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Mark Christopher Auto Center

Ontario, CA

4.7
11,768 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,768 reviews

September 03, 2021

Great jobs from these guys, bought a few cars here over the years. Same guys in service always being friendly and helpful. Good people in sales get you what you need More

by ARRWOOD1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Vincenzo Catalano, Tony Catalano
Sep 05, 2021 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 03, 2021

No return of my call about what was overlooked 2 days ago. Very unhappy. Airbag light went on just the past week, online discussion-a typical problem with my vehicle that is solved by the dealer - but wa More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
? Julie
Sep 03, 2021 -

Mark Christopher Auto Center responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 03, 2021

We've been going to Mark Christopher's for some time. Always excellent service and most helpful and courteous personnel. Nobu has been our go to support and always very satisfied. Very pleasant and grea More

by Jnpvalona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Sep 03, 2021 -

Mark Christopher Auto Center responded

Jnpvalona, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 03, 2021

I say the same thing every time I do this review. I come here only because of the top notch service from our advisor Nobu Damon. He has treated myself and family like royalty for 25 years or so. He is a k More

by MDSDOLL2@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Sep 03, 2021 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 02, 2021

My service advisor Jackie was great. The lack of rentals or courtesy shuttle for your clients is where you failed also all new vehicles should be checked for software upgrade so clients don’t have to come i More

by Hernandezmd1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Sep 03, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 02, 2021

We filled out an application on line they contacted us fast we came in the next day and rode away in a brand new truck great service highly recommend them. More

by Nectali Melena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Frank Villalobos, Matt Torres
Sep 03, 2021 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 02, 2021

The Service Mgr n Staff were very attentive to my vehicle needs start to finish. Quoted work n delivery was early! Very Satisfying!Thanks Jp More

by johnjppomierski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu, Matt Torres
Sep 03, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 02, 2021

The staff was friendly and professional. I would continue to use them for future business. I purchased my 2018 leased Yukon. Thanks for the assistance. More

by thehippens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan click
Sep 03, 2021 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 01, 2021

I like this service department because they tell you up front what needs to be done to get your car back on the road. They also tell you what's going to cost. There are no hidden charges. If they discover More

by graydog34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 01, 2021

So I took my Acadia Denaly for an oil change and a detail. The detail was really bad it looked like they just washed it and waxed it. The interior still had stains and crumbs all over. I've gotten bet More

by Sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobu Domon
Sep 03, 2021 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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