Mark Christopher Auto Center - Service Center

Customer Ray Peter's in service dept was very welcoming, make me feel very comfortable.. he's very knowledgeable... he's always right their when needed... AWE Ray Peter's in service dept was very welcoming, make me feel very comfortable.. he's very knowledgeable... he's always right their when needed... AWESOME EMPLOYEE, I say keep him, VERY NICE GUY More

Very good service Everyone from Julie in the service department, to the courtesy car driver were very helpful and friendly. I had an excellent experience with your deal Everyone from Julie in the service department, to the courtesy car driver were very helpful and friendly. I had an excellent experience with your dealership. More

Awesome Service was amazing. Avo Injian was great Throughout the entire process and continually provided updates and ensured everything was taken care of. I Service was amazing. Avo Injian was great Throughout the entire process and continually provided updates and ensured everything was taken care of. I will definitely come back again More

Excellent swrvice Always feel assured that service will be done correctly and fast and at a fair price. We also bought this car as the car before that at your deaershi Always feel assured that service will be done correctly and fast and at a fair price. We also bought this car as the car before that at your deaership More

Service writer to customer communication needs improvement Said they would call later that day the vehicle was dropped off Didn’t get a call So I called the following day in the afternoon not much to tel Said they would call later that day the vehicle was dropped off Didn’t get a call So I called the following day in the afternoon not much to tell me Except it might be done on Friday Friday came and no call. I call and find out that service writer is not working that day someone else is handling for them. I leave message. No call for an hour So I send an email to Christina the customer service advocate and she was great she got the info for me My new truck would be ready so I could pick it up. If they say they are going to call. They most certainly should do so More

Oil change & diagnostic test Great and reliable service! They always go above and beyond to make sure their customers are happy. Will be taking my vehicle back for service. Great and reliable service! They always go above and beyond to make sure their customers are happy. Will be taking my vehicle back for service. More

Great follow up. The Cadillac Service Department had great follow up. Also everyone we dealt with was friendly and courteous. The Service area was clean and organized. The Cadillac Service Department had great follow up. Also everyone we dealt with was friendly and courteous. The Service area was clean and organized. All people were willing to help. More

Was ok service Gave this dealer a second chance getting my Camaro serviced , service was fast oil change was in about an hour and a half. After I paid they said wait Gave this dealer a second chance getting my Camaro serviced , service was fast oil change was in about an hour and a half. After I paid they said wait for your car it will be right up took 30 minutes to get my car to be brought up. More

AMAZING Service provider We needed help with a windshield replacement after our recommended company ( from the warranty company) didn’t fulfill the required need Mark Christo We needed help with a windshield replacement after our recommended company ( from the warranty company) didn’t fulfill the required need Mark Christopher went above and beyond all needs requirements and expectations! They are amazing I would highly recommend to anyone . More

Disappointed My service representative Sandra was great. The issue I have is the list of repairs I was given in my last visit that were not addressed and when I re My service representative Sandra was great. The issue I have is the list of repairs I was given in my last visit that were not addressed and when I received my inspection sheet everything was green. When I asked I was told my car was fine. So either my car fixed itself, or my inspection was pencil whipped and or completely ignored. This is actually a very disappointing issue because I use vehicle to transport my kids. Now it makes me second guess trusting your service department. More