultimately sealed the deal for me. Lorenzo also made me feel like I was the most important person in the room during our time together. What I wanted mattered which was a refreshing change from past car buying experiences. When I offhandedly mentioned that my favorite color is red, Lorenzo told me about a 2018 RAV4 that he was sure I’d love. Well, he was right! Truth be told, I had loved the RAV4 from the first time I saw one several years ago. Now, I own one, and a red one at that! I also want to thank Lorenzo’s assistant for her kind attentiveness and Chris for making the finance process painless. I have to admit, I was surprised when he said he remembered me from when I bought my last car from them a year ago, All in all, I’ll definitely be back! More

I bought a car at Marina del Rey Toyota and I paid off 16 months earlier, and I called them to cancel GAP insurance and they told me I couldn’t do it over the phone, I had to drive over and do it in person, months earlier, and I called them to cancel GAP insurance and they told me I couldn’t do it over the phone, I had to drive over and do it in person, (RIDICULOUS) what they don’t want to do is give you a refund for the months you are no using the insurance (it’s no need, car is paid for). I’m taking my business somewhere else for my next car. More

I had an excellent experience last week. I turned in my leased vehicle early and got a new one. The process was easy and relatively quick. Kylee Dawson and Lorenzo Swanson were really great and made the pr leased vehicle early and got a new one. The process was easy and relatively quick. Kylee Dawson and Lorenzo Swanson were really great and made the process fun. More

Khaled was very helpful and friendly. It went very smoothly. My only issue wasn't their fault, I needed a RAV4 and inventory is very low at every dealership in LA County so I ended up getting a lu smoothly. My only issue wasn't their fault, I needed a RAV4 and inventory is very low at every dealership in LA County so I ended up getting a luxury version that I didn't really need but I didn't have any options and I needed the car. More

Lorenzo was very knowledgeable and helpful explaining the process and has a lot of patience. process and has a lot of patience. More

Lorenzo & Valia were friendly, courteous and helpful, and the financing process was also friendly and comfortable. Thank you MDR Toyota!! the financing process was also friendly and comfortable. Thank you MDR Toyota!! More

Lorenzo was great! and his asst as well. and the finance guy. i was in and out of there within 90 minutes which is super fast for the amount of paperwork I had to sign. guy. i was in and out of there within 90 minutes which is super fast for the amount of paperwork I had to sign. More

Arif is awesome. He heard what my needs were, showed me the bets options and found me a better deal. George and George were super helpful and great company. the bets options and found me a better deal. George and George were super helpful and great company. More

Stay Away from these guys They are Scam ArtistWe bought Stay Away from these guys They are Scam Artist We bought 2 Prius from these people terrible experience they told me they had to make a profit and t Stay Away from these guys They are Scam Artist We bought 2 Prius from these people terrible experience they told me they had to make a profit and that was reaso to scam More

Very pleasant buying experience. Melissa Seitz was very helpful in providing information and answering my questions. Finance guy, Chris, was professional and articulate. I appreciate the transparent & helpful in providing information and answering my questions. Finance guy, Chris, was professional and articulate. I appreciate the transparent & straight forward handling of the sales transaction. It was time well spent. Thank you. More