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Mario D'Addario Buick GMC Cadillac

Shelton, CT

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63 Reviews

329 Bridgeport Ave

Shelton, CT

06484

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63 Reviews of Mario D'Addario Buick GMC Cadillac

May 17, 2012

From the minute we walked through the door we felt very comfortable. Pape greeted us with a smile and made our experience very easy and stress free. I had been searching for a vehicle for a couple of month More

by gonzalk2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PAPE
April 30, 2012

From the time I entered the dealership my husband and I were politely met by their friendly sales team. My husband and I were very pleased with their no pressure approach that they take, and everyone was v More

by bmallico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Thayer , Jim Larsen
April 23, 2012

This is my third vehicle that I have purchased from D'Addario because they have always taken care of me. I feel they have always gone above and beyond to get me into the vehicle I want at a fair price More

by mhines1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave McGovern
April 19, 2012

from the time my wife and I entered the dealership we were politely met by Bob and the rest of the sales team and after a couple quick questions we were on our way to purchasing a new vehicle. What stoo More

by Sbren1056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bob Liluzzi, Rich, Jim
April 13, 2012

Great folks to work with. Dave McGovern is a no pressure salesman (is that an oxymoron?)and very helpful. Just bought my second car n the last two years with Dave and look forward to using him again. Grea More

by bobnatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave McGovern
April 11, 2012

My husband and I were looking for a new family SUV. Initially, I spoke to Brian Crawford on the phone to see if any of the cars we were interested in would even fit our budget. He was extremely helpful More

by CummingsCar12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crawford
April 01, 2012

Overall, we got the car we wanted at the price agreed upon. However, at time of pick up, they informed us that 1 of the incentives agreed upon ($3000) was no longer available. Not our problem since the More

by Jwheeler11268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Liuzzi
Apr 02, 2012 -

Mario D'Addario Buick GMC Cadillac responded

Dear Mr & Mrs. Wheeler ~ I see that you have just gone to dealer rater ~ I see your frustration over saturday's delivery and I called with a message to you yesterday expressing my concern over how it was addressed ~ again my sincere apology over the confusion ... which was all on our end and an error by us ~ I know Bob contacted you earlier today and has set up an appointment for a full TST at no cost and continued care & service ~ i aSsure you complete satisfaction over the ownership of your new Escalade and hopefully more vehicles in the future ~ it is possible for you to go in and edit your comments if you so desire ~ again I try and make sure every one of our customers is completely satisfied and without question I give you my full appologies over our mishandling the situation ~ regards , jeff Hughes ~ sales Manager D'Addario Cadillac ~

Apr 02, 2012 -

Jwheeler11268 responded

Jeff, We appreciate your call and offer. I believe both Eileen and I sent an email to Bob earlier today in regards to the offer on the TST. Eileen will arrange an appointment timeframe that works for her in bringing the car back in for this. Again, we appreciate the offer which goes a long way in restoring our satisfaction in the process and dealership. Regards, Jon & Eileen

Apr 02, 2012 -

Mario D'Addario Buick GMC Cadillac responded

Jon & Eileen thank you so much once again ~ our entire dealership is proud of our store and even when everything seems to be running on all cylinders ... along comes a mis-fire now and again ... but we all try and make sure that we do our very best in a complete satisfaction for our customers and we deeply appreciate the business ~ we are well aware of the components of success and want to make sure that your new car is an example of our commitment ~ regards .... jeff Hughes

March 21, 2012

My husband and I purchased a 2012 Terrain and Jeff Thayer listened to what we were looking for and found it for us. When picking up the vehicle, Jeff was there to go over every inch of the car and even told More

by dilzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Thayer
March 06, 2012

The serive at daddario is so good I always tell my friends and family to go buy a car there. I have bought 14 myself over the year for me and my family. More

by edusick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Schnaufer
July 05, 2011

I went to this dealership to check out the Cadillac CTS Sedan and the Buick Lacrosse. Joseph went through both of these cars for me in great detail, and accompanied me on test-drives. He was friendly and More

by bfgxk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Constantino
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