
Mark Jacobson Toyota
Durham, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great service! This was the smoothest car buying experience I have ever had! I told them exactly which make, model and color options I wanted and the car was there i This was the smoothest car buying experience I have ever had! I told them exactly which make, model and color options I wanted and the car was there in 3 days. When it arrived, we were in and out in under 2 hours with a brand new car! Tom Coffey and all the other staff were very helpful and knowledgeable lending more to the experience. Love my new car! More
Excellent buying experience We came in to get some more information on a potential future purchase, but the service and knowledge on the cars of the staff was outstanding, so we We came in to get some more information on a potential future purchase, but the service and knowledge on the cars of the staff was outstanding, so we ended up purchasing the vehicle that same day, because we felt so comfortable in the process. Ask for David, great guy. More
2nd purchase this year, Customer Service at its best Edwin Caldwell was our sales specialist. He worked with my son and I in obtaining an affordable, reliable car. Edwin searched for a price within our b Edwin Caldwell was our sales specialist. He worked with my son and I in obtaining an affordable, reliable car. Edwin searched for a price within our budget, he went beyond business hours, early mornings, late evenings until the purchase was completed. More
Impressed with the professionalism & treated respectfully I was in immediate need of a vehicle (preferably a new one) and because of my situation didn't think it was possible at this time, but management and I was in immediate need of a vehicle (preferably a new one) and because of my situation didn't think it was possible at this time, but management and my sales rep worked hard on my behalf to put me in a brand new vehicle that I'm very pleased with. I'm very greatful and truly appreciate their effort and hard work to satisfy me as a customer. I highly reccomend this dealership to anyone in the market for a vehicle. More
Trade in for new I really didn't come into the dealership to buy a new car but I ended up trading my 2 year old car for a new model. The sales staff was very knowledge I really didn't come into the dealership to buy a new car but I ended up trading my 2 year old car for a new model. The sales staff was very knowledgeable with the inventory and accommodating to my needs. More
John Flannigan is the reason I came back to this dealership. The customer service is always excellent. The process with this dealership is always straightforward, simple and honest. I would definitely come bac The customer service is always excellent. The process with this dealership is always straightforward, simple and honest. I would definitely come back and purchase another vehicle from this dealership. More
Nothing but Hod I came in to service my car and leaving with a brand new car. Sales rep was very friendly and helpful. Very knowledgeable abour cars and help with get I came in to service my car and leaving with a brand new car. Sales rep was very friendly and helpful. Very knowledgeable abour cars and help with getting me something in my price range. Ring that bell and shout. Yesssssss Any and everyone go see Leo John Sullivan. More
best car experience ever !!!!!!!!!! My car was totaled and I was just checking out different dealerships but Alex stopped me and won me over in minutes, told him why and what I was looki My car was totaled and I was just checking out different dealerships but Alex stopped me and won me over in minutes, told him why and what I was looking for he grabbed a set of keys we went on a test drive, there were some paperwork issues because my car was totaled but he said that they would work that out just get them the proper information. No hassle took a couple of days to think about it went back Alex recognized me and in less the 2 hours I drove off the lot in my 2017 Toyota Camry with no money down. I will definitely be doing future business with them and I would highly recommend them. Thanks Mark Jacobson one satisfied customer. And Azza the business department she was amazing, very friendly and helpful. More
Great deal great experience Ten years ago I bought a new Toyota from the same salesman at the same dealership. I returned because I had a good experience then (great price, easy Ten years ago I bought a new Toyota from the same salesman at the same dealership. I returned because I had a good experience then (great price, easy negotiation, helpful service ) There were a few issues with the new car and the dealership dealt with them easily and quickly including giving me a whole new transmission after a year when it was needed. Everyone was attentive and knowledgeable. That said - let's be realistic, these guys are GREAT car salesmen which means they will ask for as much money as you will pay them. Do your homework. Know what price you want to pay, and you can get as good a deal from them as you can anywhere. And they make it so darn pleasant. So get the best deal in town there and feel good about it and feel like you are being handled by the best in the business. Just car shop there or make it your last stop. They have a huge inventory and can get whatever you want. They are busy with many customers but I always felt like I had their full attention and interest even as they juggled the steady flow of people coming in to buy vehicles. A pleasant fun place to buy a car. When I spent what seems like a fortune to my tightwad savings account, I want to make sure I get straight information, good advice, and great service. I didn't make an appointment which would have been more adviseable. But I wandered in and within three days of careful negotiation and comparative shopping, I got exactly what I wanted from Mark Jacobson 😀??? More
No-hassle car purchase I bought my new Prius through the internet sales department. I had done my homework and had a good idea of what would be a fair price, and this was th I bought my new Prius through the internet sales department. I had done my homework and had a good idea of what would be a fair price, and this was the only dealership of the three near me that offered a fair price from the get-go. And they didn't then try to sneak in extra unexpected charges. Derek Velazquez was my salesman, and he was straightforward, a good listener, and made the whole experience easier than I had expected. More