
Mark Jacobson Toyota
Durham, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Friendly, easy to work with, and great deals My wife and I were helped by David Levithan. David is very affable, helpful, and honest. He is efficient and devoted all of his time to us while we we My wife and I were helped by David Levithan. David is very affable, helpful, and honest. He is efficient and devoted all of his time to us while we were at the dealership, so we were able to test drive, go over the car's features (in great detail), and work out the financing quickly. This was our first time buying a car and David made sure to guide us through the entire process without any obfuscation. More
Happy with our experience Ken Polino was our salesperson and we appreciated his help without feeling we were being pressured. We were satisfied with the deal we negotiated and Ken Polino was our salesperson and we appreciated his help without feeling we were being pressured. We were satisfied with the deal we negotiated and everything went smoothly. More
Over and Beyond! Highly recommend Wael Edyak This is the very first vehicle I have ever purchased from Mark Jacobson. The service was satisfactory. Wael Edyak, my Sales Consultant, worked with This is the very first vehicle I have ever purchased from Mark Jacobson. The service was satisfactory. Wael Edyak, my Sales Consultant, worked with me every step of the way. I wasn't sure if I would be walking out that day with the Avalon I had my eye on or not, but Wael and his Manager made it happen. I did have to return to the dealership with my new vehicle to have some scratches, paint scrapes and dents repaired to my Avalon that I had pointed out to Wael and and Frank Barnet. I was told by Frank Barnet, Management, the day that I purchased that the paint and dents would be taken care of. However, when I went to retrieve my vehicle after three days, the three dents that were located on the passenger side had NOT been repaired. Wael informed me that the paint shop could not remove these dents, of course there was disappointment on my part. On a good note, the dealership did lend me a vehicle to drive during the three days I was without my Avalon. So in closing yes I was disappointed that the dents were not removed, but I do know that Wael went OVER & BEYOND and did everything within HIS power to ensure my satisfaction. More
New Car purchase I did a lengthy review for toyota already. Good experience. We knew we were going to get a toyota camry hybrid because we already had one and liked i I did a lengthy review for toyota already. Good experience. We knew we were going to get a toyota camry hybrid because we already had one and liked it. However, Scott and Luke were the reasons that we bought from Mark Jacobsen. Sam was very nice too. He took over for Scott. More
Excellent Service!!!! I fully enjoyed the business that I received from them! They got me out of a bind with my old car, and put me in a brand new Toyota Corolla that I abs I fully enjoyed the business that I received from them! They got me out of a bind with my old car, and put me in a brand new Toyota Corolla that I absolutely love! If you ever need a great car from great people visit Mark Jacobson Toyota and ask for Desmond! He did great!! More
Excellent Place of Service On June 7th, I came in to pick up my car which was towed in on June 6th for servicing. Unfortunately, after it was worked on, it still was not a 100% On June 7th, I came in to pick up my car which was towed in on June 6th for servicing. Unfortunately, after it was worked on, it still was not a 100%. So, my salesperson, Barbara Decatur, came to my rescue as usual. I have been a loyal customer since July 2014. I end up trading in both of my vehicles and left with two 2016 Scions, one IA and one 2 door Coupe. Shout out to my finance people Kym which did my bank loans and Sheyi for my financing piece of the deals. Thanks to all of you for making it happen for me and my family!!! More
PHENOMENAL EXPERIENCE! Highly recommend Alex Dias!!! My family has now purchased 3 cars from Mark Jacobson Toyota and I am sure we'll be coming back in the years to come. The folks over at MJ are FANTAST My family has now purchased 3 cars from Mark Jacobson Toyota and I am sure we'll be coming back in the years to come. The folks over at MJ are FANTASTIC. They are patient, trustworthy and attentive - three things that are rare to find at most dealerships. I was in the market for a very specific 4Runner and Alex literally made my car dreams come true. Both Alex and upper management respected and worked with my budget, and ended up giving me a VERY fair deal on my trade-in. The process was not only smooth and transparent, but FUN! I wasn't sure if I'd be walking out that day with my new set of car keys, but in just a few hours I was ringing the bell and walking out to my beautiful new baby. I was congratulated by sales consultants on my way out and reassured that MJ holds my 100% satisfaction as the highest priority, so I shouldn't be afraid to ever reach out if I have concerns or questions. Alex specifically is considered a family friend and is someone that truly holds and values your BEST interest. GO to MJ and ask to work with Alex - it will be the BEST car buying experience - I guarantee it! More
5⭐️⭐️⭐️⭐️⭐️Salesman Frank Adams was great‼️‼️‼️ Frank Adams is very Polite 🙂 Patient 🙂And Knowledgeable he answered all my questions about the Rava4🙂.He showed me how everything worked 🙂.He m Frank Adams is very Polite 🙂 Patient 🙂And Knowledgeable he answered all my questions about the Rava4🙂.He showed me how everything worked 🙂.He made my buying experience very pleasant 🙂 He took the stress out of buying my Suv 🙂I will recommend Frank Adams to all my family and friends 🙂 ThankYou Teressa Jones?????????? More
Review of sales experience, not service/extended relations Wonderful sales experience. Free coffee, water and popcorn as you wait. Was allowed to inspect and reinspect before buying without feeling like I inco Wonderful sales experience. Free coffee, water and popcorn as you wait. Was allowed to inspect and reinspect before buying without feeling like I inconvenienced the sales associates. They even drove my other car home so that I didn't have to Uber/Lyft back and forth. I would absolutely recommend this dealership, and Ashleigh (sales rep) in particular More
Very Happy Great customer service, no pressure, experienced sales rep. Also the business manager was very helpful and pleasant to work with. We got quick respons Great customer service, no pressure, experienced sales rep. Also the business manager was very helpful and pleasant to work with. We got quick response for what we were looking for More