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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,356 Reviews

6,356 Reviews of Mark Christopher Auto Center - Service Center

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February 13, 2020

You walk away feeling like a family-member! That’s how the employees at this dealer treat you. We’ll definitely refer others to your dealer. We appreciate the excellent service that we received! Thanks More

by HEMMANS7
Recommend Dealer
Yes
Employees Worked With
Katherine Valle
Feb 13, 2020 -

Mark Christopher Auto Center responded

Tony and Angela, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 13, 2020

I just had a oil change and tire rotation and my kids were replaced they stop working had to wait about 3 1/2 hours More

by 4pinky57
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Feb 13, 2020 -

Mark Christopher Auto Center responded

We appreciate the kind words. We look forward to seeing you again in the future! Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 13, 2020

Great customer service. The Service advisors in the service department are very professional and personal. The staff is attentive and eager to ensure your concerns regarding your vehicle is met with fa More

by season79
Recommend Dealer
Yes
Employees Worked With
Juan Fletes and Ray Peters
Feb 13, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 13, 2020

I think Erik sos a great job with trying to accommodate request for a loaner vehicle. Got my car seen fast and completed request paperwork on vehicle More

by ARAOZFAMILY
Recommend Dealer
Yes
Employees Worked With
Erick
Feb 13, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 12, 2020

It was a very good appointment and l am looking forward to my next one. Service Consultant Nobu Domon was very helpful and knowledgeable with my car. More

by PEACE250JOY
Recommend Dealer
Yes
Employees Worked With
Mobile Domon
Feb 13, 2020 -

Mark Christopher Auto Center responded

Hello, and thank you for your kind words! Nobu is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 12, 2020

ERICA SILVA WAS GREAT GUY .OUTSTANDING NOW FOR THE PEOPLE IN THE BACK CANT SAY THE SAME TOOK MY 2016 CHEVY 3500 FOR SERVICE ,SOMEONE LEFT MY WINDOWS DOWN ON A WINDY DAY MY TRUCK WAS FULL OF DIRT MIND YOU I More

by MANUELCOSTCO05
Recommend Dealer
No
Employees Worked With
ERICA SLIVA
Feb 14, 2020 -

Mark Christopher Auto Center responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 11, 2020

The best, the only place i take my vehicle to for service, when you want it done right keep up the great work. Ray Peterson More

by 930proctor
Recommend Dealer
Yes
Employees Worked With
Ray Peterson
Feb 12, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Thanks again, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 11, 2020

They were able to get me in on my time. They took care of my oil change and checked my car for other problems. Found nothing else wrong and didn’t charge me for the diagnosis. More

by KANO50
Recommend Dealer
Yes
Employees Worked With
Robert Khoury
Feb 12, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 11, 2020

Very fast and efficient never have any issues when I go there except not washing my truck the last time. But I would recommend this dealership. More

by Del
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 12, 2020 -

Mark Christopher Auto Center responded

Del, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 11, 2020

Service is the best!Avo was great at keeping me Service is the best! Avo was great at keeping me informed. Pricing...leaves a lot to be desired. $144 to change 1 binker bulb is a little excessi More

by SK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Feb 12, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Avo was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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