Mark Christopher Auto Center - Service Center

No friendly service. Feels like you are bothering them. The people there in the front line are NOT friendly at all. They make you feel like you are bothering them. Cashiers are just mean. The people there in the front line are NOT friendly at all. They make you feel like you are bothering them. Cashiers are just mean. More

Car repair Mike did an excellent job of getting our car fixed with extended. The price right and the service was great will definitely come back for service ther Mike did an excellent job of getting our car fixed with extended. The price right and the service was great will definitely come back for service there. More

Quick response and adequate resolution. My new Travers had a brake system malfunction, I guess it's common. They took care of it right away and washed my car. Super friendly service and very My new Travers had a brake system malfunction, I guess it's common. They took care of it right away and washed my car. Super friendly service and very professional. More

OIL CHANGE, WAITED ALMOST 1.1/2 HOURS. I came for Oil Change, and I did mentioned that I have a pickup for LAX, but no one did anything special to expedite my SUV's Oil Change, and I even n I came for Oil Change, and I did mentioned that I have a pickup for LAX, but no one did anything special to expedite my SUV's Oil Change, and I even noticed that person assigned on my SUV was pretty slow (I was noticing his every move) he took extra long (he was talking with his colleagues, and was very slow in moving around). "I'm not a happy customer" :(. More

Dave is the best! Great communication follow up, and sincerity.Dave takes the time to listen, identifies the best time for the customer and follows up with what is happ Great communication follow up, and sincerity.Dave takes the time to listen, identifies the best time for the customer and follows up with what is happening with the car. More

Great, great, great,as always customer services is tops. Great, great, great costume service. From the time I got there the Men and Women were professional . The waiting room was nice and comfortable ,the se Great, great, great costume service. From the time I got there the Men and Women were professional . The waiting room was nice and comfortable ,the service to my vehicle didn't take long at all. More

Service was great. The service department was able to take my truck in the same day. Perform the service quickly, and get me back on the road. Thank you. The service department was able to take my truck in the same day. Perform the service quickly, and get me back on the road. Thank you. More

Poor service I got my truck serviced on 6/13/19 for an oil change and some minor manufacturing issues. I bought two trucks on 11/21/17 and spent over 100,000 dolla I got my truck serviced on 6/13/19 for an oil change and some minor manufacturing issues. I bought two trucks on 11/21/17 and spent over 100,000 dollars at your dealership. I was told I would get two free oil changes when I bought the truck however I did not know they had to be done before 24,000 miles. I understand there is a time frame, that is fine, but when I’m less than 50 ‘miles over the 24,000 you would think after I spent 100,000 dollars there might be a little leniency. Thee oil change isn’t what irritated me, like I said I understand their are rules and policies. The most irritating part was the fact that I was at the dealership for 6 hours waiting for an oil change and at the end of the service my truck was not washed because it was estimated to take another 45 minutes. I will not be returning to your dealership for any service isn’t the future and I will not be returning to your dealership to buy anymore vehicles. More

Found an issue, solved the problem Brought car in for a few maintenance items and they found my water pump was leaking, they got me a loaner as it would take the day to fix it. It was r Brought car in for a few maintenance items and they found my water pump was leaking, they got me a loaner as it would take the day to fix it. It was ready by the next morning, covered by the warranty, and with the loaner I was able to to all the errands I had planned for the day. Great service. More

Great service Service was great didn't wait long my advisor Ray peters is always on top of things, it's always good to work with him and he makes my visit comfortab Service was great didn't wait long my advisor Ray peters is always on top of things, it's always good to work with him and he makes my visit comfortable and stress free he is freindly and works in a professional way thank you. More