Mark Christopher Auto Center - Service Center
Ontario, CA
6,362 Reviews of Mark Christopher Auto Center - Service Center
Great service Service advisor was great, very helpful . Completed the service on time and kept me informed of profess. Kept the price for the oil change as quoted Service advisor was great, very helpful . Completed the service on time and kept me informed of profess. Kept the price for the oil change as quoted More
Oil change Beought in a competitor oil change coupon, and first stated we dont take it. It was for a coupon of $50 oil change. Then later he said no coupon is ne Beought in a competitor oil change coupon, and first stated we dont take it. It was for a coupon of $50 oil change. Then later he said no coupon is needed we have the same price. When I checked out when it was done, I was charge a little over $70? I dont think I'll be coming back here again. Further more, a recall was suppose to be done, but i still get the same error. More
Brake Service Service advisor was extremely helpful in explaining what services were required and recommended. He was patient in explaining to both myself and my f Service advisor was extremely helpful in explaining what services were required and recommended. He was patient in explaining to both myself and my father, ensuring I was comfortable with the course of action. More
Part time shift lol The service here is great. 3 hours spent here and I still need to wait another 3 hours for follow up service(parts ordered) they are unable to offer a The service here is great. 3 hours spent here and I still need to wait another 3 hours for follow up service(parts ordered) they are unable to offer a courtesy car so I'm stuck waiting. I can appreciate the honesty and the fact that they didnt make any false promises. Everything is covered by warranty so that helps lol. More
This was a regular oil service My vehicle has only been serviced by Mark Christopher since new. I always get courteous, prompt, excellent service here. I purchased it here 4 years My vehicle has only been serviced by Mark Christopher since new. I always get courteous, prompt, excellent service here. I purchased it here 4 years ago and was happy with the sales staff. I will continue to recommend my friends and family to buy here. More
Not Impressed for first service I took my truck in for warranty work and it’s first oil change. Unfortunately some of the problems were intermittent, and the technician was unable to I took my truck in for warranty work and it’s first oil change. Unfortunately some of the problems were intermittent, and the technician was unable to figure out what the problem was and did nothing. One of the problems GM knows about and is trying to figure out how to fix. Another problem the service tech said it was the belt tensioner but the repair tech says it is the aftermarket exhaust. Be nice if you could get your stories the same. I took the truck in Monday, it was invoiced on Wednesday, no calls from the dealership until I called them on Friday. Picked up the truck Friday night unwashed. Great service, not. Oh, I forgot to mention a two hour wait for the shuttle More
Great customer service I made an appointment for service and I was in and out in about an hour. The representative was very attentive and very helpful. He answered all of I made an appointment for service and I was in and out in about an hour. The representative was very attentive and very helpful. He answered all of my questions and concerns. More
Very courteous and informative also very efficient. Mark Christopher is a top notch service center.Repairs are completed in a timely manner. They explain the repairs to be performed so the customer unde Mark Christopher is a top notch service center.Repairs are completed in a timely manner. They explain the repairs to be performed so the customer understands and follow up with, do you have any questions. Once repairs are completed and you pick up your vehicle they followup by asking how the vehicle is performing as a result of the repair. Very courteous and you know they're coming from the heart. More
Basic service Just basic service, oil change with 20k filter changes. Air cabin filter was not in stock. Ray in service followed up and took care of business. Just basic service, oil change with 20k filter changes. Air cabin filter was not in stock. Ray in service followed up and took care of business. More
Ray Peters has the best customer service I get great customer service from Ray Peters. The wait time is not too bad but it is a little pricey but I trust the service is done well. I get great customer service from Ray Peters. The wait time is not too bad but it is a little pricey but I trust the service is done well. More