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Mario D'Addario Buick GMC Cadillac
Shelton, CT
63 Reviews
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63 Reviews of Mario D'Addario Buick GMC Cadillac
June 15, 2022
Brought my car into service the splash shield under engine was not put back on correctly the tech did not put in the clips the splash shield was touching the ground. I called service department told t engine was not put back on correctly the tech did not put in the clips the splash shield was touching the ground. I called service department told them about the problem and asked them what they could do for my inconvenience they would do nothing this dealership is very clean the workers are friendly but management is terrible I have 2 Cadillacs and I will not do business with this dealership again More
by Neal Buccino
Employees Worked With
Joe Casertano
August 28, 2021
Not happy with service. I brought my husband's car in and charges for service were fine. Next day brought my own car in and got charged extra for an oil change from what I can see. $34.95+ tax in addition to charges for service were fine. Next day brought my own car in and got charged extra for an oil change from what I can see. $34.95+ tax in addition to the oil change cost. Also, I asked for service on my fan for the air/heating system and was told the fan for the engine was fine. That was not the problem. Also, never bothered with coupons before and will never again. First time using them and it was not a good experience. Too long to go into it. Don't bother sending them. Feeling like I did years ago when I would get charged for things by being told services is needed and not being told the cost up front but the bill indicates it was okay on a prior vehicle. I okayed an oil change when I was told why engine light was on. That was another item I had come up just before my appointment. The car still showed 34% oil but I understand it was last July since oil was changed. Should not be charged for 34.95 under parts for an oil change that costs 69.95 with coupon which was just given to my husband's car the day before plus an additional $20 off as an instant rebate, which is paid back to your dealership from GMC/BUICK. Minimum I should at least get 34.95+tax back. And, the certified MPI form is not complete. It is blank and last time I was given someone else's form. I know the tire pressure in one tire is low and I was told all was good. Need another appointment now for the fan to be looked at. I will go somewhere else since no appointments available on Monday or Tuesday. Please do not have the service team call me. The owner should if anyone really cares. More
by jveo
Employees Worked With
Other
June 09, 2021
I have been a loyal customer of D'Addario GMC for nearly 30 years, and counting. Through the years I have bought numerous trucks, vans and cars for my business and for personal use. Each and every time the 30 years, and counting. Through the years I have bought numerous trucks, vans and cars for my business and for personal use. Each and every time the experience has been an enjoyable one, no matter who the salesperson has been (Gary, Jeff, Dan). Very professional, helpful, knowledgeable and prompt to answer any question or concern or to return a call. The price has always been and still is unbeatable. The service department is awesome. They have always been very accommodating when dealing with recalls or service related issues, thanks to service managers Tom and Dan. When service related issues would arise I never had to wait to get the vehicle in for rapid service. They have even delivered loaner vehicles to my home and place of business in the Greenwich/Stamford area and picked up my vehicles for service. Then upon completion of service they would return my car/truck, very convenient. I also deal with other dealerships due to different types of trucks and equipment I own but I never get that personal, one on one service that I get from D'Addario GMC. I highly recommend this dealership for all your auto needs. Thank you Tom and everyone at D'Addario Buick GMC Cadillac, one very satisfied longtime customer! More
by lou62ceci
Employees Worked With
Tom Prosser, Dan in service, Dom Costello, Dan D'Addario
June 01, 2021
Greg Anastasio is a true professional. Thorough, knowledgeable, friendly and hard working. My whole experience was excellent. He was also excellent about following up after my purchase making sure knowledgeable, friendly and hard working. My whole experience was excellent. He was also excellent about following up after my purchase making sure all my questions were answered. More
by happy
Employees Worked With
Greg Anastasio
May 04, 2021
My salesperson, Greg Anastasio and the entire team at Mario D'Addario GMC were very courteous professional. This is the second car I bought from them and I will be back again next time. Mario D'Addario GMC were very courteous professional. This is the second car I bought from them and I will be back again next time. More
by Rich M
Employees Worked With
Jim Larsen, Greg Anastasio, Joe Casertano
April 26, 2021
Picked up a new GMC Sierra Denali two weeks ago and couldn't be happier. I couldn't have asked for an easier, smoother, and more enjoyable new car buying experience. A special thank you to Greg Anastas couldn't be happier. I couldn't have asked for an easier, smoother, and more enjoyable new car buying experience. A special thank you to Greg Anastasio in Sales and Jim Larsen in Finance for their help and expertise. I highly recommend working with these gentlemen and this dealership! My thanks again! More
by jimkann1
Employees Worked With
jim larsen, Greg Anastasio
April 04, 2021
Terrific customer service. Held our hand through the entire process. Very detailed through the entire process. Worked with Dan to start and then Greg helped us close the deal. Never felt pressured entire process. Very detailed through the entire process. Worked with Dan to start and then Greg helped us close the deal. Never felt pressured More
by dmj1978
Employees Worked With
Greg Anastasio, Dan D'Addario
January 21, 2021
I would give this zero stars if I could. I have a new Buick. I went to this dealership to establish a long-term relationship. I told that directly to the young lady who spoke with me (after I was standin Buick. I went to this dealership to establish a long-term relationship. I told that directly to the young lady who spoke with me (after I was standing around for some time, waiting). She said she understood and I would have a great experience. I had this oil change scheduled in advance. The place was empty. And yet it took well over 2 hours for a simple oil change. When I inquired as to why it would take so long, all I received in reply was attitude from the individuals working there. Especially the service manager as I walked out. They even moved around my seat and both my side mirrors. I wanted to establish a relationship for the next 5-10 years. I wouldn't trust this dealership with a motor scooter. More
by Carl
Employees Worked With
Bruce Bennett
October 24, 2020
25 minutes ago-EditIm a very skeptical person & always 25 minutes ago-Edit Im a very skeptical person & always thinking people & businesses are out to screw customers. Well that was not the case at D'Adda 25 minutes ago-Edit Im a very skeptical person & always thinking people & businesses are out to screw customers. Well that was not the case at D'Addario GMC. Called in on a regular weekday morning and got Greg A. on the phone. After a couple of minutes of talking to him I knew right away I liked the guy. Made an appointment for that Saturday. Long story short, the process from beginning to end was very smooth. Greg was very straight forward with me and answered all my questions. Jim in finance was also a pleasure to deal with as I know myself that i can be somewhat of a hard xxx to deal with but he was always professional. These guys made the experience simple and easy! Only hiccup was registering the truck but that was on DMV's end! More
by Plage
Employees Worked With
Jim - Finance, Greg Anastasio, Dan D'Addario
