Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mark Jacobson Toyota
Durham, NC
2,549 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,549 reviews
July 29, 2016
Easy and priced well I was just browsing on their website when I saw a Corolla LE. It had everything I wanted for a great price. In addition, it was 0% financing for 6 y I was just browsing on their website when I saw a Corolla LE. It had everything I wanted for a great price. In addition, it was 0% financing for 6 years AND $500 cash back. I applied for the financing online. Tom Coffey responded. He was great. I e-mailed him with some questions and he responded quickly. I drove away in my new car that same evening. It was so easy. I will be looking for Tom Coffey when it is time to get my husband's new car. Thank you Tom. I LOVE MY CAR! More
by Teresa Eddinger
Employees Worked With
Thomas Coffey
July 29, 2016
Fast and smooth purchase We had a wonderful experience at Mark Jacobson and our salesperson, David Levithan, was the best. He was very helpful and kept us abreast of each step We had a wonderful experience at Mark Jacobson and our salesperson, David Levithan, was the best. He was very helpful and kept us abreast of each step. It was the easiest purchase of a vehicle we have ever experienced. The customer service of the entire team was great! More
by Sbass
Employees Worked With
David Levithan
July 27, 2016
bout new car. they bent over backwards to help me .. Sam and Chris, wonderful men> They are very very nice, and very very polite. They really helped me and sold me the best car for me. I enjoyed the expe Sam and Chris, wonderful men> They are very very nice, and very very polite. They really helped me and sold me the best car for me. I enjoyed the experience, and will recommend others to them. More
by catherine hummel
Employees Worked With
sam the salesman and chris johnson
July 27, 2016
Barbara Decatur---Awesome!!! Barbara Decatur bent over backwards to do everything for us so we could get the car we were interested in--- on a scale of 1 to 10 she gets a 1,000!!! Barbara Decatur bent over backwards to do everything for us so we could get the car we were interested in--- on a scale of 1 to 10 she gets a 1,000!!!! Totally awesomeness!!!! More
by Susan Arnold
Employees Worked With
Barbara Decatur
July 27, 2016
Easy and Fast Process Trang My husband went in to the dealership looking to purchase a new car for me. He met with Sam, the salesman and he made the experience easy and p Trang My husband went in to the dealership looking to purchase a new car for me. He met with Sam, the salesman and he made the experience easy and painless. We enjoyed working with him. In 2 days, we picked up the new car. Sam took the time to show me all the functions in the car and even helped set up the phone system in the car. He is very nice and polite. We had a wonderful and painless experience and would definitely recommend to friends and family. More
by camry123
Employees Worked With
Sam
July 27, 2016
Customer Friendly and quick process I just moved in to US and I was looking for a preowned car. Mr. Alex Savio Dias, the representative was very friendly and made sure that I got everyth I just moved in to US and I was looking for a preowned car. Mr. Alex Savio Dias, the representative was very friendly and made sure that I got everything correct with my paperworks. He helped me select the best car and got it delivered on time. A wonderful experience altoghether and on a scale of 1-10 i give a rating of 10(with 10 being the highest). I would definetly recommend MJ to my friends. More
by Rajeev
Employees Worked With
Alex Savio Dias
July 26, 2016
Mr. Wael & GREAT customer service. I had a great experience with Mr. Wael when I recently bought a new Rav4 2016 at Mark Jacobson Toyota in Durham, NC. He spent two days looking at car I had a great experience with Mr. Wael when I recently bought a new Rav4 2016 at Mark Jacobson Toyota in Durham, NC. He spent two days looking at cars with me. We looked at used automobiles, trucks, and new automobiles. He treated me as if I was buying a $100,000 luxury car, very professional. More
by gztowing@gmail.com
Employees Worked With
Mr. Wael
July 26, 2016
Very good experience RamZi was a joy to buy a car from Very friendly and helpful we enjoyed working with him very much and the atmosphere was very nice RamZi was a joy to buy a car from Very friendly and helpful we enjoyed working with him very much and the atmosphere was very nice More
by Jackboy
Employees Worked With
Frank Barnet
July 26, 2016
EXCEPTIONAL CAR BUYING EXPERIENCE!!!!!!!!!!!! Derek did a fantastic job with putting me in the best car ever. Great personality, straight forward and very down to earth not your typical car sales Derek did a fantastic job with putting me in the best car ever. Great personality, straight forward and very down to earth not your typical car salesman. Ms Tay was such a delight as well and got me the best financing which was a huge blessing. Thumbs up to these two dynamic employees!!!!!!!! More
by hil4real
Employees Worked With
Derek, Tay Page
July 26, 2016
New car...winning! Leo was excellent and really made things happen for our family today; we have a safe, reliable new car! I love my 4Runner but having the 2016 version Leo was excellent and really made things happen for our family today; we have a safe, reliable new car! I love my 4Runner but having the 2016 version is even better. In addition we received top notch customer service and the star treatment ! More
by CLD17
Employees Worked With
Leo
