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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,243 Reviews

6,243 Reviews of Mark Christopher Auto Center - Service Center

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December 15, 2019

Infotainment screen replaced The service department replaced my infotainment screen sinceI had a problem with it freezing up. They were polite and thorough and got the job done ri More

by JOYBPT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 16, 2019 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 15, 2019

friendly overall, whiling to help with everything no wonder they are super busy all the time, this guys are great. I will definitely will be coming back and will reccomend to all my chevy friends More

by dasabarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 15, 2019

Buick service center The Buick service center It is the best service center I have ever dealt with Dario is very friendly can’t do enough for you and he is great at what h More

by rebeccarodriguez18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario is fantastic can’t say enough about him
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 14, 2019

Avo assisted me with my vehicle. He was very helpful. Avo took it upon himself to advised me of my vehicle’ immediate and future needs. We went through the check off listed which help More

by PRAETORIAN238
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Dec 16, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 14, 2019

Sandra in Cadillac Service Dept. Sandra took care of everything we needed! She helped us program some settings, and checked in on us while we waited for some detail work. Great servi More

by KFARRIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens was excellent!, Vincenzo Catalano, Tony Catalano
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 14, 2019

Great customer service Excellent customer service which is rare to see nowadays usually when I go to service centers they aren’t that friendly that wasn’t the case here More

by NCL_CHAMBERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot remember the name of the service rep he was training Kat and they were both excellent
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 13, 2019

Great service; filter prices too high Service was very good, but the price for air filters was extremely high. Wish I had known before about the extreme pricing of the filters. More

by PUMERANTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 13, 2019

Excellent service Your service and sales representatives are excellent. Very timely and courteous. My car runs very well. They are very clean. Very knowledgeable about More

by ROSIEMAE60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 13, 2019

Excellent and knowlegeable customer service. Avo was walking through all aspects of a repair process, great guy. Mark Christopher dealership will be my dealerfrom now on. Excellent work and cust More

by ggeorgie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 13, 2019

Very Satisfied I’m really happy that Sandra the service advisor was very helpful and informative in every moment with every update she had I appreciate your help aga More

by alvarezd1987
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sandra
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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