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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,347 Reviews

6,347 Reviews of Mark Christopher Auto Center - Service Center

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September 21, 2019

Appointment Had an appointment at 1 got out at 430 due to the fact an appointment does not mean a thing there hopefully next visit will be more promote More

by GEE8185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Sep 22, 2019 -

Mark Christopher Auto Center responded

Thanks for your great review, Gee. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 21, 2019

All the personnel were courteous, and knowledgeable. The service personnel are courteous very helpful in answering my questions regarding service available for my vehicle. I recommend this dealership for More

by SILVA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier, Gil Gonzalez
Sep 22, 2019 -

Mark Christopher Auto Center responded

Silva, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 21, 2019

Great Service as I've come to expect No waiting for appointment time, processed efficiently and waited the two hours as advised for the service work to be done. Car was washed and wait More

by LANS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabo
Sep 22, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 21, 2019

Fast quick service Took the truck in for an oil change, tire rotation, air filter, and cabin filter truck was done in less the 1.5 hours. Will be back soon with other tr More

by Dr.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier
Sep 22, 2019 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 21, 2019

Very unsatisfied Car was left overnight to perform oil change and also work on issue of car feeling like it was going to stall when car engine goes into start stop sys More

by EDDIEMIR77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dario Gomez
Sep 25, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 21, 2019

Adviser and service excellent Good service and adviser very knowledgeable and helpful. Did not over sell different services. Easy setup for appt and car service was completed on t More

by dcquan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Sep 22, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2019

Dependable Service Department I arrive early and I’m out in a few hours. Their GMC Service Department is very efficient and has always provided me with a thorough job. More

by Ruchik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Sep 22, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2019

Oil change When in for oil change,was told wait time of 1:30 to 2:00.They did my oil change and they washed my car in less than 1:00 hour.lm am very satisfied an More

by Jpp123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan N.
Sep 22, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 19, 2019

Great service Didn’t have to make an appointment and they still service my car... appreciate the same day service and all the knowledge the representative has. Tha More

by JOSESAULMORALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick
Sep 22, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 19, 2019

Great Service, friendly staff, convenient I call M/C Buick because the battery in my wife's Encore Essence had a dead battery, Nobu called me back right away with options to get the car in if More

by Thomas T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon Buick Cadillac Service Dept
Sep 22, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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