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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,246 Reviews

6,246 Reviews of Mark Christopher Auto Center - Service Center

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November 23, 2019

Very courteous and informative also very efficient. Mark Christopher is a top notch service center.Repairs are completed in a timely manner. They explain the repairs to be performed so the customer unde More

by ricky.ratliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domon Nobuyoshi
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 23, 2019

Basic service Just basic service, oil change with 20k filter changes. Air cabin filter was not in stock. Ray in service followed up and took care of business. More

by itzhud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 23, 2019

Great customer service I made an appointment for service and I was in and out in about an hour. The representative was very attentive and very helpful. He answered all of More

by FJVARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Anthony Budd
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to see you again soon! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 23, 2019

Ray Peters has the best customer service I get great customer service from Ray Peters. The wait time is not too bad but it is a little pricey but I trust the service is done well. More

by Pr1nc3s5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 23, 2019

Dorio!!!!!!!!!!!!!! My wife has a Benz from Ontario Ca, so I’m able to compare the service provided by the two dealers. Dario aided in my decision to purchase my new car. More

by DEBRAZ70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorio
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 22, 2019

Oil Change I had an appointment for an oil change. I waited for my car. My car is was completed in a timely fashion! I was very pleased. Thank you! More

by MAUREENFSCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobuyoshi Domon
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 22, 2019

Mark Christopher service Excellent service Respectful Courteous. Highly recommended. Completed work in timely manner. Performed above and beyond. I would recommend them to an More

by DENNISMORENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Jensen, Rodney Reid, Matt Torres
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 22, 2019

Good and timely service Timely service and waiting for drop off time was short.schedule maintenance was short, pick up time was a short time and car was ready and was More

by Patrick McCain
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 22, 2019

Exceptional Customer Service This is my third service and each one has been consistent, which is a sign of excellence, The entire Service Department is professional, knowledgeable More

by jimewing1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez and Sandra
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 22, 2019

Great experience By far the best customer service. I will continue to come back for all future needs. Very helpful. Fair prices. Quick turn around for service. More

by chelsea26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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