Mark Christopher Auto Center - Service Center
Ontario, CA
6,242 Reviews of Mark Christopher Auto Center - Service Center
Recall was fine I was expecting a car wash but my truck was not washed and it wouldn’t have been a big deal if I wasn’t told it would be done but I was counting on it I was expecting a car wash but my truck was not washed and it wouldn’t have been a big deal if I wasn’t told it would be done but I was counting on it. Service desk.., no issues More
Awesome customer service We have been coming to this dealership for years, Ray Peters always give us an excellent customer service, we'll recommend this dealership every day. We have been coming to this dealership for years, Ray Peters always give us an excellent customer service, we'll recommend this dealership every day. You need more employees like Ray who always go beyond to provide a full customer experience More
Excellent service The service provided was excellent. The employees are friendly, helpful and knowledgeable. They offered a free car wash. I would definitely recommen The service provided was excellent. The employees are friendly, helpful and knowledgeable. They offered a free car wash. I would definitely recommend to friends and family. More
Service & warrenty work Had a 7am appointment, was 3rd in line to check in. The oil change service and 21 point inspection went well. The warranty work was also done to my sa Had a 7am appointment, was 3rd in line to check in. The oil change service and 21 point inspection went well. The warranty work was also done to my satisfaction. I was told that I Would only wait about 2 hours and that they would wash the truck when finished. I was there for 4 1/2-5 hours and they did not wash the truck. I was told that they were very busy, but it should not have taken this long being that I had an appointment More
Nobu always takes care of business Nobu and Dario are great! Nobu always takes care of my service needs quickly a d professionally. Thank you Nobu for your great service each and ever Nobu and Dario are great! Nobu always takes care of my service needs quickly a d professionally. Thank you Nobu for your great service each and every time! More
The experience was professionally cordial and expedient. The service professionally cordial and informative. The work was done in the estimated time. The service representative was professional and informati The service professionally cordial and informative. The work was done in the estimated time. The service representative was professional and informative. I will make sure to speak to him for any other service visit. More
Excellent customer service This dealers service dept has excellent customer service there was a long line to get in the service department I actually arrived an hour early befor This dealers service dept has excellent customer service there was a long line to get in the service department I actually arrived an hour early before my appt of 9am bt by the time they got to me i got checked in around 845am bt it was ok Bcz once i was able to speak with Eric and Julie they were great...listened to all my concerns made small tlk didn’t try to rush me out of their way and made my entire ordeal manageable down to the shuttle driver who were both quite good too ...bt i highly recommend to not set an appt with the service or the shuttle if u haven’t cleared up ur day Bcz they won’t be able to run on a time schedule n u may have to wait More
GMC Canyon service because I feel more confident in the service done by the dealer on my truck that will keep my vehicle running better for longer, thanks because I feel more confident in the service done by the dealer on my truck that will keep my vehicle running better for longer, thanks More
Great, informative service from everyone Mike in service took care of us, even providing a rental car equivalent to ours when the service was going to require an over night stay. Mike in service took care of us, even providing a rental car equivalent to ours when the service was going to require an over night stay. More
Excellent service Honestly this has been the best experience i have dealt with since i drove my car in and drove it for service Dario Gomez was extremely helpful and Honestly this has been the best experience i have dealt with since i drove my car in and drove it for service Dario Gomez was extremely helpful and courteous made me feel welcome and reassured me i had done the rite decision coming to mark christopher cadillac i will definitely be coming back and recommending all my family and friends. More