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Mark Christopher Auto Center - Service Center
Ontario, CA
6,193 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,193 Reviews of Mark Christopher Auto Center - Service Center
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May 09, 2020
Took my vehicle to the dealership to get a problem fixed. The problem was fixed in a timely manner. Since having my vehicle back, it’s running perfectly. No problems at all The problem was fixed in a timely manner. Since having my vehicle back, it’s running perfectly. No problems at all More
by Molina
Verified CustomerEmployees Worked With
Jackie
May 09, 2020
The service dept has done a super outstanding job of maintaining my 2007 Yukon XL. One day soon I will buy a new one. It’s been the best vehicle I have ever owned now with more than 250,000 miles all se maintaining my 2007 Yukon XL. One day soon I will buy a new one. It’s been the best vehicle I have ever owned now with more than 250,000 miles all service done at Mark Cristopher. Thank you guys! More
by JFISGUS
Employees Worked With
Matt Torres
May 09, 2020
My vehicle wasn’t taken care of like a should’ve been. I had a steering angle sensor code Which disabled most of the safety features on the truck which included stabilitrak, Brake assist, cruise control. I had a steering angle sensor code Which disabled most of the safety features on the truck which included stabilitrak, Brake assist, cruise control. I was told by the service writer that GM corporate response was “since the truck was modified with a suspension lift and bigger tires than stock there was nothing that could be done” and I would have to literally return the truck back to stock! Unbelievable! Either way under warranty or not I would’ve paid for the repair if needed. The funny thing is my truck was lifted and modified at the same shop that modifies some of the New trucks that are sold at that particular dealership so I wonder what they do if those particular trucks have the same malfunctions?? Do they just send them away also with some of safety features not working like they did with me?? I don’t think so. Immediately after I took my truck to a another local Chevrolet dealership and within 45 minutes the issue, UNDER WARRANTY, was resolved with all systems working properly. To sum it up I just feel like this dealership didn’t go the extra mile to take care of what was needed and basically just didn’t want to deal with my situation and worst of all I wasted 2-1/2 hours of my time. More
by Michael
Employees Worked With
Not listed
May 08, 2020
One of the best dealerships to come get your car serviced! From the one of the nicest and customer attentive service visor Sandra Stevens to management with Matt Torres and Jeff Rizzi all working to serviced! From the one of the nicest and customer attentive service visor Sandra Stevens to management with Matt Torres and Jeff Rizzi all working together to give the best customer service. Everyone in the service department are so helpful and friendly. Just once again like to thank Sandra Stevens the service advisor for making everything so easy and fast for me and the go to service advisor around there! More
by LOPEZ+1728
May 08, 2020
I like coming to you guys, because of the common courtesy and of course the professionalism the dealership brings. And how you guy’s treat customers. and of course the professionalism the dealership brings. And how you guy’s treat customers. More
by Primetime
Employees Worked With
Sandra Stevens
May 08, 2020
Terrible Customer Service! Attendant was extremely rude and did not want to assist in giving me details on a quote I requested while I was there for service. and did not want to assist in giving me details on a quote I requested while I was there for service. More
by AJLE26
Employees Worked With
Did not recall name
May 08, 2020
I’m the most loyal customer to Mark Christopher they’re the best all the way around, the sales and the service department people are very professional and all ways willing to help. the best all the way around, the sales and the service department people are very professional and all ways willing to help. More
by JOSE49
Employees Worked With
Dario
May 07, 2020
Love the service at this center. I live in Moreno Valley there is a Chevy dealer 3 miles from me. I still make the 25 mile drive to Ontario I usually talk to Ray his customer service is a reason I keep com there is a Chevy dealer 3 miles from me. I still make the 25 mile drive to Ontario I usually talk to Ray his customer service is a reason I keep coming back. More
by r.shannon2001
Employees Worked With
Ray peters
May 07, 2020
These people really care about their customers and go out of their way to render the best service possible. They are professional and courteous at all times. of their way to render the best service possible. They are professional and courteous at all times. More
by Judiththompson
Employees Worked With
Juan in Service (don't know his last nsme)
