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Mark Jacobson Toyota
Durham, NC
2,550 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,550 reviews
May 31, 2016
Loving it The process was made very simple and easy. Everyone was kind and made you feel like home. Wasnt pushed or forced into and deal. And helped me love the The process was made very simple and easy. Everyone was kind and made you feel like home. Wasnt pushed or forced into and deal. And helped me love the car before buying. More
by Frsguy2727
Employees Worked With
Scott Mericle
May 31, 2016
Leo Sullivan - Excellent!!!!!!!!! Excellent services from the time we walked in the door. Leo Sullivan is outstanding!!!!! Leo went above and beyond to get me the car that I wanted. Excellent services from the time we walked in the door. Leo Sullivan is outstanding!!!!! Leo went above and beyond to get me the car that I wanted. Friendly and professional. I would recommend everyone I know that is looking to buy a vehicle to Mark Jacobson Toyota (ask for Leo Sullivan). Best experience I ever had at a dealership. Tay Page was outstanding also. More
by ersmith19
Employees Worked With
Tay Page
May 30, 2016
Great Customer Service I had a remarkable exprerience when visiting the Mark Jacobson Toyota dealership. The person that helped me was Desmond. He displayed great profession I had a remarkable exprerience when visiting the Mark Jacobson Toyota dealership. The person that helped me was Desmond. He displayed great professionalism, customer service and was a friendly gentleman while helping me find the perfect car for me. More
by T.Sutton
Employees Worked With
Desmond
May 30, 2016
A nice experience.. I had a wonderful experience with my purchase of a 2014 Toyota Prius. I was completely undetermined whether to buy a used model or a new model and my I had a wonderful experience with my purchase of a 2014 Toyota Prius. I was completely undetermined whether to buy a used model or a new model and my salesperson, Mel Johnson, was most instrumental in pointing out the differences and distinctions between the two models and being entirely patience as I worked toward making my decision. Turned out to have been a perfect decision and I love my Prius. I would definitely return to Jacobson and Mel Johnson for another car shopping experience if and when the time arrives. Grover More
by Grover
Employees Worked With
Mel Johnson
May 30, 2016
buying a honda from john flanagan John flanagan was excellent....he answered questions quickly and honestly.....for those that he was unable to answer himself...he was able to quickly John flanagan was excellent....he answered questions quickly and honestly.....for those that he was unable to answer himself...he was able to quickly locate the answer from someone else on the team......John went over and beyond to satisfy all of our questions .....John is an asset to the organization.....He made the overall experience very pleasant and easy..... Thank you David More
by dmaret@us.ibm.com
Employees Worked With
John Flanagan
May 29, 2016
Great experience I worked with Leo Sullivan. He was great. There was no pressure to buy. He patiently waited while I made sure infant car seats fit well in the back I worked with Leo Sullivan. He was great. There was no pressure to buy. He patiently waited while I made sure infant car seats fit well in the back seat. He took the extra time (after I bought the car!) to walk me through every feature. I was surprised with the amount of personal attention spent on getting everything in the new car set just right. The dealership has a great selection and the service center is excellent. I highly recommend it. More
by NewParentNewCar
Employees Worked With
Leo Sullivan
May 29, 2016
Simple easy honest and fair I had a very good experience buying a Toyota Highlander from Mark Jacobson in Durham I worked with mr. Wael Dyake. He was very helpful, knowledgable , I had a very good experience buying a Toyota Highlander from Mark Jacobson in Durham I worked with mr. Wael Dyake. He was very helpful, knowledgable , professional , And extremely nice . I enjoyed the experience I went back few weeks later and bought another Camry from him More
by Alsaras62
Employees Worked With
Wael Dyake
May 28, 2016
Purchased a new car Mark Jacobson provides great services. I worked with Sam Mog, who is a very nice, friendly and patient salesman. He showed us all the cars that we mig Mark Jacobson provides great services. I worked with Sam Mog, who is a very nice, friendly and patient salesman. He showed us all the cars that we might be interested in and answered all our questions in a professional and patient way. It was already 10pm after we finished all the paperwork and picked up the car. But Sam was still there to help us set up the voice training of the new car and placed the floormat for us. That's the best buying experience that I can imagine. The price of the car is an average but we still decided to buy the car because of the great services provided by Sam. More
by Anna
Employees Worked With
Sam Mog
May 28, 2016
Excellent deals, and an affordable price This dealer is GOOD because you get to choose what price feels good for you and a deal that you can afford and also a very good team that you can work This dealer is GOOD because you get to choose what price feels good for you and a deal that you can afford and also a very good team that you can work with properly with More
by GOOD dealer.com
Employees Worked With
John Flanagan
May 27, 2016
purchased a new car Ken Polino sold us our RAV 4. He was very professional and explained everything about the car and the process. He was very efficient, friendly and k Ken Polino sold us our RAV 4. He was very professional and explained everything about the car and the process. He was very efficient, friendly and knowledgeable. He really made the process easy. We would definitely recommend him and this dealership to anyone looking for a car. More
by Robin Sharp
Employees Worked With
Ken Polino
