Marina del Rey Toyota

Buying a Car Made Easy Since we hadn't purchased a new car in 12+ years, I connected up with consumerreports.org to use their car rating guide. As it turns out, they also ha Since we hadn't purchased a new car in 12+ years, I connected up with consumerreports.org to use their car rating guide. As it turns out, they also have a car purchasing feature. So once I knew wat car I really wanted, that site connected me up with a number of dealerships to see what offers where out there for the vehicle I wanted (Prius Limited). Once I went through, I got a number of price offerings as well as seeing what cars they had. MDR Toyota had a competitive price, was close to home and the car had the right features. Once I connected up with their on-line sales consultant (Melissa), everything went very smoothly. She set up a test ride, gave me details on my trade-in as well as Toyota incentives and confirmed the pricing in person. A few days later, we went back to purchase and the process was very smooth. They already had a relationship with the credit union I was a member in (for financing) and the paperwork went fairly fast as a result. We were offered a number of add on protection plans which was pretty much not not pitched too hard but it's never fun to sit through multiple sales pitches. We did, however, take up one option (paint sun protection) so it wasn't a complete waste of time. I just wish that part of the process was easier than it was (and has been every time I have bought a car). Once the paperwork was all signed off, we had the car and off we went! So far the car is great and an enjoyable ride. I did have some follow-up questions on the car features and emailed Melissa who responded in a timely manner. I would recommend both MDR Toyota and Melissa again. More

Chuck and Melissa made my car buying experience easy and very straight-forward. They were honest and worked with me to get what I needed for my trade-in vehicle. There were none of the games or high pressu very straight-forward. They were honest and worked with me to get what I needed for my trade-in vehicle. There were none of the games or high pressure that I have experienced elsewhere. I ended up getting a great car for what I felt was a very fair price. Highly recommend this dealership! Thank you so much. More

car buy with Alex Alex was really nice and helpful. He also understood I didn't have the best credit due to recent fraud but was determinded to make sure I was happy. A Alex was really nice and helpful. He also understood I didn't have the best credit due to recent fraud but was determinded to make sure I was happy. Alex made sure with my trade in and some money down I got what I wanted and I did! I will be happy with my 2019 Rav4 for years to come. So glad to have what I want! More

They worked very hard to get my loan approved. For that and my new car I am very grateful. Aris, the original salesperson with whom I worked was phenomenal. So courteous and helpful. A true gentleman. and my new car I am very grateful. Aris, the original salesperson with whom I worked was phenomenal. So courteous and helpful. A true gentleman. More

I had a great experience purchasing a used Prius and trading in my old Prius. My salesperson, Alex, was very helpful and patient. It was one of the most pleasant experiences I've had in my 40 years of b trading in my old Prius. My salesperson, Alex, was very helpful and patient. It was one of the most pleasant experiences I've had in my 40 years of buying cars. More

Smooth and fair I came in with a regional ad from Toyota offering the car I wanted at an attractive price. In an exemplary transaction, I was given the car I came to I came in with a regional ad from Toyota offering the car I wanted at an attractive price. In an exemplary transaction, I was given the car I came to get at exactly the advertised price. No haggling, not one penny over what was advertised. Courteous, competent service. I couldn't ask for more. Thank you. More

Happy Customer I came in for a specific vehicle. I was showed that vehicle. We negotiated that vehicle. I bought that vehicle. I am happy with that vehicle. I came in for a specific vehicle. I was showed that vehicle. We negotiated that vehicle. I bought that vehicle. I am happy with that vehicle. More

Excellent service was provided by sales and finance !The Excellent service was provided by sales and finance ! The assistance with selecting the right car and completing the sale transaction was very effici Excellent service was provided by sales and finance ! The assistance with selecting the right car and completing the sale transaction was very efficient and much appreciated More

Excellent Experience! Everything from choosing the car to filling out the paperwork was easy and straight forward. Rudy was excellent and very professional through the whol Everything from choosing the car to filling out the paperwork was easy and straight forward. Rudy was excellent and very professional through the whole process. And Jorge was great too. I look forward to doing more business. Thank you! More

Marina del Rey Toyota - Outstanding Customer Service As a Marina del Rey Toyota customer for over 15+ years, I am amazed at this dealership's ability to maintain a high level of outstanding customer serv As a Marina del Rey Toyota customer for over 15+ years, I am amazed at this dealership's ability to maintain a high level of outstanding customer service. It is THE reason I continue to return TIME AND TIME AGAIN! More