Mark Christopher Auto Center - Service Center

Excellent service Repairs were quick and the staff was friendly . Nobu Domon is very professional and kept me updated, the vehicle was clean upon delivery. Overall ve Repairs were quick and the staff was friendly . Nobu Domon is very professional and kept me updated, the vehicle was clean upon delivery. Overall very satisfied More

Pretty satisfied with the service and generosity I called to schedule and oil change service, I got to say I never been so please with costumer service and the time they took yo take care of my truck I called to schedule and oil change service, I got to say I never been so please with costumer service and the time they took yo take care of my truck. Good job to all Mark Christopher staff and mechanics. More

Cannot trust Brought in my truck for several issues around 9-10am. After picking up later at night (8pm) sales manager charged me (Roughly $2000) without ever intr Brought in my truck for several issues around 9-10am. After picking up later at night (8pm) sales manager charged me (Roughly $2000) without ever introducing who he was or even a handshake. I was given my credit card back and walked out to my truck myself. Thats fine. However, on the drive back all of the same maintenance lights came on.. went back next day and after 2.5hrs of waiting service guy tells me that couple of items they replaced didn’t need to be replaced as they were working fine. When I first brought in my vehicle he specifically said “oil sensors need to be replaced because they are not working”. The next day he says they are “working fine” but I need something else fixed. When I questioned why he told me initially the sensors were bad he angrily replies “I’m just the messenger, don’t get angry at me. Want to talk to manager?” Ultimately my car was not fixed. I left and had to drop my car off at another shop.. Side note. The service guy made a big fuss about me wanting to get dropped off at home because I was 1 mile out of their radius. Had to uber the 1 mile home after getting dropped off... More

It always takes WAY too long In the three years I have owned my Acadia it has NEVER been ready the same day that I brought it in for maintenance. I brought it in this week to hav In the three years I have owned my Acadia it has NEVER been ready the same day that I brought it in for maintenance. I brought it in this week to have the car hooked up to diagnostics as my engine light came on. They had it 11 hours (and I had an appointment) and never even looked at it. I took the day off to get it looked at but no one cares about the customer’s time. On one occasion I brought it in and they had it over a week. When I called after five days - they still hadn’t looked at it (They did give me a rental so I was patient). I feel that it’s poorly run and there’s not enough staff. I feel badly for the Customer Service Reps who have to constantly make excuses for the technicians and management being inept. Robert did the best he could to help me but every time I come in it is a disappointment. Problems are misdiagnosed and the lead time for service is absolutely unacceptable. More

Easy Peasy Lemon Squeezy The service people were courteous and the experience was easy and quick. I was able to drop my car off late in the the day for a oil change and they m The service people were courteous and the experience was easy and quick. I was able to drop my car off late in the the day for a oil change and they made it happen for me in a timely matter. More

Service Ray was great. He is very helpful. The car has had alot of problems. Not satisfied with the cruze. Customer service is great. Always on time. Ray was great. He is very helpful. The car has had alot of problems. Not satisfied with the cruze. Customer service is great. Always on time. More

Great Service Great service from the moment you walk in. Also included a shuttle ride that was super convenient for me and made this a lot easier!! Thank you! Great service from the moment you walk in. Also included a shuttle ride that was super convenient for me and made this a lot easier!! Thank you! More

Excellent Service Great experience from service advisor Avo, to the quality of work done on the car, and the clean, large customer service lounge. Was kept informed on Great experience from service advisor Avo, to the quality of work done on the car, and the clean, large customer service lounge. Was kept informed on the progress of repairs during my stay as well. More

Sercice is always great I have had my Silverado serviced at Mark Christopher since I bought the truck there 3 1/2 years ago. I have never had an issue with the work performed I have had my Silverado serviced at Mark Christopher since I bought the truck there 3 1/2 years ago. I have never had an issue with the work performed or the service people that wait on me. Vehicle is always ready in a timely fashion and they keep me up to date on addtional sevice items More

Check engine light Ray was awesome, got me in quick was super kind and very knowledgeable! Made the frustrating experience of having my check engine light come on in a b Ray was awesome, got me in quick was super kind and very knowledgeable! Made the frustrating experience of having my check engine light come on in a brand new truck as pleasant and painless as possible!! I really appreciate the help he provided More