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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,344 Reviews
Call Service Center (909) 906-6156

6,344 Reviews of Mark Christopher Auto Center - Service Center

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October 08, 2021

Great customer service. The staff go out of their way to solve your issues and find solutions More

by CHRISJKFAMILYLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Report | Print
Oct 11, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 08, 2021

Attentative Personell. Went in for milage check up. 3 hour wait a little excessive. Overall good. More

by Wnelson49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont know
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Oct 11, 2021 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 07, 2021

AVO helped us and he was sooo kind, patient and knowledgeable. AVO was attentive to us. More

by klyde.wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AVO is a five star worker
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Oct 08, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 07, 2021

Was very pleased with service took my 2011 Chevy Tahoe in for air bag recall scheduled an appointment showed up early no problem all service employees were very courteous and helpful very reasonable wait tim More

by Margarita.t.escobedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Report | Print
Oct 07, 2021 -

Margarita.t.escobedo responded

Excellent service very pleased with service and employees

October 07, 2021

Nice service, friendly staff and true to their word. I talked to army on Monday about a Tekata airbag recall and he said I can bring it in Wednesday. Brought it in Wednesday and took about 3 hours to fini More

by lfisgd886
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
Oct 08, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 07, 2021

Matt/Service Mgr & Nobu/Service Rep.: Polite, excellent & regular mannerly communication throughout car service - EXTRAORDINARY!! More

by vetsandpetscarshow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu ??????????, Matt Torres
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Oct 08, 2021 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 07, 2021

Great customer service! Great working with Julie! Always kept me informed ! The issue was resolved! More

by msbowie58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Report | Print
Oct 08, 2021 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 07, 2021

Did not do a thorough multi point check. My brakes needed to be replaced and they didn’t mention that. More

by jonflorida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not recall
Report | Print
Oct 07, 2021 -

Mark Christopher Auto Center responded

Jon, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 07, 2021

Very disappointed with service and pricing, completion times were way off. I had to rent More

by ARPIGEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie
Report | Print
Oct 07, 2021 -

Mark Christopher Auto Center responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 07, 2021

Love Nobu. He makes sure everything is good.He advises Love Nobu. He makes sure everything is good. He advises me on all my needs and makes sure they are taken care of. More

by CADDYLOVER03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Report | Print
Oct 08, 2021 -

Mark Christopher Auto Center responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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