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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,205 Reviews

6,205 Reviews of Mark Christopher Auto Center - Service Center

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January 08, 2020

I always take my 2009 Silverado to mark Christopher for my service needs. The service department is always clean a friendly. They always inform me of things that are due to be done. More

by lheath4946
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Jan 15, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best regards, The Mark Christopher Cadillac Team

January 07, 2020

This Chevy dealer is very professional and approachable-- which is extremely important for me, as a woman. I appreciate the courtesy of everyone on staff. More

by violets1
Recommend Dealer
Yes
Employees Worked With
Avo
Jan 15, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Mark Christopher Cadillac Team

January 07, 2020

As always, the Mark Christopher Team is friendly, proficient and professional. That’s why we keep coming back and Continue buying Cadillacs. We trust them! More

by LINDAKRICE
Recommend Dealer
Yes
Employees Worked With
Nobu
Jan 15, 2020 -

Mark Christopher Auto Center responded

Linda, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! All the best,. The Mark Christopher Cadillac Team

January 06, 2020

Knowledgeable and Helpful The service department person was very knowledgeable and helpful when I asked questions about my vehicle. Also, the waiting room was clean and comfort More

by cjizelsnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabo in the Cadillac service department
Jan 15, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, The Mark Christopher Cadillac Team

January 06, 2020

Very happy with the service advisorJackie. She was Very happy with the service advisor Jackie. She was extremely helpful and Knowledgeable. Will recommend to others To see Jackie for any of their ca More

by Paula
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Jan 15, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review, Paul! I'm very happy to hear that Jackie was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, The Mark Christopher Cadillac Team

January 06, 2020

Always a pleasure! I have closer options to my home when it comes to servicing my suburban but I always choose Mark Christopher Chev. Juan my service advisor is AWESOME! More

by debbie trunnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes
Jan 15, 2020 -

Mark Christopher Auto Center responded

Hi Debbie, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Juan is a great asset and we're thankful to have him on our team. We appreciate your business! Best, The Mark Christopher Cadillac Team

January 05, 2020

Oil change I am a disabled customer and when I was given my keys after my oil change, I had to find my car, then walk all the way over to it. It good More

by sophiesue8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Jan 16, 2020 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. All the best, The Mark Christopher Cadillac Team

January 05, 2020

They serviced my car with honesty. My overall experience getting my car serviced is satisfied. Customer service was friendly. They never take advantage of me. They honor what the say an More

by Tlferm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember name.
Jan 16, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! All the best, The Mark Christopher Cadillac Team

January 05, 2020

Job done professionally cat wrote up the service & May need a bit more training. She misunderstood that I already had the parts purchased from Bob. She wanted to call what More

by Hotmox7179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob in parts
Jan 16, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. All the best, The Mark Christopher Cadillac Team

January 05, 2020

Great job Scheduled repair made under warranty and done quickly. Friendly and very knowledge service advisor kept me advised during the repair as I waited for t More

by DHB0650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor Cat
Jan 15, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. All the best, The Mark Christopher Cadillac Team

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