Marion Toyota
Marion, IL
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We are a retired couple that needed an oil change and was lucky to have Emily Matthews provide us with the most professional help that you could ask for. On top of that it didn't hurt that she's beautiful. lucky to have Emily Matthews provide us with the most professional help that you could ask for. On top of that it didn't hurt that she's beautiful. More
Jon Smith worked with me through the ordering process and stayed in touch during the wait for my car to arrive. He throughly explained how everything worked after taking delivery and made himself available f stayed in touch during the wait for my car to arrive. He throughly explained how everything worked after taking delivery and made himself available for any future questions I might have. I can recommend giving this dealership a try when your ready to purchase a vehicle. More
Our experience with Toyota in Marion and with our sales rep Jerry was amazing. So much more than we ever expected. They are nice and friendly no pushing or pressuring. Jerry went above and beyond to help u rep Jerry was amazing. So much more than we ever expected. They are nice and friendly no pushing or pressuring. Jerry went above and beyond to help us and make the whole thing fast and easy. I would totally recommend Marion Toyota and Jerry to anyone. He’s the best. We couldn’t be more satisfied. Ryan and Amy Povolish More
This summer I bought a car from Marion Toyota through Mr. Jon Smith. Mr. Smith was extremely helpful and spent endless amounts of time helping me find the car that I was looking for, while still being in my Jon Smith. Mr. Smith was extremely helpful and spent endless amounts of time helping me find the car that I was looking for, while still being in my budget range. He did not try and talk me into buying a car that I did not want, or into spending more than I was wanting to spend. He (and Marion Toyota) was very approachable and I would highly recommend the Mr. Smith and the Marion Toyota Dealership! More
I spoke to a sales associate named Robin over the phone about a vehicle I was interested in. She sent me a video of the vehicle and after viewing, I told her my requirements and she did everything she coul about a vehicle I was interested in. She sent me a video of the vehicle and after viewing, I told her my requirements and she did everything she could to help me. We set up a time to come, test drove the vehicle, she shared any and all information about the vehicle with me, and the deal was done! Scott is also a very kind associate but all of them make you feel so welcome. Marion Toyota is my #1 dealership and if you want a new/used vehicle, I strongly suggest Marion Toyota!!!! More
Robin my original sales lady was very professional, not pushy,very accommodating sales staff!! She was scheduled for vacation the next day and she gave me the name n number of her fill in sales guy giving pushy,very accommodating sales staff!! She was scheduled for vacation the next day and she gave me the name n number of her fill in sales guy giving him all the info that we had discussed. Jerry stepped in being just like Robin, professional,not pushy and accommodating. From sales to finance they are top notch!! I will definitely purchase another vehicle in the future!! More
I put in a lot of time to find a dealer and salesperson that I felt comfortable with to place a deposit for a new Tundra. I’m fortunate that I found Jerry Rambeau - I had a lot of questions throughout the that I felt comfortable with to place a deposit for a new Tundra. I’m fortunate that I found Jerry Rambeau - I had a lot of questions throughout the process - from deposit, to finding the right allocation, and finally payment and delivery. Jerry was always available and relayed a thoughtful, well-informed reply. He made me feel comfortable and confident that I would get the exact truck I wanted despite the incredible difficulty with finding a 2022 Tundra this year. I spoke with a lot of salespeople at other dealerships and Jerry would absolutely be my first recommendation to anyone looking for a new vehicle. I’m a Toyota devotee and for as long as he’s still working, I’ll be buying my vehicles from Jerry. A+ experience. Though I only spoke with him for 15 minutes or so (because he got me in and out so quickly) Pete Buttitta from finance was also great. He did a fantastic job laying out all my options for me and I never felt any pressure whatsoever to add anything I didn’t want. I’ve dealt with a lot of dealerships in my years of auto ownership and Marion Toyota is light years ahead of the pack. There’s a reason they have such little employee turnover. More
I had always been happy with Toyota until recently. I spent around 500 dollars between the Marion Toyota service department and the collision center in Marion. I was trying to get a clunk in the fron I spent around 500 dollars between the Marion Toyota service department and the collision center in Marion. I was trying to get a clunk in the front end fixed. Toyota replaced some things and said I was good to go. But the noise persisted visit after visit. The last time I spent over three hundre dollars to have it not be fixed. I took it somewhere else, to a trusted mechanic I had work done with for years. Three hundred dollars later the car is totally quiet again. There were several problems that had been totally missed by Toyota service. I am quite disappointed with them. I may still get oil changes there, but I am not sure. I can't believe the service folks could have missed all the problems that existed to cause the noise in my front end. Sorry for the bad review, but I am really disappointed and frustrated and in the past have always been very happy with the work done there. I have come away wondering if they just didn't want to bother with my car. More