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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,349 Reviews

6,349 Reviews of Mark Christopher Auto Center - Service Center

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November 07, 2019

Job was completed fast. All the scratches were removed. Touch up paint on the door was an okay job, but you can definitely still see it. Just didn't feel like dealing w More

by DVLUCAS07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 07, 2019

Excellent Once again another satisfied visit with Mark Christopher Cadillac service department. I had a lot of questions and concerns and Sandra was there to as More

by CSCHWENDEMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 07, 2019

poor service spent 72 dollars for a code to still be in my truck left message for service manager no return phone call will think twice before I go back. took nume More

by 84 camino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
juan feltes
Nov 12, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 07, 2019

Courtesy,on time,work well done. Mr. Peter's helped me with courtesy and got the job done on specified time. They even washed my vehicle. I did not believe was going to get out in two More

by Santiago P Burgos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ray Peters.
Nov 10, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 07, 2019

Fast and friendly The service was completed in a timely manner and the staff was friendly and professional. I was very happy how I was treated. I was very satisfied wit More

by CHUEY5510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Silva
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 07, 2019

Awesome Sam was really helpful and friendly. I always go to this location and am always satisfied with the treatment and care of my car. I would definitely re More

by Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aceves
Nov 10, 2019 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 07, 2019

Good service they do the repairs on time when they inspect the vehicles if they found more problems while they are doing the repairs they will let you to get aut More

by Jose t perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Silva & juan fletes
Nov 10, 2019 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 06, 2019

Always in & out quickly I drive past two dealerships to get to MC Chevy for service. Im always in & out in a very quick time. Sam in Service is a real pro and takes the time More

by Tommy Trojan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam A. In service
Nov 07, 2019 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 06, 2019

Stole change out of my full coin dispenser. I think it's petty for anyone you trust with your car and go through you personal things and take something that doesn't belong to them. More

by JEFF.SAZON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Nov 07, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your feedback, Jeff. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with the team. Please let us know if we can ever help you in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 06, 2019

My part has been back order for a month now,my tires are ruined . My car only a year old. Will not but another car here More

by Wendy
Recommend Dealer
No
Employees Worked With
Matt Torres
Nov 12, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Nov 14, 2019 -

Wendy responded

Call you yesterday you dont pick up. Call you again today had to leave a message.

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