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Mark Christopher Auto Center - Service Center
Ontario, CA
6,243 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,243 Reviews of Mark Christopher Auto Center - Service Center
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October 02, 2019
Coolant service Got call from advisor. I was certain she said they were replacing the coolant recovery tank as it was leaking. When I got the truck I asked again what Got call from advisor. I was certain she said they were replacing the coolant recovery tank as it was leaking. When I got the truck I asked again what was done. She said they replaced the cap and only topped off the coolant. Not a big deal but is second time. Bright truck in before to have fluid in transfer case changed. Got it back and transmission fluid had been changed which I did not want ( I was going to replace that with Allison approved fluid) You then replaced transfer fluid for free so I appreciated that More
by RRMALO95
Verified CustomerEmployees Worked With
Don’t recall name
October 02, 2019
Not good at all period: Not honest, they are liars, took to long to do work ,so I took the truck and left,they still charge me$145.00 .not happy at all Not honest, they are liars, took to long to do work ,so I took the truck and left,they still charge me$145.00 .not happy at all More
by Michaelhamlett
Employees Worked With
Ray
October 02, 2019
My experience would have been better if GM wasn't on strike. Couldn't get my part and had to go elsewhere. I'm still waiting for GM to be off strike!!! They should have extra parts on-hand just in case there's a Couldn't get my part and had to go elsewhere. I'm still waiting for GM to be off strike!!! They should have extra parts on-hand just in case there's a problem getting things delivered. More
by Gdupent
Employees Worked With
Ray
October 02, 2019
Great Service Juan kept me up to date on all issues with the repair and made sure that we had a clear understanding of what was going to occur. The entire repair e Juan kept me up to date on all issues with the repair and made sure that we had a clear understanding of what was going to occur. The entire repair experience was as good as one can expect. More
by g.s.wong61
Employees Worked With
Juan Fletes
October 02, 2019
Recall.. Called in for a recall, spoke to Jeff in service, schedule my appointment, real thorough, friendly and helpful. Would highly recommend Mark Christophe Called in for a recall, spoke to Jeff in service, schedule my appointment, real thorough, friendly and helpful. Would highly recommend Mark Christopher. Will be going back for service. More
by Jesus
Employees Worked With
October 01, 2019
Ultimately the best service I’ve ever had! From the service advisor’s to the parts counter, everyone was professional, helpful, and polite. I’m sticking to Mark christopher Auto Center for a li From the service advisor’s to the parts counter, everyone was professional, helpful, and polite. I’m sticking to Mark christopher Auto Center for a lifetime. More
by Jason Devins
Employees Worked With
Matt Torres
October 01, 2019
Great Service Julie in the service department always takes GREAT Care of My truck and My Wifes Traverse. Service Department gets things repaired in a timely manner Julie in the service department always takes GREAT Care of My truck and My Wifes Traverse. Service Department gets things repaired in a timely manner and gets it right More
by ANGIEL4
Employees Worked With
Julie
October 01, 2019
Vibration fix I brought my 2017 Corvette Grand Sport in for a vibration. First they found a bent rim which I purchased and they replaced. It still had some vibrati I brought my 2017 Corvette Grand Sport in for a vibration. First they found a bent rim which I purchased and they replaced. It still had some vibration. They went the extra mile and swapped my wheels with a Z06 on the lot and found no vibration. They dismounted my from tires and found them gunked up with tire sealer. Cleaned them, balanced, and rides great! Julie was a great service advisor and kept me informed. More
by MICHAEL.GOOK
Employees Worked With
Julie
October 01, 2019
Great service experience The service people and manager with whom I dealt with were very honest, accommodating and fair. They went out of their way to finish the work on tim The service people and manager with whom I dealt with were very honest, accommodating and fair. They went out of their way to finish the work on time and arranged a late vehicle pickup for me. More
by Sergio
October 01, 2019
Fast and easy my truck came out nice clean I had a appointment and I was called in right away, they fixed my recall And serviced my truck in great time and very clean thank you I had a appointment and I was called in right away, they fixed my recall And serviced my truck in great time and very clean thank you More
by JANICECAMPA@sbcglobal.net
Employees Worked With
Erik Aragon and juan
