Mark Jacobson Toyota

We had a great experience! We wanted to look at Corolla's we had viewed online. Wael Edyak, the sales consultant, was very knowledgable, courteous, and nice. Wael was also v We wanted to look at Corolla's we had viewed online. Wael Edyak, the sales consultant, was very knowledgable, courteous, and nice. Wael was also very helpful in explaining the features of the car and also aided in getting us the best price! Great customer service! More

Best Customer Service I went in on a Thursday night looking to buy a Toyota Camry that I had seen the previous Sunday and it was sold. The salesman Wael Edyak told me do no I went in on a Thursday night looking to buy a Toyota Camry that I had seen the previous Sunday and it was sold. The salesman Wael Edyak told me do not worry he can take care of the situation and he did just that. In fact he put me in a Toyota Avalon which is fully for the same price of the Camry ! Wael was determine, nice, supportive and knowledgeable of the information that I was seeking. Great Job Wael ! More

The right place to buy a car !! I had an amazing experience of buying my car at Mark Jacobson Toyota Durham as I found the best car at the best price. Plus, the sales consultant, Joh I had an amazing experience of buying my car at Mark Jacobson Toyota Durham as I found the best car at the best price. Plus, the sales consultant, John Flanagan, was extremely helpful to Me in explaining every feature of the car in detail. Great service!! More

This is the best place to buy a car My car buying experience at Mark Jacobson of Durham Toyota was awesome. Ashleigh was great. And the other staff was so friendly this was my best card My car buying experience at Mark Jacobson of Durham Toyota was awesome. Ashleigh was great. And the other staff was so friendly this was my best card car buying experience. My aunt said Mark Jacobson was the best she's been buying Vehicles there for years and she loves it More

Do not try to buy a car here a second time. This is a message for the manager in the Pre-Owned department who asked Luis to lowball the trade in value for my 2014 Camry SE on Monday. I have no c This is a message for the manager in the Pre-Owned department who asked Luis to lowball the trade in value for my 2014 Camry SE on Monday. I have no complaints about Luis, other than his dismissive manner, which I am sure came as a result of management's instructions. Sir, you have no possible excuse for rating my car in "fair" condition and valuing it at $11,000 when your own solicitations to come in and let you make me an offer suggested that the trade in was a minimum of $12,500, even in Fair condition. The car is in Very Good condition. There is one minor, repairable cosmetic defect and no other problems. Further, Luis could give me no explanation as to why the vehicle was rated "Fair," nor why the value was so low. He allowed me to assume that you could not make sufficient money on reselling my Camry, which is absurd. You have the same car on your lot right now, with 20000 MORE miles on it, priced at $15,330. I bought the Camry there, as you know, and you gave me $9000 on my Honda CR-V trade, a car with over 120000 miles that had been in two wrecks. Did you think I wouldn't know that you were trying to rip me off on the trade in value of this Camry? I wanted to buy another car from you, and I was happy to pay more per month, but assuming I know nothing about the market value of my vehicle was a huge mistake. When you worked with me on my Honda trade and made it so pleasant to buy the Camry, I assumed I would have the same experience with a car I bought from you that was in near-perfect condition. But I guess you just gave me a good deal the first time around. Treating your loyal customers this way is not a good practice. I'm happy to take my Camry elsewhere and to tell everyone I know not to even bother with MJT. I know I certainly won't bother again. More

It's was great. I rate excellent because they have great costomers service, they're the best way to get a good deal of any cars of your choice. I rate excellent because they have great costomers service, they're the best way to get a good deal of any cars of your choice. More

Crossfire I talked with Frank about buying the Crossfire and he told me he would call me back on Friday last week and give me a price HE NEVER CALLED AND WOULD I talked with Frank about buying the Crossfire and he told me he would call me back on Friday last week and give me a price HE NEVER CALLED AND WOULD NOT ANSWER MY CALLS More

Toyota Corolla Had a great experience. Todd Anderson was very helpful, courteous, and nice. He took a lot of his time to help me get in a new car that I can afford. Had a great experience. Todd Anderson was very helpful, courteous, and nice. He took a lot of his time to help me get in a new car that I can afford. Great, great experience. Thank you. More

Ford Fusion Luis was really great. He wasn't pushy and when I told him where my monthly payments needed to be he came through. My family and I were quite pleased Luis was really great. He wasn't pushy and when I told him where my monthly payments needed to be he came through. My family and I were quite pleased and will always check them before any other dealers. My son will be driving soon and we may need to purchase another car. Thanks for making this experience so easy. More

Extremely happy with my recent Highlander purchase. Frank Adams is knowledgeable, friendly, witty, straight forward, and a pleasure to work with. Frank doesnt pressure his clients for the sale but he g Frank Adams is knowledgeable, friendly, witty, straight forward, and a pleasure to work with. Frank doesnt pressure his clients for the sale but he gives sound advice and addresses all of your needs. Frank sold my wife a new Sienna in June and he sold me a 2008 used Highlander, which I am so excited about. I will and have referred Frank to other friends. The only reason I gave the dealership a 4 out of 5 rating is because I felt they could have come down a bit more on the price ($500-$1,000). More