Mark Christopher Auto Center - Service Center

Kat was superb!! She greeted me well as I called and made arrangements for my service appt. AsI arrived to the dealership, I was greeted with a great smile. She answered all my concerns and kept me infor arrangements for my service appt. AsI arrived to the dealership, I was greeted with a great smile. She answered all my concerns and kept me informed through out the processes until I picked up my vehicle. More

Alway under staff and have to wait extra days to get service. Also in the part department the people in the back counter don’t seem to want to help you. Facial expression is like you are bothering service. Also in the part department the people in the back counter don’t seem to want to help you. Facial expression is like you are bothering them. More

Overall ok experience. Please be a little more transparent with prices of total service. Robert was helpful but needed to explain the total cost before I showed up not as I am paying. transparent with prices of total service. Robert was helpful but needed to explain the total cost before I showed up not as I am paying. More

Dario provided both friendly and professional service in making sure that our CADILLAC was well taken care during its oil change. + Thanks for the car wash! making sure that our CADILLAC was well taken care during its oil change. + Thanks for the car wash! More

Sandra was a wonderful person to deal with , she was very knowledgeable in here line of work. Alone with a great personality , professional , good job. knowledgeable in here line of work. Alone with a great personality , professional , good job. More

Saturday service crew did an awesome job. My car was ready before noon. I'm very pleased with Nubo's attention to detail. Thank you!!!! ready before noon. I'm very pleased with Nubo's attention to detail. Thank you!!!! More

Excellent service! I was pleasantly surprised on how quick I was in and out. I need to go back for some routine transmission service. Awesome! quick I was in and out. I need to go back for some routine transmission service. Awesome! More

Always receive the best customer service when I go for my oil change! Thank you for all the help and for all the questions that were answered. oil change! Thank you for all the help and for all the questions that were answered. More

2019 truck isn’t a year old yet& already 3 recalls. This last instance was abs failure system, took my vehicle in the afternoon before had to call to find out the status of my truck at about 2 PM the follow last instance was abs failure system, took my vehicle in the afternoon before had to call to find out the status of my truck at about 2 PM the following day. since I had no calls. Called service, they said oh yes your truck is ready. As I spent my whole day waiting around. Got there and they hadn’t given my truck a complimentary wash as discussed. Aside from all that. Avo was very professional and Provided a thorough explanation of the issues going on with the truck More

When I went to pay my bill oh, I was informed of future work that needed to be done to the vehicle. Which tribe would would expect during the course of a vehicle assessment. But what I wasn't expecting was work that needed to be done to the vehicle. Which tribe would would expect during the course of a vehicle assessment. But what I wasn't expecting was to be told that there was a serious need for the brakes to be replaced because of the wearing of the disc down to 4 millimeters. I would have liked to have had the opportunity during this visit have been told this to have the work done during this service. Now, I'm going to have to make time to bring the vehicle back in again sooner than anticipated. It would be nice that the service associates and the front desk communicate that kind of assistance to the customer. This was a normal practice in the past at Mark Christopher. More