
Mark Jacobson Toyota
Durham, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The best experience I've had buying a car!!! Mel Johnson was by far the best salesman you can ask for. The reason I say this, my husband and I both walked away with a New car and truck. While doi Mel Johnson was by far the best salesman you can ask for. The reason I say this, my husband and I both walked away with a New car and truck. While doing the paper work in the back. He was there to entertain my hungry 11 yr. old daughter. He went as far to even buy her something to eat out the vending machine to accommodate her. More
Excellent experience -- staff went above and beyond! I walked into Mark Jacobson Toyota looking for a used car. Despite my having initially arrived in the new car sales lot, service was prompt, efficient I walked into Mark Jacobson Toyota looking for a used car. Despite my having initially arrived in the new car sales lot, service was prompt, efficient, friendly, and attentive. Leo Sullivan truly went above and beyond to help me make the purchase and drive home with my car that night. He stayed after hours while I secured insurance and completed all necessary paperwork (as did one member of the finance team). He also helped me get the car home that evening (an additional demand on his time). I hadn't planned on taking care of all these items that night, but I certainly appreciated being able to do so. The payment plan was also perfect for my finances as a graduate student. Highly recommend the dealership! More
Went to get my 2014 rav serviced Went to get my 2014 Rav serviced and came home with a 2016 Rav. I had no intentions of buying a new car, but thanks to Mel Johnson came home w Went to get my 2014 Rav serviced and came home with a 2016 Rav. I had no intentions of buying a new car, but thanks to Mel Johnson came home with a new car.............that's a good sales person. That's my fourth Rav 4. t More
Great Buying Experience Like another reviewer, I am basing this 5-star review on the interaction we had with one of Jacobson's salespeople, In my case, his name was Jonatha Like another reviewer, I am basing this 5-star review on the interaction we had with one of Jacobson's salespeople, In my case, his name was Jonathan Stephens. He was courteous, professional, knowledgeable, fair and - last but not least - a joy to deal with. As a result, what could have been a tedious experience turned into a very pleasant one. More
Best of the Best So I typically do not write reviews because the service is usually not worth it. But Leo Sullivan and Luke were too amazing to work with to not right So I typically do not write reviews because the service is usually not worth it. But Leo Sullivan and Luke were too amazing to work with to not right a review for them. Leo listened to my concerns about purchasing a new car and kept me as close to my goal as possible. Luke was was also awesome in assisting with completing the transaction. Definitely recommend dealing with both of them if you are in the market for a new car. More
I had a great sales person. My 5 star rating for this dealership is based on my sales person John Flanagan. He was outstanding. They also had a good selection of cars. My 5 star rating for this dealership is based on my sales person John Flanagan. He was outstanding. They also had a good selection of cars. More
Perfect just Perfect I love my new car! Our family have been going to Mark Jacobson for many years now. We always get great customer service and always feel welcomed ther I love my new car! Our family have been going to Mark Jacobson for many years now. We always get great customer service and always feel welcomed there. I didn't feel pressured to picking out a car when I was car shopping. Jay Bazooband is the best salesperson there. I changed my mind about my car (color, packages on car, and model of car) many many times, Jay still found my perfect car. Our family love his commitment to his customers. The paper work process was painless and easy. I got the car that I wanted and at a fair price. I would definitely recommended Mark Jacobson Toyota. More
Car buying made easy My experience was made easy due to my salesperson and his knowledge of the vehicle. Came in late and he stayed late to go over the delivery of the tru My experience was made easy due to my salesperson and his knowledge of the vehicle. Came in late and he stayed late to go over the delivery of the truck. More
A great experince the best in my life. Mel was really the man on this one he made us feel like we were party of the family we told him what we needed and he did not stop until we were happy Mel was really the man on this one he made us feel like we were party of the family we told him what we needed and he did not stop until we were happy . More
Loving my new ride I contacted mark Jacobson Toyota at 1 pm this afternoon and 7 hours later u have a new car! I inquired about a Camry online and received a response wi I contacted mark Jacobson Toyota at 1 pm this afternoon and 7 hours later u have a new car! I inquired about a Camry online and received a response within minutes. I talked over the phone with a salesman' Luis Pietri on the phone and we finalized a deal before I arrived on site. I had visited several other dealerships and received by far the best deal with Mr Pietri. He was very courteous and professional. I would not hesitate to recommend this dealership or this salesman More