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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,240 Reviews

6,240 Reviews of Mark Christopher Auto Center - Service Center

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February 08, 2020

Awesome service and personel. The car service was completed before the promise time. Thank you for the quick service. I would highly recommend this service department. More

by RENE
Recommend Dealer
Yes
Employees Worked With
Nubo
Feb 11, 2020 -

Mark Christopher Auto Center responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 08, 2020

Good and fast service . I was in and out fast and was happy with their work. I have full intentions of using Mark Christapher in the future. More

by GILBAHME138
Recommend Dealer
Yes
Employees Worked With
Ray
Feb 11, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 08, 2020

Juan Fletes Gives the best customer service he is my go to service writer I highly recommend him and the Mark Christopher Team to all my friends and family More

by Gregory P
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2020 -

Mark Christopher Auto Center responded

Thank you for your great review! We're glad to have Juan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 08, 2020

Service was fantastic and prompt. Ubu was very professional and helpful. I am 66 years old, this is the best customer service by far. Thank You! More

by JGAVCIA701
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier
Feb 11, 2020 -

Mark Christopher Auto Center responded

Thank you for the awesome feedback! You're right, Ubu is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 08, 2020

Sandra was great, as usual. She arranged a loaner car and made sure all work was performed correctly. Thank you very much, Sandra and crew. More

by Luckstr
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens
Feb 11, 2020 -

Mark Christopher Auto Center responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Sandra and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 07, 2020

Great service like always. Thank you Nobu for handling my service needs and getting in done quickly. Definitely to go to guy go see Nobu! More

by fakhouri00
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey
Feb 11, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Nobu was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 07, 2020

Mr Dario my number one friendly and helpful person. Always ask for him to help me. E explains well every detail about all service I really recommend More

by Cecilia ruiz
Recommend Dealer
Yes
Employees Worked With
Darío Gómez
Feb 07, 2020 -

Mark Christopher Auto Center responded

Cecilia, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Dario does for Mark Christopher Auto Center and our customers. Hope to see you again soon! Thanks again, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 07, 2020

Service department has improved. But there is a ways to Service department has improved. But there is a ways to go before living up to their advertisement of expecting excellence. I’ve not seen excellence. More

by FAL520
Recommend Dealer
No
Employees Worked With
Sandra, Matt Torres
Feb 14, 2020 -

Mark Christopher Auto Center responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 07, 2020

Always gives us amazing service no matter what. Always is thorough on why certain services are needed. Always attentive and friendly when we walk in. More

by Carlos Reyes
Recommend Dealer
Yes
Employees Worked With
Kat
Feb 07, 2020 -

Mark Christopher Auto Center responded

Thank you for the wonderful review, Carlos! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2020

Communication is horrible and they do not have enough techs to put out to work that they have coming in. Service department not recommended. Poor More

by vargasalberto68
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid
Feb 11, 2020 -

Mark Christopher Auto Center responded

Alberto, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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