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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,290 Reviews

6,290 Reviews of Mark Christopher Auto Center - Service Center

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January 10, 2020

Outstanding and prompt. My technician advised me that it would take and hour and a half and guess what , it took an hour and half. Didn’t even have to make plans to leave dealership. Two thumbs up. More

by ROMEROJOHNNY
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Jan 15, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, The Mark Christopher Cadillac Team

January 10, 2020

Service was great, but was wondering why I was charged $25 for them doing a tire rotation during my oil change and lube? Thank you More

by jmbailey50
Recommend Dealer
Yes
Employees Worked With
Ray
Jan 15, 2020 -

Mark Christopher Auto Center responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, The Mark Christopher Cadillac Team

January 10, 2020

Thank you! Thank you! Mark Chris Chevrolet. We had some Sevice performed on our Tahoe, service and professionalism was awesome from beginning to end. Everyone we came in contact with could not have been mo More

by ESCOBAR5
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Mark Christopher Auto Center responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your next fourth car. It's fantastic to know Jeff, Jackie, and Gregg helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Best, The Mark Christopher Cadillac Team

January 10, 2020

Nobu always provides great service answers all my questions and keeps in touch with progress to vehicle repairs. I am able to obtain a loner for the time they keep the vehicle. More

by favilopez88
Recommend Dealer
Yes
Employees Worked With
Nobu
Jan 15, 2020 -

Mark Christopher Auto Center responded

Hi! Thank you for this great review! Nobu is truly an exceptional employee and we appreciate them for giving you a great experience. We look forward to working with you again in the future. Best, The Mark Christopher Cadillac Team

January 10, 2020

I was not informed on the process regarding the status of my vehicle. After speaking with Service Representative I learned that the vehicle had been fixed and it was a warranty issue. Regardless of it bei More

by pimentelmarco
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 15, 2020 -

Mark Christopher Auto Center responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Mark Christopher Cadillac Team

January 08, 2020

I always take my 2009 Silverado to mark Christopher for my service needs. The service department is always clean a friendly. They always inform me of things that are due to be done. More

by lheath4946
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Jan 15, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best regards, The Mark Christopher Cadillac Team

January 07, 2020

This Chevy dealer is very professional and approachable-- which is extremely important for me, as a woman. I appreciate the courtesy of everyone on staff. More

by violets1
Recommend Dealer
Yes
Employees Worked With
Avo
Jan 15, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Mark Christopher Cadillac Team

January 07, 2020

As always, the Mark Christopher Team is friendly, proficient and professional. That’s why we keep coming back and Continue buying Cadillacs. We trust them! More

by LINDAKRICE
Recommend Dealer
Yes
Employees Worked With
Nobu
Jan 15, 2020 -

Mark Christopher Auto Center responded

Linda, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! All the best,. The Mark Christopher Cadillac Team

January 06, 2020

Knowledgeable and Helpful The service department person was very knowledgeable and helpful when I asked questions about my vehicle. Also, the waiting room was clean and comfort More

by cjizelsnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabo in the Cadillac service department
Jan 15, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, The Mark Christopher Cadillac Team

January 06, 2020

Always a pleasure! I have closer options to my home when it comes to servicing my suburban but I always choose Mark Christopher Chev. Juan my service advisor is AWESOME! More

by debbie trunnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes
Jan 15, 2020 -

Mark Christopher Auto Center responded

Hi Debbie, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Juan is a great asset and we're thankful to have him on our team. We appreciate your business! Best, The Mark Christopher Cadillac Team

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