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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,259 Reviews
Today: 7:00 AM - 5:00 PM Closed Now
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6,259 Reviews of Mark Christopher Auto Center - Service Center

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October 04, 2019

Services The people were great and Services was quick and did not take that long from when I first dropped it off it was in and out. More

by NICKOCHOA81_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 04, 2019

Everything explain to me to my understanding by my advisor Work done in timely manner, my advisor explain what the problem was,told me what the price would be. She would tell me if need more work on the next v More

by Mattie Whitely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Klosky, Service Consultant
Oct 06, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 04, 2019

Great help from the whole staff. Had my car fixed with no problems and feels like new. Glad to be part of this Cadillac family More

by BARAJAS6791
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Oct 06, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 04, 2019

Excellent service Everything was on time. Short wait.. Excellent communication with service representative. Julie was cordial and I will come back to her for my next se More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Oct 06, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 04, 2019

So far so good Fast service I still waiting to make 200 miles test on my truck it kicks twice already when I make complete stop and drive but no shudder but I recomm More

by Joseph Rezk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Oct 06, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 03, 2019

Recall & Catalyt converter Good work but the car was keeps destroying my paint on the vehicle the vehicle was damage st this dealer before and it was repaired now the damage ret More

by RUSSELNORMAN671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Waters, Frank Villalobos, Rodney Reid
Oct 03, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 03, 2019

Routine service The service department was very prompt and helpful and answered all of my questions. My car was serviced and washed And was ready ahead of schedule. More

by W_RUTLEDGE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Oct 03, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 03, 2019

Dario, Sandra, & Nobu excellent The 3 Advisors are the best workers I've ever met. They keep their word and over deliver with excellence. I especially silly appreciate the promptness More

by Cadillac man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Waters
Oct 03, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 03, 2019

My car service I have always been very happy with this dealership. Always professional and courteous. Nobo is the BEST!!! My car was fixed and ready way before I tho More

by DICKMELT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobo Damon
Oct 03, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 03, 2019

Friendly and helpful First of all our sales lady was outstanding not over bearing. Colleen help us with all questions within our beautiful new car. Our first visit to have More

by PRUTSOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen sales. Sandra service
Oct 03, 2019 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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