Mark Christopher Auto Center - Service Center

Poor communication and follow up First bad experience after several visits. No follow up, no return calls as promised. Poor communication. Had to call back after failed promised for c First bad experience after several visits. No follow up, no return calls as promised. Poor communication. Had to call back after failed promised for callback More

Patient staff The person assisting me was informative and accomodating to the issue I had with my vehicle. I cannot recall name of service guy who helped me. The person assisting me was informative and accomodating to the issue I had with my vehicle. I cannot recall name of service guy who helped me. More

Terrible No Email, No return calls, Almost impossible to get answers when your available. Customer service was horrible. Misleading on what there doing for you No Email, No return calls, Almost impossible to get answers when your available. Customer service was horrible. Misleading on what there doing for your service needs. Not what you would expect from a luxury car dealer. More

Great customer service Helped me figure out what was wrong with my car. Called me back in timely matter. Gave me summary of what needs to be done Helped me figure out what was wrong with my car. Called me back in timely matter. Gave me summary of what needs to be done More

Horrible customer service Eric selvia in the service department did a good job but everyone around hem was horrible I had bad customer service. . Especially in the part Eric selvia in the service department did a good job but everyone around hem was horrible I had bad customer service. . Especially in the part department they weren't professional over the phone with me .my truck was in on a bad rack apinion that my extended warranty covered once they where done and I had to pick up my truck I waited outside for 1 hour ...they forgot about me if it was not for the maneger that I seen in site I maybe wouldn't gotten my tuck. Not only that I had to come back the next day do for the fact that the alignment was not done right my truck was pulling hard to the left I wouldn't be able to recommend this un professional place More

Excellent I need some work done on my car On short notice they were there thank you I will and I do send every one I know I need some work done on my car On short notice they were there thank you I will and I do send every one I know More

Great and fast customer service. I came in as a walk-in for an oil change. It took them about 1 1/2 hr. They even ask me if I wanted a car wash. I was in a hurry so I declined. I came in as a walk-in for an oil change. It took them about 1 1/2 hr. They even ask me if I wanted a car wash. I was in a hurry so I declined. More

Great service department I always get great service and communication from the service department. The work is timely and the prices are fair. I appreciate Julie always keep I always get great service and communication from the service department. The work is timely and the prices are fair. I appreciate Julie always keeping me informed. More

Wouldn’t go anywhere else! Mark Christopher is #1 in sales and service for a reason! Thanks to everyone over there for making it what it is. Wouldn’t take my car anywhere else. Mark Christopher is #1 in sales and service for a reason! Thanks to everyone over there for making it what it is. Wouldn’t take my car anywhere else. More

Sandra (new advisor) Sandra did a good job explaining all and having car completed in time. She asked if car washing was needed and my answer was no...many times that que Sandra did a good job explaining all and having car completed in time. She asked if car washing was needed and my answer was no...many times that question is not asked... More