Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews

6,193 Reviews of Mark Christopher Auto Center - Service Center

Sort by
January 26, 2020

Everyone was helpful and got me out quickly. People I encountered were friendly and understood the issues I was having. Quick and efficient service. Thanks More

by JVMIN1965
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Jan 30, 2020 -

Mark Christopher Auto Center responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any of your future automotive needs! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 25, 2020

Great service and a half hour earlier than expected. As above. As I said above, the service was great, good advise, car wash and vacuum was great. I got my vehicle back with a half hour to spare! More

by DANNY50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Jan 30, 2020 -

Mark Christopher Auto Center responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 25, 2020

Your customer service is fantastic, I like how the service department takes care of my car and me, though I would like a courtesy wash when I go, thank you so much. More

by CRMURIIIO18
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Jan 30, 2020 -

Mark Christopher Auto Center responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 25, 2020

Amazing service.I will recommend Mark Christopher to all Amazing service. I will recommend Mark Christopher to all my friends and family. The service team answered all my questions and was very friendly, pr More

by JCMARTINEZ507
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fletes, Rodney Reid, Matt Torres
Jan 30, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 24, 2020

Excellent customer service. Got my oil changed and tires rotated while I waited. Kat was very helpful and did a great job. Thank you for the excellent service! More

by KCP1994
Recommend Dealer
Yes
Employees Worked With
Kat valle
Jan 30, 2020 -

Mark Christopher Auto Center responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 24, 2020

Mark Christopher handled an issue professionally and kindly. I am very happy and grateful with their customer service. Thank you Matt and Sandra in the service department. More

by spiritssol
Recommend Dealer
Yes
Employees Worked With
Sandra in service , Matt Torres
Jan 30, 2020 -

Mark Christopher Auto Center responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 23, 2020

Awesome Experience Always a great experience with MCAC. Thumbs up for MCAC. Great team of professionals I drive out of my way to have my cars serviced at this dealer More

by SCH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cagey
Jan 30, 2020 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 23, 2020

I was charged an extra $200 when I got to the cashier that I had to get taken off. When I got in my car there was a big metal bracket in the floor board that they told me they forgot to put back on. They More

by JCRIPE
Recommend Dealer
No
Employees Worked With
Robert
Jan 30, 2020 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 23, 2020

I always take my car for service and they do a wonderful job except for washing my car they don't dry it thank you More

by Kenneth.lewis1966
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Jan 30, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 23, 2020

Went in for my Malibu’s recall right away erik came to assist, he was very friendly an efficient, I told him I had to get my son from school an he did his best to get me out quickly he also explained ever More

by 1raredoll
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik , Veronica , Gerald Waters, Frank Villalobos
Jan 30, 2020 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
520
...