Mark Jacobson Toyota

Best experience buying a car Very organized and friendly all throughout. They really keep their word when it comes to the negotiation. Was extremely impressed with their professio Very organized and friendly all throughout. They really keep their word when it comes to the negotiation. Was extremely impressed with their professionalism from start to finish! Good job! More

Most Outstanding Experience Ever I'm a Chevy girl and have been for a long time. It would take some sure facts and a great car to get me to change my mind. For starters the show room I'm a Chevy girl and have been for a long time. It would take some sure facts and a great car to get me to change my mind. For starters the show room is so inviting. I was able to use the facilities, get a drink and not be bombarded outside the door. I like that. I meet Michael Klein (Mike) and we talked. He" listened" to what I wanted in my vehicle and showed me one to meet my needs. He knew the specs of this car down to the engine size, which was of interest to me. Test driving this vehicle I was pleasantly surprised how this car handled, the pick up it had, as well as a comfortable ride. It surpassed my expectations. Most importantly ALL my needs were meet and ultimately this Chevy girl is a happy Toyota owner. The entire process with Mike was wonderful. He did an outstanding job. Set up my Bluetooth for the iPhone, helped me preset my radio and called my insurance for me. Now that's service!! I got to meet Mark Jacobson himself and thank him for helping me be the proud owner of a new Toyota Corolla. MARK TRUELY DOES SAY YES!!! Best experience I ever had purchasing a new vehicle. Visit Mark Jacobson Toyota In Durham and ask for Michael. Fun too. You leave with a vehicle there's a big bell to ring. I liked doing that. More

New Tacoma Jason Schiffman in the truck center went above and beyond for my new Tacoma. Best of the best work at this dealership plain and simple. Jason Schiffman in the truck center went above and beyond for my new Tacoma. Best of the best work at this dealership plain and simple. More

Easy as pie to buy my new van Jon, Tay, and the team really made the process of buying my new car simple - even with a complicated out of state purchase. Jon took the time to help Jon, Tay, and the team really made the process of buying my new car simple - even with a complicated out of state purchase. Jon took the time to help me research and reviewed all my options - even taking the time to pull out four different vans for my wife and I to check out side-by-side until we were totally sure. The trade-in process was quick and much easier than I've encountered at other dealers. Tay was great with the tons of paperwork - not a high pressure situation whatsoever. More

Great Experience with Sales Person My sales person was Judy Long., I have been buying cars for a long time and I can honestly say that dealing with Judy was the most pleasant experience My sales person was Judy Long., I have been buying cars for a long time and I can honestly say that dealing with Judy was the most pleasant experience I have ever had. Not only was she professional and knowledgeable about the Rav 4 I wanted but she was patient, helpful, took the time to listen to want I wanted and did not want. She recommended options to me. Like purchasing the mats for the inside and back. She showed me how to use the different options on this car. Thank you Judy for helping me make a great decision More

Awesome, fast, successful! Ramzi is the man. He is a great sales man. He was not pushy. He listen to what I need. He went beyond for me. Great customer services. I had came h Ramzi is the man. He is a great sales man. He was not pushy. He listen to what I need. He went beyond for me. Great customer services. I had came here before and was not pleased with the service but that was not the case with Ramzi. The last time it took like 6 hours, this time an hour and a half and I was out. I highly will recommend coming here and dealing with Ramzi. More

My experience with car shopping was not traumatic. I went into Mark Jacobson's Toyota dealership with a specific car in mind. I had received a quote on my 2009 Highlander trade in value and although t I went into Mark Jacobson's Toyota dealership with a specific car in mind. I had received a quote on my 2009 Highlander trade in value and although that had been for a previous weekend, it was honored. I received the car in the color and interior I wanted and actually received a couple of upgrades that I had not realized I was getting. I love my car and have been assured that when I have questions that Ian will help me with the complicated tech issues that my RAV4 has. More

Super service We had the pleasure of working with David Levithan to help us purchase a car. David was patient and helpful throughout the process - even coming in o We had the pleasure of working with David Levithan to help us purchase a car. David was patient and helpful throughout the process - even coming in on his day off to assist us in completing the paperwork. We would definitely recommend David to anyone looking for assistance with buying a car. More

First time buyer This was my first time buying a car so I was very nervous and unsure of what I was getting myself into. My best friend referred me to Ms. Barbara who This was my first time buying a car so I was very nervous and unsure of what I was getting myself into. My best friend referred me to Ms. Barbara who took the time to listen to my financial and work situation and from there she recommended the best car that would be perfect for me and my family. I am very pleased with my first car buying experience and I am also very pleased with my car selection. It was a long process, but everyone I dealt with made it worth while and I was able to go in and leave with a brand new car on my first trip which is something I did not expect to happen. I love my car! More

Wonderful Purchasing Experience To whom it may concern: I am very pleased with my recent purchasing experience at Mark Jacobson Toyota (MJT). I worked with Luke Czubay (Sales Manag To whom it may concern: I am very pleased with my recent purchasing experience at Mark Jacobson Toyota (MJT). I worked with Luke Czubay (Sales Manager) and Leo Sullivan (Sales Consultant). I first met them on March 17, 2016 when my wife and I went to test drive a 4Runner and speak to someone about buying one. I decided that I was going to buy a 4Runner about 10 months ago. I've knew exactly what model and options I wanted. I also know how popular they are and that they don't sit around unsold for very long. Leo and Luke checked inventory and found one that was close but had a few extra things that I wasn't interested in. We decided to complete the paperwork and put down a deposit so that they could reserve (for lack of the correct word) the next one coming to the Southeast that matched what I wanted. Several times over the following weeks Luke would update me regarding new stock and provided me with options such as having one driven from another dealership or one that was close but not an exact match. I wasn't interested in this because I was really attached to my option list and the idea of taking delivery of my new truck with very few miles on it. Luke never made me feel pressured to make a decision he was just giving me options. Eventually, on April 27, I got the call that a truck matching my option list was on the boat headed to Southeast Toyota, but unfortunately it had been allocated to another dealer. Luke worked with the staff at MJT to work a trade with that dealer and have "my truck" allocated to MJT prior to its arrival at port. Its ETA in Durham was May 6th. On May 5th Leo called me (as I had asked him to) the moment the car carrier arrived at MJT w/ my 4Runner on it. I wrapped up at work as early as possible and drove over to MJT. I already had financing taken care of via my credit union and the finance and insurance guy made the paperwork (including my trade in) process quick and painless. Soon after that I got into my very clean 4Runner, exactly the way I wanted it with only 2 miles on the odometer. I cannot imagine how I could be more pleased with the purchasing process that I experienced at Mark Jacobson Toyota with Luke Czubay and Leo Sullivan. Kudos to them both! PROUD owner of a 2016 4Runner Magnetic Gray, KDSS, Entune Premium Audio w/ navigation, all weather mats, and nothing else More