Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,242 Reviews

6,242 Reviews of Mark Christopher Auto Center - Service Center

Sort by
July 31, 2019

Friendly Ray took time to have every day conversation along with discussing my car needs. He remembered our conversation & topics from past visits. Customer More

by lisagustin@ymail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 01, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2019

Service Sandra was fast & friendly....Not pushing anything xtra on me. Job completion was done on a timely manner & promptly notified afterwards. I will be re More

by EDYLOPEZMOTORS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edy Lopez, Nick Jensen
Aug 01, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 30, 2019

Service Oil change- arrived at 7:25 and out by 7:55. I asked that my car not be washed. I didn’t have to go into office to informed them I was there. They ca More

by ECHOLS111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobuyoshi Domon
Aug 01, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 27, 2019

Awsomel My experience at Mark Christopher was great the staff there are so friendly and very helpful. My car was scheduled and serviced in a timely manner. More

by brendaharris571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabu in the service Department
Jul 28, 2019 -

Mark Christopher Auto Center responded

Brenda, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2019

Service visit Had an appointment at 8:40....Got in and out in less than an hour!!!...Was greeted by Julie within 5 minutes of being there More

by DEBBIEJOBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill in service and Julie in service
Jul 28, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2019

Great service with great customer care Service Department is nicely appointed, giving the customer confidence in the service they'll receive. Waiting area was roomy and comfortable with co More

by KG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Jul 28, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2019

Great Service Service staff were all great! Car was ready in time annotated by Service Representative. Have been going to Mark Christopher since we purchased our More

by Aneta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick(?) Service Rep Chevy; Darius, Service Rep Cadillac; Johnathan - Sales, Frank Villalobos
Jul 28, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 26, 2019

Service on Silverado My experience with Jackie n service tech was great, had issue on my TPMS sensor not resetting after purchase of new tires n rims from 3 rd party. They More

by BURTJEFFREY55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cagey
Jul 28, 2019 -

Mark Christopher Auto Center responded

Burt, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 26, 2019

Service Julie was very courteous and knowledgeable. She explained additional services that were recommended. The service was completed in a reasonable amount More

by GRAMPLOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie, service writer
Jul 28, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 26, 2019

Eckbond Came in for eckbond. Gave me a courtesy car and kept me updated throughout the day. Very glad I chose Mark Christopher for my purchase. More

by jechumacero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal
Jul 28, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
599
...