Mario D'Addario Buick GMC Cadillac

straight forward / no games transaction Visited several other dealerships before coming to D" Addario, so I had a specific vehicle and price in mind. I was greeted promptly by my sales rep ( Visited several other dealerships before coming to D" Addario, so I had a specific vehicle and price in mind. I was greeted promptly by my sales rep ( Greg Anastacio ) who showed me a vehicle which met my criteria, and he proceeded to quote a very comparable and competitive price for it. He did not try to add any hidden or unnecessary costs to the deal, the final transaction price was as originally agreed upon. More

Excellent service fast and honest Bring all of my vehicles to both service and body shop excellent service speedy service waiting room clean employee friendly and courteous will return Bring all of my vehicles to both service and body shop excellent service speedy service waiting room clean employee friendly and courteous will return for services More

Routine maintenance Service at D'addario is top notch. Everyone is friendly; service is always done timely. Joe always greets me with a smile. He communicates se Service at D'addario is top notch. Everyone is friendly; service is always done timely. Joe always greets me with a smile. He communicates service/cost prior to performing any work on my Cadillac. They provide free shuttle service, if I'm unable to wait (the driver is always super friendly). One of the best dealerships I've had the pleasure of using More

Awesome Job John Goldbeck GM Service Consultant was great to deal with . Easy to setup appointment and then confirmed that my recall part was in for recall and my John Goldbeck GM Service Consultant was great to deal with . Easy to setup appointment and then confirmed that my recall part was in for recall and my 2 key fobs were in stock. When I could not make the appointment John understood what was going on and told me to let me know whenI could get there and he get me in at 745am and get me done asap which did happen and between the recall and programing of the 2 new key fobs time was great. Cannot express my big thank you to John and the GM team there that they are number 1 to me. Thats why I buy my cars from them and have them do all my repairs on them. Never ever would think of going anywhere else and hope John stays a long time there. Please pass this review onto John for me and cannot express my big thank you. PS he always checks if there is anymore recalls this way I can stay up to date with my car and my safety when driving. Again please send this to John and let him know I am most grateful to him and staff there they are awesome. More

Service Department #1 Again Thanks to Alex Hatzostas Just wanted to let you know the service from the phone call to Alex Hatzostas to the service was number 1. He made me a appointment with no problem he Just wanted to let you know the service from the phone call to Alex Hatzostas to the service was number 1. He made me a appointment with no problem he knew who I was from my telephone # and new what car I was calling in for and gave me a 8:15am appointment. Got a e-mail reminder as well with confirmation code. I like the reminders so he attached one to send to my calendar which was great. Came in took my car right away explained to him just wanted the oil change no rotation of tires and he said no problem. Car was done in less than 45 minutes and was washed even though it rained that day. Great service from phone call to work completed. I am always happy with you crew there they are the best. Please tell to everyone there and keep up the good work they do for the customer. They only problem I do not like is that your trying to much to make more up-sells and sometimes we cannot afford it better off telling customer what needs there is and if it can be done same day. Up-sells I know you need sometimes but sometimes it goes over board. I do not mind you posting this and if you want to leave out the up-sells that fine with me I know the advisor need there commission as well but come on sometimes we want what we are asking for thats it. More

Great Customer Service! We just got into our first Cadillac from D'Addario. Such a beautiful car! What's more impressive than the car is the unbelievable customer service w We just got into our first Cadillac from D'Addario. Such a beautiful car! What's more impressive than the car is the unbelievable customer service we received. Nelda was warm, friendly, and had an overwhelming knowledge and interest in the product. Overall it was a great experience and the service was outstanding! More

sales Courteous, pressure free,and organized. Sales person was well versed in all the details about the car, and I was equally impressed after the sale wit Courteous, pressure free,and organized. Sales person was well versed in all the details about the car, and I was equally impressed after the sale with the cordial approach with the service dept., would highly recommend them More

Easy car buying experience! When shopping for my new GMC Terrain, I had visited several dealers before stumbling upon D'Addario. From a warm greeting to a thorough demonstration When shopping for my new GMC Terrain, I had visited several dealers before stumbling upon D'Addario. From a warm greeting to a thorough demonstration and an easy negotiation process, I felt right at home and part of the "gang" at D'Addario. Steve Delson, my salesman, was very helpful with explaining the car in and out and Jeff Hughes was very warm and made me feel at home. I never felt pressured, and Jim the "business manager" made it very easy going over finance options. Everything felt speedy and comfortable, the whole staff never stopped smiling and offering me assand the service department looked like a great place to visit! Thank you to everyone at D'Addario, I now know what "the D'Addario difference" means! - Suellen H., Milford, CT P.S. - I love my new Terrain! More