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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,346 Reviews

6,346 Reviews of Mark Christopher Auto Center - Service Center

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October 01, 2019

Excelente Total quality positive experience, professional grade staff, waiting room top notch ..... CTS-V is my dream car, each time I drive it it’s a new exper More

by DIEGOHSEVILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Oct 01, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Car was fixed It would have been nice if i could have been provided a rental car. I was asked if i wanted my car washed, i said yes, they didn't wash it only rinsed More

by KELLYMCLAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Oct 01, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Oil change tire rotation and recall repair. Jacqueline was amazing at the service center. The work was done in a timely manner. The shuttle however was backlogged almost an hour. When my vehic More

by Cdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline
Oct 01, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Great auto repair shop Everything was great I will bring my corvettes back for repair . I had outstanding service. Jackie Klosky was excellent . The repair was done complet More

by DARREN .EMERY81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Oct 01, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 27, 2019

Service department is Excellent I would like to give Mark Christopher service department an Excellent and outstanding customer service I took my car for oil change and tire rotation More

by GON42426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catalano
Sep 29, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 27, 2019

Long time customer treated badly My 2008 Saturn stopped working just shut down. Naturally I had it towed to my usual repair station, Mark Christopher service. After their tech trie More

by Nieto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Fletes
Oct 02, 2019 -

Mark Christopher Auto Center responded

Nieto, we appreciate you sharing your experience. We would like you to know that we are always open to communication. Please feel free to reach out to me directly so we can earn your trust again. Thank you, and I look forward to hearing from you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 25, 2019

Thank you! Aside from the wait time for an oil change/tire rotation (great selection of vehicles on the lot to browse helps), service was great! Service rep Juan More

by sr_rano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 26, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 25, 2019

Repair of front bumper The service was fantastic. A loaner vehicle was reserved for me while my vehicle was being repaired. Everyone was curteious and very helpful. I wou More

by PARKERSPIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray and Jack, Gerald Waters
Sep 26, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 25, 2019

Great customer service The service person Julie was outstanding she was extremely professional and knowledgeable. And she had the best attitude I have seen in a long time! T More

by JAMESMADSEN56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Sep 26, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 25, 2019

great service I Had my car towed in and called and spoke with Avo and told him what was going on. So he asked the name of the towing company so he would be there to More

by janet.shafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Sep 26, 2019 -

Mark Christopher Auto Center responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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