Mark Jacobson Toyota

Update to new RAV 4 after 20 years My overall experience was very good. The salesperson was knowledgeable and courteous. All questions were answered. After the test drive I was confi My overall experience was very good. The salesperson was knowledgeable and courteous. All questions were answered. After the test drive I was confident I had selected the right car. However, there was a glitch in the process. I wanted to trade in two old low mileage cars that were in better than good condition ('96 RAV, 75,000 miles, 2000 Malibu, 29,900). I forewarned the salesperson I was expecting a fair price for each of these. I was more than shocked when told the trade in offer and nearly walked out. Instead I explained how insulting this was to me. The dealership stood to make a killing on these cars at the price I was offered. The salesperson agreed with me and went back to talk with the manager again. We agreed on a new trade in value. All ended well but I think the disagreement could have been avoided if my trade in cars had been more carefully evaluated. I am giving 5 stars since having been a customer for many years I have always found the service staff to be pleasant and helpful. More

Great Experience Bought two cars, Salesman Leo Sullivan and managers were great to work with, very professional. Never felt pressured to buy the car. They were very Bought two cars, Salesman Leo Sullivan and managers were great to work with, very professional. Never felt pressured to buy the car. They were very positive and noted good things about their cars and their service without being negative about others. More

Greg Wright @ Mark Jacobson Toyota I bought a Prius from Greg Wright. He was easy to work with, very knowledgeable, and no pressure. I'd recommend him to anybody interested in buying I bought a Prius from Greg Wright. He was easy to work with, very knowledgeable, and no pressure. I'd recommend him to anybody interested in buying a Toyota. More

Patience is key After buying a newer car, I came back to the dealership to ask a question about some features on the car that I am not used to since the car I traded After buying a newer car, I came back to the dealership to ask a question about some features on the car that I am not used to since the car I traded in was a little old and basic compared to these newer cars. I stopped the manager and he gave Luis to help me. I started asking a whole bunch of questions and he gave me the answers. Once he realized it was too much information for me to understand at one time we agreed that I would come back once or twice a week to learn a new feature until I completely understand it. All that Luis has done so far has been very helpful. He promised he would help me understand this new generation of features one by one and he has honored what he said he would do. This is truly better then the type of rumors I have heard about car salesmen. I will recommend this dealership and Luis Pietri to anyone I come across that needs a car. More

Love my new car! Awesome experience, first time car owner & Mel Johnson made my car experience easy and hassle free when purchasing my new car. I would recommend anyon Awesome experience, first time car owner & Mel Johnson made my car experience easy and hassle free when purchasing my new car. I would recommend anyone looking for a new vehicle to go to mark jacobson they are helpful and honestly care about the customer, I will definitely go back when I'm in need of another new vehicle in the future. Thank you so much mark jacobson for making my first car purchase a success & stress free! More

Great car At Mark Jacobson we found the process of finding and buying a car to be smooth and efficient. Salesman Scott Mericle zeroed in on cars that met our c At Mark Jacobson we found the process of finding and buying a car to be smooth and efficient. Salesman Scott Mericle zeroed in on cars that met our criteria and efficiently helped us make the purchase. Ms. Page in the finance department was highly experienced and lead us expeditiously through the closing documents, including warranty and service options. More

great sales team Leo worked hard to keep the sale moving (car service check, finance, warranty, training on car's features). He kept several members of the staff work Leo worked hard to keep the sale moving (car service check, finance, warranty, training on car's features). He kept several members of the staff working towards completing the sale. More

Second time buying here, great help Great employees who will work with you. Worked hard to make sure the process moved fast. Would come back again, would buy another car here. Great employees who will work with you. Worked hard to make sure the process moved fast. Would come back again, would buy another car here. More

Excellent Service I really appreciate all the hard work that the staff at Mark Jacobson did to get me into the perfect car. Mel was great, and Sam, Nick and Chris were I really appreciate all the hard work that the staff at Mark Jacobson did to get me into the perfect car. Mel was great, and Sam, Nick and Chris were so helpful. More

AWESOME SERVICE!!!!! Mel Johnson was very helpful and understanding. He meet everyone of our needs. Would most definitely buy next car from Mark Jacobson. Just great servi Mel Johnson was very helpful and understanding. He meet everyone of our needs. Would most definitely buy next car from Mark Jacobson. Just great service!!!! Ten thumbs up!!!! More