Back

Mark Christopher Auto Center

Ontario, CA

4.6
11,656 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

By Type

Showing 11,656 reviews

October 10, 2026

Neither Cadillac nor XT5 is listed on this dealer rater survey. Did someone forget that the Mark Christopher Auto Center also sells Cadillacs???? More

by stephenlicko
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2026

Jose was so awesome and very easy to deal with no hidden fees and would work with your budget. They also have amazing deals out here. More

by Jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2026 -

Mark Christopher Auto Center responded

Thank you for your fantastic review, Jeff! I’m thrilled to hear that you had a great experience with Jose at Mark Christopher Auto Center. It's wonderful to know that you found our pricing transparent and our deals appealing. We look forward to welcoming you back for your next visit! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 10, 2026

Dealership experience was fine just a couple delays in the process of getting things done in timely manner I was told it would take one day to get my interior done and then they switched it to 3 days and More

by 2022camaross1le
Recommend Dealer
No
Employees Worked With
Ozzy great customer service but I don't like being told something is going to be done for me and they don't do it rating is Neutral for me
Oct 10, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you taking the time to share your experience with us. I'm glad to hear that your overall dealership experience was fine, but I understand your concerns regarding the delays and the issues with the interior work, detailing, and your GM app points. We strive to provide timely service, and your feedback is vital in helping us improve. I encourage you to reach out to me directly at Mark Christopher Auto Center so we can address these matters more thoroughly. Thank you again for your review, and we hope to assist you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 09, 2026

Chelsea is a great person to work with. She’s extremely knowledgeable in her field. It’s been a breeze to get in for service through text or call. She’s personable and poignant. I won’t go More

by DBGALLEANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Beardsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback! I’m happy to hear you had such a positive experience with Chelsea at Mark Christopher Auto Center. Her knowledge and personable approach truly make a difference. We look forward to serving you and your Cadillac for many years to come! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 09, 2026

The service people are nice and welcoming. I gave three stars because I could not get a update on my vehicle. I called multiple times and finally talked to a manager. He got me the update I ne More

by JM28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate your kind words about the service team at Mark Christopher Auto Center. I understand the importance of timely communication regarding your vehicle, and I'm glad to hear that the manager was able to provide you with the update you needed. We strive to improve our communication and your experience is valuable in helping us achieve that. If you have any further concerns, please feel free to reach out. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 09, 2026

Nobu was very helpful and kept me informed throughout the entire service process. His communication and excellent customer service made the experience smooth and stress free. Thank you, Nobu! More

by Jford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that Nobu provided you with such helpful communication and excellent customer service during your visit at Mark Christopher Auto Center. We always strive to make the service experience smooth and stress-free for our customers. I appreciate your feedback, and we look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 09, 2026

I needed to get a car fast after losing mine in a car accident. I tried other dealerships and the guys here were head and shoulders above the others! It was a fantastic experience overall! Alex Sarabia w More

by luvmyfidgets
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm glad to hear that you had a fantastic experience at Mark Christopher Auto Center, especially with Alex. It's great to know he was able to provide thorough explanations and friendly service during your car search. I appreciate your feedback, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 08, 2026

Really great people! They are very helpful and made me feel comfortable about my decision. More

by arianaazee18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Favian Sevilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Ariana! I am happy to hear our team was able to help you and make you feel comfortable during your decision-making process. We appreciate your feedback and hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 08, 2026

When my vehicle was brought to be when the service was done, my steering wheel had grease or oil marks. When I asked the guy about it he said it was like that when he brought it from the shop. So I went t More

by Roblez213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Picanzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Jose
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the marks on your steering wheel and the communication issues you encountered at Mark Christopher Auto Center. We strive for high standards in our service, and it's concerning to hear that we fell short in this instance. I encourage you to reach out to me directly so I can discuss your concerns further. Thank you for bringing this to our attention. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 07, 2026

Great customer service, outstanding sales person. Will buy from them again. Exceptional prices compared to other dealers within a 100 mile radius. More

by ariesmarso
Recommend Dealer
Yes
Employees Worked With
Gerald
Oct 07, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I am thrilled to hear that you had a great experience with our customer service and found our sales team to be outstanding. At Mark Christopher Auto Center, we strive to provide exceptional prices and service for our customers. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

1
...