Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,354 Reviews

6,354 Reviews of Mark Christopher Auto Center - Service Center

Sort by
February 21, 2020

So I get a response from a Christian Obed to call the dealership back. When I call to talk to Christian, I am told there is no Christian Obed there. Nice communication skills on par with the sublevel of More

by frank_fong
Recommend Dealer
No
Employees Worked With
Erik Silva
Feb 28, 2020 -

Mark Christopher Auto Center responded

Our team has acknowledged this review.

February 21, 2020

Robert from service was rude and treated us unprofessionally. He was impatience and short and seems to have a temper when we tried asking questions about the repair. More

by MONAG78
Recommend Dealer
No
Employees Worked With
Rodney Reid
Feb 28, 2020 -

Mark Christopher Auto Center responded

We appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 21, 2020

Felt very get in get out. Didn't let me know if I needed anything else done. Felt like I went telling you what to do and you just agreeing and not being the experts More

by Linnane90
Recommend Dealer
No
Employees Worked With
Robert
Feb 28, 2020 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Excellent customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 21, 2020

It is always a good experience when I take my truck to Mark Christopher Chevrolet. The service department is friendly and completes services in a timely manner. More

by shicakwondo
Recommend Dealer
Yes
Employees Worked With
Nabu
Feb 25, 2020 -

Mark Christopher Auto Center responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Let us know if there is anything else that we can assist you with. Thanks again, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 21, 2020

I always have a great experience at mark Christopher Auto Center. I always go straight to Ray, he is always in a positive note and always willing to help . He goes out his way to help Thank you Ray Pet More

by MARIATRUCKER.310
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Feb 25, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review, Mark! I'm very happy to hear that Ray was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 21, 2020

Kat was my writer and Caesar was my tech. She was courteous quick and professional. Caesar did his thing and made sure the work was done quickly and the safety inspection was thorough. Thank you guys More

by ICURIEL909
Recommend Dealer
Yes
Employees Worked With
Kat Valle
Feb 25, 2020 -

Mark Christopher Auto Center responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 21, 2020

I went into your service department. After waiting 2hrs. I noticed my truck parked in front of building, my adviser went to lunch, i had to track someone down to help me then at cashier she made sign and pa More

by Vickygarippo
Recommend Dealer
No
Employees Worked With
Ray
Feb 24, 2020 -

Mark Christopher Auto Center responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 20, 2020

Todo el cervicio me fue excelente de verdad les agradezco porque me ayudaron con lo que necesitaba y me hicieron center como en familia gracias por todo More

by MICHAUTENGOGROCR7
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 20, 2020 -

Mark Christopher Auto Center responded

Muchas gracias, que tenga un día exelente! Sinceramente, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 20, 2020

Work is done in a timely manner. The waiting area is clean. All of the service agents are very cordial. I would be more than happy to refer others to this center. More

by sonnywjames
Recommend Dealer
Yes
Employees Worked With
Robert Khoury
Feb 25, 2020 -

Mark Christopher Auto Center responded

Sonny, thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 20, 2020

My experience with the dealership has been great! Service and work have been outstanding. I would recommend anyone to come to this dealership. The service is always terrific. More

by goldieandtimmy
Recommend Dealer
Yes
Employees Worked With
Ray (not sure of his last name)
Feb 25, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
524
...