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Mark Jacobson Toyota
Durham, NC
2,550 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,550 reviews
June 03, 2016
Best of the Best So I typically do not write reviews because the service is usually not worth it. But Leo Sullivan and Luke were too amazing to work with to not right So I typically do not write reviews because the service is usually not worth it. But Leo Sullivan and Luke were too amazing to work with to not right a review for them. Leo listened to my concerns about purchasing a new car and kept me as close to my goal as possible. Luke was was also awesome in assisting with completing the transaction. Definitely recommend dealing with both of them if you are in the market for a new car. More
by mcmeredith11
Employees Worked With
Leo Sullivan, Luke
June 03, 2016
I had a great sales person. My 5 star rating for this dealership is based on my sales person John Flanagan. He was outstanding. They also had a good selection of cars. My 5 star rating for this dealership is based on my sales person John Flanagan. He was outstanding. They also had a good selection of cars. More
by Gregory Johnson
Employees Worked With
John Flanagan, Jeff Pope
June 02, 2016
Perfect just Perfect I love my new car! Our family have been going to Mark Jacobson for many years now. We always get great customer service and always feel welcomed ther I love my new car! Our family have been going to Mark Jacobson for many years now. We always get great customer service and always feel welcomed there. I didn't feel pressured to picking out a car when I was car shopping. Jay Bazooband is the best salesperson there. I changed my mind about my car (color, packages on car, and model of car) many many times, Jay still found my perfect car. Our family love his commitment to his customers. The paper work process was painless and easy. I got the car that I wanted and at a fair price. I would definitely recommended Mark Jacobson Toyota. More
by Elaine Lai
Employees Worked With
Jay Bazooband
June 02, 2016
Car buying made easy My experience was made easy due to my salesperson and his knowledge of the vehicle. Came in late and he stayed late to go over the delivery of the tru My experience was made easy due to my salesperson and his knowledge of the vehicle. Came in late and he stayed late to go over the delivery of the truck. More
by Blacked out Tacoma
Employees Worked With
Edwin Caldwell
June 01, 2016
Loving my new ride I contacted mark Jacobson Toyota at 1 pm this afternoon and 7 hours later u have a new car! I inquired about a Camry online and received a response wi I contacted mark Jacobson Toyota at 1 pm this afternoon and 7 hours later u have a new car! I inquired about a Camry online and received a response within minutes. I talked over the phone with a salesman' Luis Pietri on the phone and we finalized a deal before I arrived on site. I had visited several other dealerships and received by far the best deal with Mr Pietri. He was very courteous and professional. I would not hesitate to recommend this dealership or this salesman More
by Lisab2016
Employees Worked With
Luis Pietri
June 01, 2016
A great experince the best in my life. Mel was really the man on this one he made us feel like we were party of the family we told him what we needed and he did not stop until we were happy Mel was really the man on this one he made us feel like we were party of the family we told him what we needed and he did not stop until we were happy . More
by Christopher Johnson2295
Employees Worked With
Mel Johnson
May 31, 2016
Excellent Experience The Sales Team went above and beyond to put us in a new vehicle. Our salesman Edwin Caldwell III was very professional and personable. We are very exc The Sales Team went above and beyond to put us in a new vehicle. Our salesman Edwin Caldwell III was very professional and personable. We are very excited and very pleased with our new vehicle and the service we received from Mark Jacobson Toyota.We definitely will refer our family and friends. More
by livin4god
Employees Worked With
Edwin Caldwell, III
May 31, 2016
Mike Klein made getting my best car very easy! I am just delighted with my new RAV4 Hybrid, It's a dream car. Beautiful, blindside monitor, precollision system, comfortable, and fun. Mike made it s I am just delighted with my new RAV4 Hybrid, It's a dream car. Beautiful, blindside monitor, precollision system, comfortable, and fun. Mike made it so easy from getting great trade in on my old car, taught me all the features, let me know about the two years of free maintenance and roadside assistance. The service department even has shuttle buses and is open on Sunday. Luke Czubay was the manager who did the great appraisal and offered wonderful terms. Chris Johnson made the paperwork a breeze. Great experience, great people, great car! More
by crfinnc
Employees Worked With
Mike Klein, Luke Czubay, Chris Johnson
May 31, 2016
Outstanding service. No pressure, fair prices, excellent service. We purchased a new Toyota Rav4 SE 2016 and are thrilled with the experience we had with Jay and the team No pressure, fair prices, excellent service. We purchased a new Toyota Rav4 SE 2016 and are thrilled with the experience we had with Jay and the team at Mark Jacobson. I would highly recommend them as this is the 4th Toyota I've bought from various dealers and this was by far the best experience from test drive to final purchase. Also, we love the car. More
by llagrew
Employees Worked With
Jay Bazooband
May 31, 2016
Knowledgeable Our salesman was very knowledgeable and friendly. Would definitely use again. He was patient with us and explained everything with ease ensuring that Our salesman was very knowledgeable and friendly. Would definitely use again. He was patient with us and explained everything with ease ensuring that we understood the transaction. More
by Roseygurl2
Employees Worked With
Desmond McPhail
