
Mark Jacobson Toyota
Durham, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Excellent service guaranteed! I am overjoyed with the service received at this dealership Ramzi Alshamali and Azza Al-Ejjo worked really hard with my mom and I in getting a car tha I am overjoyed with the service received at this dealership Ramzi Alshamali and Azza Al-Ejjo worked really hard with my mom and I in getting a car that I needed. I didn't except to leave with a car but yet I have! My very first car and I absolutely love it! i intend on sending all my friends to these amazing people right here who are currently looking to purchase a vehicle as well! More
Great job Great car buying experience. Leo Sullivan was attentive in a relaxed and responsive way. Highly recommend. The managers also were responsive and wi Great car buying experience. Leo Sullivan was attentive in a relaxed and responsive way. Highly recommend. The managers also were responsive and willing to work with us to get a good deal More
Good experience Cameron was awesome. Good experience. Traded in my car and got a Toyota Corolla. It's a great car. I would definitely recommend this dealership. Cameron was awesome. Good experience. Traded in my car and got a Toyota Corolla. It's a great car. I would definitely recommend this dealership. More
Outstanding customer hospitality!! My skepticism lasted about 10 seconds. Jason was outstanding. He was honest, direct and really heard me on what it was I was looking for. There was My skepticism lasted about 10 seconds. Jason was outstanding. He was honest, direct and really heard me on what it was I was looking for. There wasn't anything pushy or shady about any of the process. I was taken care of like a good friend would be the entire time. If you visit this dealership, do yourself a favor and ask for Jason. More
Used car purchase and trade in. I had an excellent experience buying a used car at Mark Jacobs Toyota. I was served by Gregg, Frank, and Will. These guys were honest, very polite and I had an excellent experience buying a used car at Mark Jacobs Toyota. I was served by Gregg, Frank, and Will. These guys were honest, very polite and respectful. I felt like they genuinely worked with me to get the right price. I traded a car in, and got a good return on it. The financing went well, and with a very good interest rate. I would recommend this dealership to anyone. I'm am very happy with this car, thank you. More
Update to new RAV 4 after 20 years My overall experience was very good. The salesperson was knowledgeable and courteous. All questions were answered. After the test drive I was confi My overall experience was very good. The salesperson was knowledgeable and courteous. All questions were answered. After the test drive I was confident I had selected the right car. However, there was a glitch in the process. I wanted to trade in two old low mileage cars that were in better than good condition ('96 RAV, 75,000 miles, 2000 Malibu, 29,900). I forewarned the salesperson I was expecting a fair price for each of these. I was more than shocked when told the trade in offer and nearly walked out. Instead I explained how insulting this was to me. The dealership stood to make a killing on these cars at the price I was offered. The salesperson agreed with me and went back to talk with the manager again. We agreed on a new trade in value. All ended well but I think the disagreement could have been avoided if my trade in cars had been more carefully evaluated. I am giving 5 stars since having been a customer for many years I have always found the service staff to be pleasant and helpful. More
Good price. Good service I have a great experience buying a new Camry at Mark Jacobson. My sales consultant, David Levithan was friendly, helpful, and attentive. My car was b I have a great experience buying a new Camry at Mark Jacobson. My sales consultant, David Levithan was friendly, helpful, and attentive. My car was beyond repair and I was also given a good price on it as a trade. More
Great Experience Bought two cars, Salesman Leo Sullivan and managers were great to work with, very professional. Never felt pressured to buy the car. They were very Bought two cars, Salesman Leo Sullivan and managers were great to work with, very professional. Never felt pressured to buy the car. They were very positive and noted good things about their cars and their service without being negative about others. More
Greg Wright @ Mark Jacobson Toyota I bought a Prius from Greg Wright. He was easy to work with, very knowledgeable, and no pressure. I'd recommend him to anybody interested in buying I bought a Prius from Greg Wright. He was easy to work with, very knowledgeable, and no pressure. I'd recommend him to anybody interested in buying a Toyota. More
Patience is key After buying a newer car, I came back to the dealership to ask a question about some features on the car that I am not used to since the car I traded After buying a newer car, I came back to the dealership to ask a question about some features on the car that I am not used to since the car I traded in was a little old and basic compared to these newer cars. I stopped the manager and he gave Luis to help me. I started asking a whole bunch of questions and he gave me the answers. Once he realized it was too much information for me to understand at one time we agreed that I would come back once or twice a week to learn a new feature until I completely understand it. All that Luis has done so far has been very helpful. He promised he would help me understand this new generation of features one by one and he has honored what he said he would do. This is truly better then the type of rumors I have heard about car salesmen. I will recommend this dealership and Luis Pietri to anyone I come across that needs a car. More