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Mark Jacobson Toyota
Durham, NC
2,548 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,548 reviews
September 07, 2016
Excellent service all around. Mark Jacobson Toyota offered me an unbeatable deal on my new 2016 Prius. Leo and Kim were beyond fair during the negotiations and took their time to e Mark Jacobson Toyota offered me an unbeatable deal on my new 2016 Prius. Leo and Kim were beyond fair during the negotiations and took their time to explain the particular details of my deal. Tay was just amazing to work with. This was the first time I financed a car and she took me through the options, her recommendations for my particular situation (take my word for it-she was fair and thoughtful, no unnecessary upselling). Would certainly return to buy my next vehicle here as well! More
by Tatyana Fontenot
Employees Worked With
Leo Sullivan, Kim Danchulis, Tay Page
September 07, 2016
Dealership Review Everyone that I worked with at this dealership made purchasing my new vehicle a smooth and easy process. They have great customer service and went out Everyone that I worked with at this dealership made purchasing my new vehicle a smooth and easy process. They have great customer service and went out of their way to help me in any way they could. More
by mrjohns4
Employees Worked With
Leo, Doug Hanenberg, Tay Page
September 07, 2016
Pretty Painless Knew what I wanted and came in to look at a particular vehicle. Sales rep was very informative & had a very good test route for our drive. Not too Knew what I wanted and came in to look at a particular vehicle. Sales rep was very informative & had a very good test route for our drive. Not too pushy and reasonable. Worst part for this shy person was having to ring a loud bell at the end of the sale - but everyone else around seemed to enjoy it :) More
by dukescottie
Employees Worked With
Frank Barnet
September 06, 2016
Mark Jacobson Toyota bought me out of my other auto loan Derek Dellafosse from the Used Car section of Mark Jacobson Toyota was able to get me a 2010 Yaris, and buy my loan that I had with another dealership Derek Dellafosse from the Used Car section of Mark Jacobson Toyota was able to get me a 2010 Yaris, and buy my loan that I had with another dealership. In the end, I didn't have to pay anything extra besides the down payment, and I didn't lose any money from the other car. Great service and wonderful people. More
by mlkoren
Employees Worked With
Derek Dellafosse, Tay Page
September 06, 2016
Very good experience From the outset I told them I was not going to play games and Leo and Jason honored this, making the whole selection and buying experience a rare plea From the outset I told them I was not going to play games and Leo and Jason honored this, making the whole selection and buying experience a rare pleasure. Highly recommended. More
by lawrencebaxter
Employees Worked With
Leo Sullivan and Jason S.
September 06, 2016
thank you thanks barbara a decatur for selling me my car im enjoying thank being very help ful I had not had new car since 2004 it was way over due thanks barbara a decatur for selling me my car im enjoying thank being very help ful I had not had new car since 2004 it was way over due More
by prettyb
Employees Worked With
barbara decatur
September 04, 2016
Bought Used Tacoma We were apprehensive in using a dealership- we are not hard core negotiators and do not like strong sales. Barbara Decatur was our sales representativ We were apprehensive in using a dealership- we are not hard core negotiators and do not like strong sales. Barbara Decatur was our sales representative. She was amazing- no hard sell; good information; and amazingly easy to work with. More
by DKohls
Employees Worked With
Barbara Decatur, Tay Page
September 04, 2016
The best of the best Mark Jacobson has been number one here for many years and that's no accident. They're known for service and quality and their staff is excellent. We Mark Jacobson has been number one here for many years and that's no accident. They're known for service and quality and their staff is excellent. We are delighted with the 2017 Camry we just bought and want to thank Sam Mog and Chris Johnson for making everything so easy. More
by esh77
Employees Worked With
Sam Mog Chris Johnson
September 03, 2016
Very personal and trustworthy used car buying experience! I've moved to Durham, NC from abroad and was searching for a clean and reliable used car. After doing my initial search at TrueCar.com I got contacted I've moved to Durham, NC from abroad and was searching for a clean and reliable used car. After doing my initial search at TrueCar.com I got contacted by the salesman Derek and he was very easy to work with and walked me through the used car buying steps in a breeze. He even picked me up from campus to the dealership! Thank you !!! Derek was very personal and communicated clearly throughout the entire process. I would definitely refer my friends or colleagues for any future car purchases! More
by DannyK18
Employees Worked With
Derek L. Dellafosse
September 02, 2016
The best experience buying a new car ever. This review is directed to Mr. Leo Sullivan. Leo was very patient and extremely helpful throughout the whole process. Explaining everything about th This review is directed to Mr. Leo Sullivan. Leo was very patient and extremely helpful throughout the whole process. Explaining everything about the RAV4 HYBRID I was about to purchase. He was extremely knowledgeable on all aspects of the vehicle. That's exactly what I wanted. So I am buying a car that I understand all of its functions. Lea was awesome. Dave Melson More
by David Melson
Employees Worked With
Mr. Leo Sullivan
