Marine Chevrolet
Jacksonville, NC
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Customer service was outstanding from start to finish. I was provided up to date status and out the door cost. Thank you Casey and a huge thank you to Eric. GREAT TEAMWORK!!! I was provided up to date status and out the door cost. Thank you Casey and a huge thank you to Eric. GREAT TEAMWORK!!! More
Isabelle Acevedo was extremely helpful and a pleasure to work with. I would highly recommend her to anyone looking for a new set of wheels. ACR work with. I would highly recommend her to anyone looking for a new set of wheels. ACR More
Brought my 2020 silverado in for a scheduled maintenance and oil change. They never rotated my tires. So now I'm not sure if they checked my fluids or my battery life. Or if they changed my oil or just hit and oil change. They never rotated my tires. So now I'm not sure if they checked my fluids or my battery life. Or if they changed my oil or just hit the reset button. The truck started with 49k miles when I bought it in November and has 56k now, I think that would warrant a tire rotation. More
After 5 visits and an extra $1200. to fix problem that was a warranty Your Shop manager finally listen to me and they replaced the rear struts. Probably willl only return when I hav to fix problem that was a warranty Your Shop manager finally listen to me and they replaced the rear struts. Probably willl only return when I have too .First it was front struts bad and it will be 2000. I had Monroe HD for $500. installed same problem then was told it was compressor finally they replaced defected rear struts More
Excellent service. Everything from the front desk, service, managers, and salesmen were friendly. Definitely recommend. Everything from the front desk, service, managers, and salesmen were friendly. Definitely recommend. More
Excellent service. JR is top notch and very thorough. Very pleased with the service at Marine Chevrolet. JR is top notch and very thorough. Very pleased with the service at Marine Chevrolet. More
I appreciate it when they notify me about other concerns about my vehicle. This way it can be taken care right away. Thank you for the quick service. about my vehicle. This way it can be taken care right away. Thank you for the quick service. More
The service department employees were very courteous and answered all of my questions. I am completely satisfied with the service I received on my Z71. answered all of my questions. I am completely satisfied with the service I received on my Z71. More
Not very transparent on total pricing. Was told around $500 for repair, when checked in was shown a price of $556 which was on par. Picked up vehicle and cost was $860. When questioned I w Was told around $500 for repair, when checked in was shown a price of $556 which was on par. Picked up vehicle and cost was $860. When questioned I was told that was just the labor I was shown. Clips were left off line, shrouds not fastened back into place, lines were running on each other which would cause a leak later down the road. Oil mess left on radiator and frame rails. But it was done in a day so I guess there's that. They've done good work before, so maybe a holiday rush job. More