
Mark Jacobson Toyota
Durham, NC
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Great experience in purchasing my Corolla. Because of the impressive things I had heard about Mark Jacobson Toyota's staff and service department, I went to this dealership first. Everything I Because of the impressive things I had heard about Mark Jacobson Toyota's staff and service department, I went to this dealership first. Everything I had been told was true. I was very impressed with everyone who assisted me with the purchase of my 2015 Corolla. However, the best part was working with Judy Long whose professionalism and wonderful personality made the entire process of purchasing my Corolla easy and fun too. If any of my friends are interested in purchasing a Toyota, I would strongly encourage them to visit Mark Jacobson Toyota and be sure to ask for Judy. More
Let's do it again sometime Had my last car eight years, so it has been a long time since I bought a car. Although there is nothing I look forward to in purchasing a vehicle, the Had my last car eight years, so it has been a long time since I bought a car. Although there is nothing I look forward to in purchasing a vehicle, the dealership, sales consultant, and finance consultant showed flexibility and not a little patience in helping me through this once-a-decade ordeal. The sales consultant, Leo Sullivan, was especially adept, answering questions and offering insights/alternatives with massive degrees of helpfulness and perfect touches of humor. More
Thomas Coffee Tom was a delight to deal with, he stayed with us the entire time and checked on the progress of our purchase often. He is very personable and would r Tom was a delight to deal with, he stayed with us the entire time and checked on the progress of our purchase often. He is very personable and would recommend him to anyone.. More
Easy and priced well I was just browsing on their website when I saw a Corolla LE. It had everything I wanted for a great price. In addition, it was 0% financing for 6 y I was just browsing on their website when I saw a Corolla LE. It had everything I wanted for a great price. In addition, it was 0% financing for 6 years AND $500 cash back. I applied for the financing online. Tom Coffey responded. He was great. I e-mailed him with some questions and he responded quickly. I drove away in my new car that same evening. It was so easy. I will be looking for Tom Coffey when it is time to get my husband's new car. Thank you Tom. I LOVE MY CAR! More
Fast and smooth purchase We had a wonderful experience at Mark Jacobson and our salesperson, David Levithan, was the best. He was very helpful and kept us abreast of each step We had a wonderful experience at Mark Jacobson and our salesperson, David Levithan, was the best. He was very helpful and kept us abreast of each step. It was the easiest purchase of a vehicle we have ever experienced. The customer service of the entire team was great! More
Remarkable Service First of all I want to say they went over and beyond to put me in a car. I arrived at the Pre-Owned Sales at 8:00 but they don't open until 9:00. Th First of all I want to say they went over and beyond to put me in a car. I arrived at the Pre-Owned Sales at 8:00 but they don't open until 9:00. The receptionist called my salesperson at home and Ramsey was there in 15 minutes. He took his time with me and made sure I got the best car for the price. More
AMAZING CUSTOMER SERVICE!!! THANK YOU!!! I went to Mark Jacobson Toyota recently to purchase a new vehicle after my old one was totaled. Michael Klein was very friendly and made sure we got t I went to Mark Jacobson Toyota recently to purchase a new vehicle after my old one was totaled. Michael Klein was very friendly and made sure we got the perfect car. I would definitely recommend Mark Jacobson Toyota to anyone and I could not see myself going anywhere else. More
Honesty and efficiency tied together! We drove all the way from Wilmington, NC to buy my new car from this dealership. I found Thomas Coffey, our salesperson, to be very honest, calm (aka We drove all the way from Wilmington, NC to buy my new car from this dealership. I found Thomas Coffey, our salesperson, to be very honest, calm (aka not pushy), and sincere. The atmosphere at the dealership felt 'safe' and by that I mean, no one was out to get me to buy a car. Everyone was very friendly and the dealership is clean. Tom did everything to make the sales experience seamless and happy! I told Tom his integrity is the reason we drove the distance. Ellen Jones, the Title Clerk there, is exceptionally knowledgeable and understood my needs regarding my tag, and took immediate action. I truly appreciate her for that. Financing with Desmond was smooth and transparent. They have answered all of our post purchase questions as well. More
bout new car. they bent over backwards to help me .. Sam and Chris, wonderful men> They are very very nice, and very very polite. They really helped me and sold me the best car for me. I enjoyed the expe Sam and Chris, wonderful men> They are very very nice, and very very polite. They really helped me and sold me the best car for me. I enjoyed the experience, and will recommend others to them. More
Barbara Decatur---Awesome!!! Barbara Decatur bent over backwards to do everything for us so we could get the car we were interested in--- on a scale of 1 to 10 she gets a 1,000!!! Barbara Decatur bent over backwards to do everything for us so we could get the car we were interested in--- on a scale of 1 to 10 she gets a 1,000!!!! Totally awesomeness!!!! More