Mark Christopher Auto Center - Service Center
Ontario, CA
6,262 Reviews of Mark Christopher Auto Center - Service Center
Scheduled Service Promptly taken care of with professionalism and courtesy. Advised of additional items that needed service with costs involved. Delivered within a re Promptly taken care of with professionalism and courtesy. Advised of additional items that needed service with costs involved. Delivered within a reasonable time parameter. Thanks! More
Professional, friendly & thorough Owned 2008 CTS since purchased new from Mark Christopher. I’ve always had service by the dealer. My experience is that their Service Advisors are Owned 2008 CTS since purchased new from Mark Christopher. I’ve always had service by the dealer. My experience is that their Service Advisors are professional, knowledgeable, friendly and helpful. They have provided knowledgeable & thorough explanations of mechanical problems, options for work priority to fit my budget whenever possible and timely callback for status or questions. More
Had to call to find out I'm happy with the work done on my car. It's fixed and taken car of and I'm thankful for that. My complaint is that I had to call to find out what was I'm happy with the work done on my car. It's fixed and taken car of and I'm thankful for that. My complaint is that I had to call to find out what was going on with my car. They also had my car for multiple days but never offered anything to use during that time...even though I asked for a rental car online when I made the appointment. However, when I did get to talk to Erik, I explained how not having a car for so long was a problem. He got my car finished a day earlier than he claimed for me. I am very grateful for his help, how he actually listened to my dilemma and found a way to help. More
Great Service! I went in for a service and I had a great experience. The service was done quickly and the staff was friendly. I will definitely be telling my friends I went in for a service and I had a great experience. The service was done quickly and the staff was friendly. I will definitely be telling my friends and family to come here! More
Fast, Friendly & Convenient Service Called to see if any appointments were available for Tuesday. They said come on down would work me in right away. Dropped truck off for first servic Called to see if any appointments were available for Tuesday. They said come on down would work me in right away. Dropped truck off for first service. Was helped right away. Service writer was very friendly. First service took approximately 1.5 hours and included tire rotation and a wash. Was completely satisfied. Will return in 5000 miles and have it serviced through Mark Christopher again. All and all was happy with first service experience. More
My service Service here is always great even when I brought another car I bought at a different dealership they take care of it that’s why I purchased my 2500 HD Service here is always great even when I brought another car I bought at a different dealership they take care of it that’s why I purchased my 2500 HD from them More
NO COMMUNICATION From the start Dario fail to notify me that the part came in , called said he would reorder the part waited 4 weeks heard from no one. Set an appoin From the start Dario fail to notify me that the part came in , called said he would reorder the part waited 4 weeks heard from no one. Set an appointment dropped off the car several things needed to be looked at. Was called and told the car was ready when arrived they sent me to the cashier no one I mean no one took the time to review the results. By reading the report I found out 2 items unable to be duplicated I would have thought someone would have educated me in regards but no. More
I was impressed My job was done in less time than estimated and I was duly impressed. My service writer was very friendly & helpful and knew I was waiting. My job was done in less time than estimated and I was duly impressed. My service writer was very friendly & helpful and knew I was waiting. More
Excellent service Service was great! Only tested the battery and replaces it. No other problems exist.Time it took to repair was not long . Customer service was great! Service was great! Only tested the battery and replaces it. No other problems exist.Time it took to repair was not long . Customer service was great! More
AC warranty It is always a pleasure coming in to the service department at Mark Christopher as they always treat me with the upmost respect. My vehicle is in and It is always a pleasure coming in to the service department at Mark Christopher as they always treat me with the upmost respect. My vehicle is in and out within hours! Thanks again More