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Marine Chevrolet
Jacksonville, NC
309 Reviews
WELCOME TO MARINE CHEVROLET
Eastern Carolina's Truck Capital
For over 70 years, our Chevrolet dealership in North Carolina, one of the best Jacksonville car dealerships, has served the Jacksonville community, providing a wide selection of new and pre-owned vehicles, but also auto service and auto loan financing. For these reasons, we’re the trusted dealership for many residents of Swansboro, Sneads Ferry, and Camp Lejeune. Our customers value our friendly customer service and the expertise of our staff. So regardless of if you’re on the hunt for a new Corvette, or need service for your Trax, we’re the Chevrolet dealership with new and used cars for sale in Jacksonville that can handle all of your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 309 reviews
February 08, 2024
After 5 visits and an extra $1200. to fix problem that was a warranty Your Shop manager finally listen to me and they replaced the rear struts. Probably willl only return when I hav to fix problem that was a warranty Your Shop manager finally listen to me and they replaced the rear struts. Probably willl only return when I have too .First it was front struts bad and it will be 2000. I had Monroe HD for $500. installed same problem then was told it was compressor finally they replaced defected rear struts More
by crkeel
Employees Worked With
Drew
January 22, 2024
Excellent service. JR is top notch and very thorough. Very pleased with the service at Marine Chevrolet. JR is top notch and very thorough. Very pleased with the service at Marine Chevrolet. More
by steadmancrawford
January 06, 2024
I appreciate it when they notify me about other concerns about my vehicle. This way it can be taken care right away. Thank you for the quick service. about my vehicle. This way it can be taken care right away. Thank you for the quick service. More
by pgr.develdog
January 04, 2024
The service department employees were very courteous and answered all of my questions. I am completely satisfied with the service I received on my Z71. answered all of my questions. I am completely satisfied with the service I received on my Z71. More
by gberridge
Employees Worked With
J R Suarez
January 03, 2024
Not very transparent on total pricing. Was told around $500 for repair, when checked in was shown a price of $556 which was on par. Picked up vehicle and cost was $860. When questioned I w Was told around $500 for repair, when checked in was shown a price of $556 which was on par. Picked up vehicle and cost was $860. When questioned I was told that was just the labor I was shown. Clips were left off line, shrouds not fastened back into place, lines were running on each other which would cause a leak later down the road. Oil mess left on radiator and frame rails. But it was done in a day so I guess there's that. They've done good work before, so maybe a holiday rush job. More
by vickman86
Employees Worked With
December 05, 2023
The service department staff at Marine Chevy are very courteous, knowledgeable, thorough, and even get you a ride back to get your car when finished. I am confident they are honest about what actually ne courteous, knowledgeable, thorough, and even get you a ride back to get your car when finished. I am confident they are honest about what actually needs repair, and they don't try to sell me something I don't need. They may offer other maintenance services but give you the option to say no. I am always pleased to get my car serviced there because I know they treat me as they do all their customers which is "Amazing" and not as just a naive woman. They were able to fix everything that I needed. JR was great at keeping me informed of the work and is an overall great advisor who went above and beyond! Thank you! See you in 5k miles! More
by wildsexymama69
Employees Worked With
JR and the smart lady in parts
November 19, 2023
Great work. They were able to fix everything that I needed. JR was great at keeping me informed of the work and overall great advisor. They were able to fix everything that I needed. JR was great at keeping me informed of the work and overall great advisor. More
by Lance
Employees Worked With
JR
November 14, 2023
Our experience at Marine Chevrolet was so good, I decided to write a second review. The ZR2 is more than we could have ever asked for. With Stephen's help, we were able to get approved and drive off the lot to write a second review. The ZR2 is more than we could have ever asked for. With Stephen's help, we were able to get approved and drive off the lot the same day in less than 6 hours! That was the best. We went in, wasted no time, and he was also very detailed and informative. Although it was only 6 hours, we never once felt rushed. There was no worrying over such a huge purchase. It was effortless. Stephen took away all the hassle and concern. The past week has been great. The truck was everything Stephen told us and more. I can't thank him enough for helping us with this purchase. To further add to our experience, we also have had a few follow up questions and Stephen Smith was the guy we knew to call and who would help us most. He answered all of them without hesitation. His charisma, humor, and personality is always a plus. I went back the day after getting the vehicle and not only did he update us on services and what was covered on our NitroFill account (again), Stephen also walked me through GM military appreciation. He made sure, after multiple attempts (website not working), that my information went through. Marine Chevrolet, you did an amazing job hiring this man. I'd also like to say a big thank you to Hugo as well. He was more than helpful and made sure all of our info was correct in the final signing process with the bank. As far as questions, comments, or concerns, I'll definitely be reaching out to Stephen. This dealership is definitely one of the top in the state. I'd even go as far to say if all salesmen are like Stephen, maybe even top in the country. His customer service skills, knowledge, and attentiveness are all qualities you'd hope to find in every person working with the public. I'd also like to point out that I was reading some of the reviews, and they've got me asking, Branden who? Stephen Smith is where the sales are at. The man, the (not so much a) myth, the legend. Stephen Smith More
by DC
Employees Worked With
Stephen Smith
