Mark Christopher Auto Center - Service Center

Was not impressed by Sandra, her attitude was not customer service friendly. She was not helpful, with the issue. Drive to Temecula and they dealt with me wonderfully. customer service friendly. She was not helpful, with the issue. Drive to Temecula and they dealt with me wonderfully. More

I have always come to this dealer, though the dealer is very expensive. They are always extremely busy and my appointment time/date was mistaken. They did end up honoring my appointment, and getting the wo very expensive. They are always extremely busy and my appointment time/date was mistaken. They did end up honoring my appointment, and getting the work done in a timely fashion, so that I could get to an appointment I had elsewhere, though it seemed like 100 cars came in that morning. More

Great Service and advisors. Communication was awesome. Will definitely refer new clients to both service and sales. Cadillac reps are doing great at the Chevrolet side. Will definitely refer new clients to both service and sales. Cadillac reps are doing great at the Chevrolet side. More

The last two I went in to have my car serviced for oil change and fluid changes, they put in water instead windshield wiper fluid to clean the windshield. Now the dirt just spreads around because it’s jus change and fluid changes, they put in water instead windshield wiper fluid to clean the windshield. Now the dirt just spreads around because it’s just water in there. Very disappointed. Also The service person is not listed below that helps us. More

Service was good. Communication was good. Only issue was that I thought cars got washed after service. Maybe that is no longer the case i that I thought cars got washed after service. Maybe that is no longer the case i More

Dealership was very busy and i was unclear what the process was after I was checked in. I was disappointed that i was unable to get a ride home. process was after I was checked in. I was disappointed that i was unable to get a ride home. More

Everyone was nice and also had made an appointment and was able to get my car back in a good amount of time. Thank you was able to get my car back in a good amount of time. Thank you More

Excellent service, prompt service, I appreciated how fast my car was serviced and the ease of the rental service was. Much nicer than the first encounter my car was serviced and the ease of the rental service was. Much nicer than the first encounter More

The Service manager, Nobu is an outstanding service provider. However there is no excuse for the deplorable way the dealership is treating its customers. Using the pandemic as an excuse to cut serv provider. However there is no excuse for the deplorable way the dealership is treating its customers. Using the pandemic as an excuse to cut services for its customers would be why this dealership will lose many repeat customers such as myself. You are well aware of the things you have cut and they have nothing to do with the safety of your customers. Shame on you, just to save money you have lost a sixteen year loyal customer. I will in the future seeks service elsewear. More

I had a bad experience now twice. I've been a customer for 5 years. My service advisor was a woman at 1st. She was great! Then she left & I got this man that always seems to grossly over charged, adds thi for 5 years. My service advisor was a woman at 1st. She was great! Then she left & I got this man that always seems to grossly over charged, adds things I really don't need & fixes stuff without discussing any pricing 1st. I fell like its because he knows I'm a single woman & he thinks I don't know any better. Just recently my Dad was so upset that he went & expressed his concerns, especially since he's the one whom referred me. Our family has done great business Mark Christopher & we had intended to do a lot more, but these latest situations has left very unpleasant experiences for me to consider do anymore business at all. More