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Mark Jacobson Toyota
Durham, NC
2,554 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,554 reviews
July 30, 2016
Thomas Coffee Tom was a delight to deal with, he stayed with us the entire time and checked on the progress of our purchase often. He is very personable and would r Tom was a delight to deal with, he stayed with us the entire time and checked on the progress of our purchase often. He is very personable and would recommend him to anyone.. More
by BillS
Employees Worked With
Thomas Coffee
July 30, 2016
Let's do it again sometime Had my last car eight years, so it has been a long time since I bought a car. Although there is nothing I look forward to in purchasing a vehicle, the Had my last car eight years, so it has been a long time since I bought a car. Although there is nothing I look forward to in purchasing a vehicle, the dealership, sales consultant, and finance consultant showed flexibility and not a little patience in helping me through this once-a-decade ordeal. The sales consultant, Leo Sullivan, was especially adept, answering questions and offering insights/alternatives with massive degrees of helpfulness and perfect touches of humor. More
by AvoidsBuyingCars
Employees Worked With
Leo Sullivan
July 29, 2016
Easy and priced well I was just browsing on their website when I saw a Corolla LE. It had everything I wanted for a great price. In addition, it was 0% financing for 6 y I was just browsing on their website when I saw a Corolla LE. It had everything I wanted for a great price. In addition, it was 0% financing for 6 years AND $500 cash back. I applied for the financing online. Tom Coffey responded. He was great. I e-mailed him with some questions and he responded quickly. I drove away in my new car that same evening. It was so easy. I will be looking for Tom Coffey when it is time to get my husband's new car. Thank you Tom. I LOVE MY CAR! More
by Teresa Eddinger
Employees Worked With
Thomas Coffey
July 29, 2016
Fast and smooth purchase We had a wonderful experience at Mark Jacobson and our salesperson, David Levithan, was the best. He was very helpful and kept us abreast of each step We had a wonderful experience at Mark Jacobson and our salesperson, David Levithan, was the best. He was very helpful and kept us abreast of each step. It was the easiest purchase of a vehicle we have ever experienced. The customer service of the entire team was great! More
by Sbass
Employees Worked With
David Levithan
July 29, 2016
Remarkable Service First of all I want to say they went over and beyond to put me in a car. I arrived at the Pre-Owned Sales at 8:00 but they don't open until 9:00. Th First of all I want to say they went over and beyond to put me in a car. I arrived at the Pre-Owned Sales at 8:00 but they don't open until 9:00. The receptionist called my salesperson at home and Ramsey was there in 15 minutes. He took his time with me and made sure I got the best car for the price. More
by YOL159
Employees Worked With
Ramsey
July 29, 2016
AMAZING CUSTOMER SERVICE!!! THANK YOU!!! I went to Mark Jacobson Toyota recently to purchase a new vehicle after my old one was totaled. Michael Klein was very friendly and made sure we got t I went to Mark Jacobson Toyota recently to purchase a new vehicle after my old one was totaled. Michael Klein was very friendly and made sure we got the perfect car. I would definitely recommend Mark Jacobson Toyota to anyone and I could not see myself going anywhere else. More
by edy_m
Employees Worked With
Michael Klein
July 29, 2016
Honesty and efficiency tied together! We drove all the way from Wilmington, NC to buy my new car from this dealership. I found Thomas Coffey, our salesperson, to be very honest, calm (aka We drove all the way from Wilmington, NC to buy my new car from this dealership. I found Thomas Coffey, our salesperson, to be very honest, calm (aka not pushy), and sincere. The atmosphere at the dealership felt 'safe' and by that I mean, no one was out to get me to buy a car. Everyone was very friendly and the dealership is clean. Tom did everything to make the sales experience seamless and happy! I told Tom his integrity is the reason we drove the distance. Ellen Jones, the Title Clerk there, is exceptionally knowledgeable and understood my needs regarding my tag, and took immediate action. I truly appreciate her for that. Financing with Desmond was smooth and transparent. They have answered all of our post purchase questions as well. More
by Ash
Employees Worked With
Thomas Coffey, Ellen Jones, Desmond McPhail
July 27, 2016
bout new car. they bent over backwards to help me .. Sam and Chris, wonderful men> They are very very nice, and very very polite. They really helped me and sold me the best car for me. I enjoyed the expe Sam and Chris, wonderful men> They are very very nice, and very very polite. They really helped me and sold me the best car for me. I enjoyed the experience, and will recommend others to them. More
by catherine hummel
Employees Worked With
sam the salesman and chris johnson
July 27, 2016
Barbara Decatur---Awesome!!! Barbara Decatur bent over backwards to do everything for us so we could get the car we were interested in--- on a scale of 1 to 10 she gets a 1,000!!! Barbara Decatur bent over backwards to do everything for us so we could get the car we were interested in--- on a scale of 1 to 10 she gets a 1,000!!!! Totally awesomeness!!!! More
by Susan Arnold
Employees Worked With
Barbara Decatur
July 27, 2016
Easy and Fast Process Trang My husband went in to the dealership looking to purchase a new car for me. He met with Sam, the salesman and he made the experience easy and p Trang My husband went in to the dealership looking to purchase a new car for me. He met with Sam, the salesman and he made the experience easy and painless. We enjoyed working with him. In 2 days, we picked up the new car. Sam took the time to show me all the functions in the car and even helped set up the phone system in the car. He is very nice and polite. We had a wonderful and painless experience and would definitely recommend to friends and family. More
by camry123
Employees Worked With
Sam
