Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,290 Reviews

6,290 Reviews of Mark Christopher Auto Center - Service Center

Sort by
December 27, 2019

Fast & accurate Very friendly employees , clean environment, just needs a bigger waiting room. I recommend to anyone who needs their Chevy or gmc service or need vehi More

by Manuel Miranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Dec 28, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 27, 2019

Amazing, fast, excellent The team at Mark Christopher auto center always does a stellar job of efficiently and effectively maintaining and servicing my silverado 1500 in a con More

by WALTERSJASON1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Dec 28, 2019 -

Mark Christopher Auto Center responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 27, 2019

Amazing! Went in for a recall repair, easy check in, very explanatory. Cat was amazing at communicating with me when my vehicle was ready. Was supposed to be a More

by Carlos Reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat from service department. , Brian Noble
Dec 28, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 26, 2019

Terrible service Had to call to get updates. They told me of issues after the fact. Finally got my car back and they did not reset the oil sensor. Service guy would sa More

by jkerken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik silva
Jan 16, 2020 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 25, 2019

Road Trip Oil Change I was heading to Colorado from Newport Beach for Christmas up there 15 and my service reminder came up.....so I pulled into Mark Christopher and asked More

by RAY58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sharon Borgo is Awesome , Nevin Cordero, Rodney Reid, Matt Torres
Dec 28, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your review, Ray! Happy customers are our goal and our mission and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 25, 2019

Service for brakes Everything was awesome people were very friendly. They walked over the necessary things for my car. They said if you love your car everything is worth More

by OSCARMARCOS84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 28, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 25, 2019

Horrible Communication with Customer Took my vehicle in for work to be covered by warranty. Part was ordered OVER 1 year ago. Dealer never called me telling me that my part was in. I call More

by MANNY1G
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown
Jan 16, 2020 -

Mark Christopher Auto Center responded

Thanks for your great review, Manny. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 24, 2019

Your service writer, Jackie, and everyone was great. Your service writer, Jackie kept me informed and up to date as things progressed. The technicians were very informative and easy to talk with. Overa More

by GRY009571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Dec 28, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 24, 2019

Took the truck into service and was out of there in less tha Took 19 Silverado for oil change and to take care of some recalls. I was out of there in 1 hour 45 minutes. I went on a Saturday morning. More

by HECTOR421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
Dec 28, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 24, 2019

Quick and fast service today Drove in without an appointment on December 23 at about 2pm, and was able to get my oil change completed in a little over an hour. Ray was awesome as More

by CHRIS_HIGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Dec 28, 2019 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
543
...