Mark Christopher Auto Center - Service Center
Ontario, CA
6,217 Reviews of Mark Christopher Auto Center - Service Center
Have had all great experiences with mark Christopher's and service since I bought my car in 2013. Jackie K. my service rep has taking very good care of me and very satisfied with her. She is tbe best!!! T and service since I bought my car in 2013. Jackie K. my service rep has taking very good care of me and very satisfied with her. She is tbe best!!! Thank you for your hard work!! More
Nobu was great, he kept me informed during the repairs. The repairs took longer than expected but again, I was informed of the delays. My issue is this... This is the 3rd time I had my truck in for some bi The repairs took longer than expected but again, I was informed of the delays. My issue is this... This is the 3rd time I had my truck in for some big repairs and each time I was assured the truck would be returned washed and cleaned, it hasn't been - not once. I think this is something you advertise on the website too. It is very disappointing More
Jackie was was great and super helpful. Unfortunately my car was returned with grease or oil all over my steering wheel, alcantara, door jam etc. There was also around the engine bay as if tech got oil on h car was returned with grease or oil all over my steering wheel, alcantara, door jam etc. There was also around the engine bay as if tech got oil on his hands and didn't care where he touched. Oil around oil cap and dip stick. This car is my baby and it should look the exact same as I left it. I didn't want to bother Jackie with my complaint cause like I said she was awesome but the tech should definitely be spoken to. I cleaned all of this myself but now I have to figure out how to clean the alcantara near the door handle. More
Except for first two services, my CTS has always been serviced at Mark Christopher and Nobu Domon has always been the service advisor. Nobu is friendly, efficient, and always has my CTS completed on tim serviced at Mark Christopher and Nobu Domon has always been the service advisor. Nobu is friendly, efficient, and always has my CTS completed on time and within the estimate, and returned clean and fresh. Nobu keeps me abreast of needed repairs that are found during inspection; the service department is great, they don't miss a thing. Mark Christopher and the service personnel keep my CTS running great and on the road; I have never worried about about being stuck on the side of the road. More
Ray Peters is a real asset to your company. He understands customer service as well as cars. He is always ready to help and a real gentleman. He listens well and try’s very hard to address the i understands customer service as well as cars. He is always ready to help and a real gentleman. He listens well and try’s very hard to address the issue(s). More
Julie is always very helpful and your service is truly the most honest! A rare occurrence today. Thank you for helping my family keep our car running well and keeping us safe! the most honest! A rare occurrence today. Thank you for helping my family keep our car running well and keeping us safe! More
Julie is always very helpful and your service is truly the most honest! A rare occurrence today. Thank you for helping my family keep our car running well and keeping us safe! the most honest! A rare occurrence today. Thank you for helping my family keep our car running well and keeping us safe! More
Was able to get an appt quickly during covid. Even with a tone of cars getting serviced got my car back in reasonable time. Staff was friendly and Custer service oriented. tone of cars getting serviced got my car back in reasonable time. Staff was friendly and Custer service oriented. More
I worked with Nobu who was fantastic. He advocated for Chevrolet to cover the cost of my repair which they did. He was very communicative about what was going on and worked hard on my behalf Chevrolet to cover the cost of my repair which they did. He was very communicative about what was going on and worked hard on my behalf More