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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,348 Reviews

6,348 Reviews of Mark Christopher Auto Center - Service Center

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November 05, 2019

Cost fir recommended service I wasn't pleased with the recommended service that I was told I needed and the price of the services. My vehicle has been running great since I purch More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Nov 07, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 05, 2019

Window tinting was not right at first, Eric, service dept made it right. Liked the fact they provided a nice loaner while working on my car. More

by BUFJHN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, service dept
Nov 07, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 05, 2019

Friendly Sandra Stevens, was very sweet and understood exactly what I needed for my CTS. My Car has been working smoothly. Thank you for my awesome service. More

by Crystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens Service Dept.
Nov 07, 2019 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 05, 2019

Routine maintenance. Professional, knowledgeable service. All questions were answered in a courteous manner leaving no room for a misunderstanding. We own two cars that ar More

by tonymc6161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Nov 07, 2019 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 04, 2019

Fast & Courteous The Service Technicians were friendly, thorough and timely. I was promptly greeted. The Mark Christopher atmosphere and waiting lounge was a pleasan More

by VALDEZGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Nov 07, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 04, 2019

Oil change My vehicle door must’ve been left open or window cracked I had dust residue in the front seat back in the trunk. The outside was filthy I would assume More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabo he was great
Nov 07, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 03, 2019

Robert did a great job after the parts department made the Robert did a great job after the parts department mistake ..... Parts department needs to be more mistake free and pay more attention to customer Robe More

by RWONGGUY69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert new guy
Nov 04, 2019 -

Mark Christopher Auto Center responded

Thanks for this awesome review, Wong! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 03, 2019

Lack of communication July was extremly rude had no patients at all ive never in my 3 years with chevy been treated the way i was treated at mark christopher rotolo Chevy w More

by Oscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
July
Nov 06, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work toward a resolution. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 03, 2019

Maintenance Our service person, Dario, was professional as usual. Finished in an expected amount of time. We always receive excellent service from all the people More

by imdaybe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Nov 04, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 03, 2019

No fuss service Always taken care of even if you come ahead of your schedule. Car comes squeaky clean after. Dario always makes sure other due service is added if n More

by md4kds
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Nov 04, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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