
Mark Jacobson Toyota
Durham, NC
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Great experience I worked with Leo Sullivan. He was great. There was no pressure to buy. He patiently waited while I made sure infant car seats fit well in the back I worked with Leo Sullivan. He was great. There was no pressure to buy. He patiently waited while I made sure infant car seats fit well in the back seat. He took the extra time (after I bought the car!) to walk me through every feature. I was surprised with the amount of personal attention spent on getting everything in the new car set just right. The dealership has a great selection and the service center is excellent. I highly recommend it. More
Simple easy honest and fair I had a very good experience buying a Toyota Highlander from Mark Jacobson in Durham I worked with mr. Wael Dyake. He was very helpful, knowledgable , I had a very good experience buying a Toyota Highlander from Mark Jacobson in Durham I worked with mr. Wael Dyake. He was very helpful, knowledgable , professional , And extremely nice . I enjoyed the experience I went back few weeks later and bought another Camry from him More
Purchased a new car Mark Jacobson provides great services. I worked with Sam Mog, who is a very nice, friendly and patient salesman. He showed us all the cars that we mig Mark Jacobson provides great services. I worked with Sam Mog, who is a very nice, friendly and patient salesman. He showed us all the cars that we might be interested in and answered all our questions in a professional and patient way. It was already 10pm after we finished all the paperwork and picked up the car. But Sam was still there to help us set up the voice training of the new car and placed the floormat for us. That's the best buying experience that I can imagine. The price of the car is an average but we still decided to buy the car because of the great services provided by Sam. More
Excellent deals, and an affordable price This dealer is GOOD because you get to choose what price feels good for you and a deal that you can afford and also a very good team that you can work This dealer is GOOD because you get to choose what price feels good for you and a deal that you can afford and also a very good team that you can work with properly with More
Ashleigh Donaldson made our car buying experience amazing. We started online. I told her what we wanted and when we could come in and that was it. I have purchased 7,cars and I have never had one to go through We started online. I told her what we wanted and when we could come in and that was it. I have purchased 7,cars and I have never had one to go through that smoothly. More
purchased a new car Ken Polino sold us our RAV 4. He was very professional and explained everything about the car and the process. He was very efficient, friendly and k Ken Polino sold us our RAV 4. He was very professional and explained everything about the car and the process. He was very efficient, friendly and knowledgeable. He really made the process easy. We would definitely recommend him and this dealership to anyone looking for a car. More
Very satisfying experience Many times shopping for a new car can be an unpleasant experience but I did not have that feeling at Mark Jacobson Toyota. My wife and I were looking Many times shopping for a new car can be an unpleasant experience but I did not have that feeling at Mark Jacobson Toyota. My wife and I were looking for a Toyota Avalon and were very fortunate to meet salesman Mel Johnson. He treated us not with high pressure but with a genial and knowledgable charm. He sat with us and listened to what we wanted in a car. He was very thorough and instead of wasting our time he only showed us cars that fit our requirements. He continued to make sure we were comfortable during the whole process by offering us refreshments. All in all it was a very satisfying experience and we were able to find the car for us. Also Mel continued to check with us after the sale to make sure we were still enjoying the car. We are. More
I recommend people to shop at this dealer. I recommend this dealer, because their service is awesome, and also they help out costumers. I had Alex Dias who helped me out, and also made it easi I recommend this dealer, because their service is awesome, and also they help out costumers. I had Alex Dias who helped me out, and also made it easier for me to buy a brand new car. More
Excellent Customer Service I have purchased several cars, visited many car dealerships and have never received the excellent Customer Service extended to me by the sales woman n I have purchased several cars, visited many car dealerships and have never received the excellent Customer Service extended to me by the sales woman named Barbara. From the time I walked into the dealership she appproached me willing and eager to help. I told her what I wanted and she made it happen. She went above and beyond and explained every detail about the process of car buying. She was knowlable, professional, personable and caring. Her experience with sales was truly appreciated. I told her about the negative experience that i had at the Toyota Dealership in Apex. She assured me that she would do everything possible to asist me with my purchase of a 2016 Toyota Camry SE. Barbara, stayed with me until the final documents were signed. I would definitely recommend this dealership to everyone. I was treated with respect from the time I walked into the dealership. A superb Customer Service Driven Dealership. A special shout out dto the Finance Mgr. KIM. he too was very helpful and willing to go out of his way to help. Overall my car buying experience was awesome.!! More
Honest and customer friendly sales I hate car buying but working with Ricky at Mark Jacobson was hassle free. The atmosphere was friendly and low pressure compared to other dealers. I f I hate car buying but working with Ricky at Mark Jacobson was hassle free. The atmosphere was friendly and low pressure compared to other dealers. I felt that Ricky and Derek the sales manager were honest and straightforward with my wife and I. They presented facts and we left feeling we got the best deal possible. Highly recommend everyone at the pre-owned location! More