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Mark Christopher Auto Center
Ontario, CA
9,415 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 9,415 reviews
October 24, 2024
They gave me my car at the time they said for the oil and tire rotation. However, they were not able to get the recall done by the time I needed. tire rotation. However, they were not able to get the recall done by the time I needed. More
by emily_vlnc
Verified CustomerEmployees Worked With
Chelsea Jose
October 24, 2024
Best price around, I looked around for a good deal, drove from Riverside 40 minutes but it was worth it. from Riverside 40 minutes but it was worth it. More
by jc21ayala
October 24, 2024
Chelsea in Service Dept. provided me with excellent a customer service experience. She got me in quickly to address a front brake issue prior to leaving for a vacation. The provided me with excellent a customer service experience. She got me in quickly to address a front brake issue prior to leaving for a vacation. The whole matter was resolved amicably by Chelsea working with the Service manager. I had a front brake job and rotors replaced in March 2024, it seemed too early (6 months or 10K miles) for a complete replacement including rotors. Chalsea was very instrumental in understanding and advocating for a service allowance which Jeff provided. As a loyal Mark Chirstopher Cadillac customer for several years, I very much appreciate the customer experience I received. More
by MIKE.CAMARENA
Employees Worked With
October 23, 2024
I had an appointment but the wait was about five hours. ...That's a lot of time waiting and waiting and waiting.... ...That's a lot of time waiting and waiting and waiting.... More
by BETTYGIGI33
Employees Worked With
October 22, 2024
Larry Lee is rude and liar. Run my credit without authorization. I paid cash. Gave me an installment contract when in the beginning i said we are not financing. Against Patriot Run my credit without authorization. I paid cash. Gave me an installment contract when in the beginning i said we are not financing. Against Patriot Act. They are deceiver..didnt give me my key after 3days. They told me that my car is new but on the paperwork it said used. Will not come back and will never recommend to family friends and my clients More
by ZAIMS
October 21, 2024
The service was great but the quote was absolutely ridiculous!!! For a part for 115.00 the labor was 2600. This is just unbelievable and on my quote there were about 4 items like that. ridiculous!!! For a part for 115.00 the labor was 2600. This is just unbelievable and on my quote there were about 4 items like that. More
by kdubs1102
Employees Worked With
October 21, 2024
Great service at this dealership. Resolved the majority of my issues on the first service visit. Resolved the majority of my issues on the first service visit. More
by EliteScientist
October 21, 2024
I went in service department just to get my long time wait for my brand new GMC Canyon AT4 bed liner. Service adviser Jackie K was great, she was very nice and friendly. However, I only gave it a 4 star wait for my brand new GMC Canyon AT4 bed liner. Service adviser Jackie K was great, she was very nice and friendly. However, I only gave it a 4 star only because I think the bed liner was not in a good condition once I saw it installed on my truck. Bed liner was not correctly installed to start with, I had to go back to see Jackie, she however brought out the installation technician to correct it. Also, bed liner had a lot of scratches on the driver side and it was pretty dirty, it was also bowed at the end. I had to go back home and clean and scrub down the bed liner and placed (2) 35 lbs. weights on it to make it straight or flat. Otherwise, I do like the bed liner beside it took almost a month to receive it. More
by scotts993
Employees Worked With
October 21, 2024
First time GMC buyer and was happy with the process. I spoke with Rami over the phone and he had the trucks waiting for me to look at. Very efficient and easy to work with. I would recommend Mark Christ I spoke with Rami over the phone and he had the trucks waiting for me to look at. Very efficient and easy to work with. I would recommend Mark Christopher for anyone. More
by Chrisn8
Employees Worked With
Rami and Ray
