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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,262 Reviews

6,262 Reviews of Mark Christopher Auto Center - Service Center

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August 30, 2019

Scheduled Service Promptly taken care of with professionalism and courtesy. Advised of additional items that needed service with costs involved. Delivered within a re More

by ninicbnfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Aug 30, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2019

Professional, friendly & thorough Owned 2008 CTS since purchased new from Mark Christopher. I’ve always had service by the dealer. My experience is that their Service Advisors are More

by BURNSME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Aug 30, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from our team. If there is anything more that we can do, please come back and see us again. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2019

Had to call to find out I'm happy with the work done on my car. It's fixed and taken car of and I'm thankful for that. My complaint is that I had to call to find out what was More

by Jenbjoyful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Silva
Aug 30, 2019 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2019

Great Service! I went in for a service and I had a great experience. The service was done quickly and the staff was friendly. I will definitely be telling my friends More

by AC.MITCHELL00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Aug 30, 2019 -

Mark Christopher Auto Center responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 29, 2019

Fast, Friendly & Convenient Service Called to see if any appointments were available for Tuesday. They said come on down would work me in right away. Dropped truck off for first servic More

by screamindemon15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 30, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 29, 2019

My service Service here is always great even when I brought another car I bought at a different dealership they take care of it that’s why I purchased my 2500 HD More

by ARTHUR.URENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 29, 2019

NO COMMUNICATION From the start Dario fail to notify me that the part came in , called said he would reorder the part waited 4 weeks heard from no one. Set an appoin More

by OHIOBILLY52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dario and a young lady in service.
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2019

I was impressed My job was done in less time than estimated and I was duly impressed. My service writer was very friendly & helpful and knew I was waiting. More

by Soccerboyzmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My service writer, a lady by the door then cashier
Aug 29, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2019

Excellent service Service was great! Only tested the battery and replaces it. No other problems exist.Time it took to repair was not long . Customer service was great! More

by derekg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 29, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2019

AC warranty It is always a pleasure coming in to the service department at Mark Christopher as they always treat me with the upmost respect. My vehicle is in and More

by chrisjr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 29, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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